2011 Chevrolet CRUZE problems and owner complaints

I BOUGHT A BRAND NEW 2011 CHEVY CRUZE LS. AFTER ABOUT TWO WEEKS OF DRIVING THE VEHICLE I NOTICE THAT WHEN DRIVING IT IN MANUAL AND COMING TO A STOP THE CAR WOULD VIOLENTLY SHIFT INTO FIRST GEAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY CONTACTED GM. THEY ALSO TEST DROVE EVERY CHEVY CRUZE LS MODEL AND NON-TURBO ENGINE CRUZE THEY HAD IN STOCK AND FOUND THE SAME PROBLEM. THEY CONTACTED GM AGAIN AND GM INFORMED THEM THAT THEY WERE AWARE OF THE PROBLEM WITH THE LS AN NON-TURBO ENGINE MODELS AND THAT THEY DO NOT HAVE A SOLUTION OF FIX TO TH…

Owner-reported narrative. Look up ODI 10392902 at NHTSA ↗

I WOULD LIKE TO FILE A COMPLAINT ON A 2011 CHEVY CRUZE FOR THE REASON THAT THE TRANSMISSION HAS AN ISSUE THAT MAY LEAD TO AN ACCIDENT THE TRANSMISSION COMES OUT OF GEAR WHILE DRIVING AND SITS IN NEUTRAL THEN POPS BACK INTO DRIVE THIS IS VERY UNSAFE I HAVE CONTACTED GM ON THE ISSUE AS WELL AS MY LOCAL DEALERSHIP AND HAVE HAD NO POSITIVE FIX TO THE ISSUE I FEEL THAT THIS MAY CAUSE AN ACCIDENT AND NEEDS TO BE LOOKED INTO. *TR

Owner-reported narrative. 2,800 miles reported. Look up ODI 10402141 at NHTSA ↗

NEW 2011 CHEVROLET CRUZE. 270 MILES ON ODOMETER. ENTERING MY GARAGE AND STEPPED ON BRAKES AND CARE WOULD NOT STOP. RELEASE BRAKE AND REAPPLIED AND CAR STOPPED. TOOK TO DEALER WHO TESTED AND FOUND NO PROBLEM BUT WHEN TECHNICIAN WAS TAKING CAR INTO BAY TO INSTALL MUDFLAPS PROBLEM RE-OCCURRED. DEALERSHIP KEPT CAR AND ENDED UP REPLACING A POWER BOOSTER CHECK VALVE. *LN

Owner-reported narrative. 270 miles reported. Look up ODI 10383221 at NHTSA ↗

I HAVE A 2011 CHEVY CRUZE. I JUST PURCHASED IN NOV 2010. ONE MONTH AFTER I HAD THE CAR I HAD TO TAKE IT INTO THE DEALER DUE TO STEERING NOISE WHEN WHEEL WAS TURNED LEFT/RIGHT. THEY HAD TO LUBRICATE SOME PARTS BY THE WHEELS. STARTING IN FEB 2011 I NOTICE THE CAR STARTED TO LURCH FORWARD WHEN YOU TOOK YOU FOOT OF THE BRAKE. IT BOGS WHEN YOU TAKE OFF, YOU WILL GO THEN THE CAR BOGS AND THEN IT GOES AGAIN. WHEN ITS GOING INTO GEARS (I HAVE AN AUTOMATIC 6 SPEED) ITS ROUGH AND THE CAR JERKS WHENEVER YOU ACCELERATE OR WHEN YOUR SLOWING DOWN. WHEN YOU …

Owner-reported narrative. 4,000 miles reported. Look up ODI 10392518 at NHTSA ↗

I AM VERY DISAPPOINTED WITH MY NEW 2011 CHEVY CRUZE ECO (1.4L 6 SPEED MANUAL TRANSMISSION) THE CAR LOOSES POWER ESPECIALLY WHEN TRY TO ACCELERATE UP HILLS, TOTAL LOSS OF POWER AND LACK OF RESPONSE. THIS KEEPS HAPPENING OUT ON THE FREEWAY. I HAVE MY FOOT PRESSED ALL THE WAY DOWN ON ACCELERATOR, BUT NO RESPONSE FROM THE CAR. CAR HAS SLOWED DOWN TO 30 MPH GOING UP THE HILLS ON FREEWAY PUTTING ME IN AN UNSAFE POSITION. IT HAPPENS ON LEVEL SERVICES TOO, TRY TO GET THE CAR GOING WHEN AT A STOP LIGHT IS HARD TOO, I GIVE THE CAR GAS AND GET VER…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10408888 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAULTY FUEL INJECTOR. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 12,528. UPDATED 09/21/11 *BF THE CONSUMER STATED THERE IS A HESITATION FROM THE VEHICLE, WHEN TRYING TO PULL OUT IN …

Owner-reported narrative. 12,528 miles reported. Look up ODI 10413754 at NHTSA ↗

WHILE DRIVING MY NEW 2011 CHEVY CRUZE ON HIGHWAY 10 IN MINNESOTA, WITH OUT ANY WARNING OR ANY OTHER INDICATIONS THE STEERING WHEEL FELL OFF IN THE HANDS OF THE DRIVER. WE CROSSED SEVERAL LANES OF TRAFFIC AND FINALLY GOT THE CAR STOPPED JUST INCHES FROM HITTING THE GUARDRAIL. *TR

Owner-reported narrative. 1,609 miles reported. Look up ODI 10392252 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 35 MPH THERE WAS SMOKE COMING FROM UNDERNEATH THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD AND AFTER SHE EXIT THE VEHICLE IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THE ORIGIN OF THE FIRE WAS ELECTRICAL. NO ONE WAS INJURED AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED HIM TO THE LEGAL DEPARTMENT. …

Owner-reported narrative. 16,000 miles reported. Look up ODI 10453754 at NHTSA ↗

RECEIVED A RECALL #12081,WE TOOK THE CAR INTO THE LOCAL CHEVROLET DEALER IN CONWAY SC FOR THE REPAIRS ,ABOUT 45 MIN. .WHEN IT WAS COMPLETED ,I ASKED THE SERVICE ADVISER ,HOH IT WAS REPAIRED. HE SAD IT WAS REWORKED AND MODIFIED PER CHEVROLET SPECS . LITTLE DID I KNOW. THERE REPAIRS CONSIST OF REMOVING MOST OF THE SHIELD AND LEAVING THE ENGINE AND WIRING LEFT UNPROTECTED TO THE ELEMENTS ON THE ROADS.ALL THEY HAD TO DO WAS CUT A ACCESS HOLE IN THE PLATE TO GET TO THE OIL DRAIN PLUG /HONESTLY IT LOOKS LIKE IT WAS DONE IN SUCH A HURRY TO JUST SAVE …

Owner-reported narrative. 11,737 miles reported. Look up ODI 10465455 at NHTSA ↗

GAS TANK VENT HAS SHIFTED IN MY CAR. WHENEVER I PUMP GAS INTO THE CAR IT WILL ONLY ALLOW ME TO PUMP AT A SLOW SPEED. SEVERAL PUMPS HAVE NOT RECOGNIZED THE SPEED AND DID NOT AUTOMATICALLY SHUT OFF. CAUSING GASOLINE TO SPILL OUT OF MY CAR ONTO MY CLOTHES, VEHICLE AND GROUND. TO ME THIS IS A POTENTIAL FIRE HAZARD. NOT ONLY DID I HAVE TO GO TO WORK SMELLING LIKE GAS, BUT I CARRIED THE FUMES INTO THE CAR WITH ME. SO THAT MY 2 YOUNG GRAND CHILDREN HAVE TO SMELL THE FUMES. *TR

Owner-reported narrative. Look up ODI 10488678 at NHTSA ↗