2019 Chevrolet BOLT EV problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
175 owner complaints analyzed
6 distinct recall campaigns
10,230 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 37 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 80 of 175 complaints (45.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 83 | 47.4% |
| Steering behavior | 49 | 28.0% |
| Braking behavior | 9 | 5.1% |
| Transmission and shifting | 5 | 2.9% |
| Engine operation | 1 | 0.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 80 |
| Steering | 45 |
| Fuel/Propulsion System | 44 |
| Unknown Or Other | 20 |
| Power Train | 13 |
| Forward Collision Avoidance: Warnings | 4 |
| Service Brakes | 4 |
| Visibility/Wiper | 4 |
Electrical System: 80; Steering: 45; Fuel/Propulsion System: 44; Unknown Or Other: 20; Power Train: 13; Forward Collision Avoidance: Warnings: 4; Service Brakes: 4; Visibility/Wiper: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 29 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 29; 25,000 to 49,999: 7; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (29). 138 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 11 |
| 2020 | 13 |
| 2021 | 77 |
| 2022 | 23 |
| 2023 | 17 |
| 2024 | 10 |
| 2025 | 11 |
| 2026 | 11 |
2018: 2; 2019: 11; 2020: 13; 2021: 77; 2022: 23; 2023: 17; 2024: 10; 2025: 11; 2026: 11
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 83 complaint narratives. Steering behavior appears in 49 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11254179 · 2019-09-09 (September 9, 2019)
COMPLETE POWER FAILURE WITHOUT WARNING. BRAND NEW VEHICLE (82 MILES DRIVEN). OWNED LESS THAN 72 HOURS. CAR WAS DRIVING UP A VERY SLIGHT GRADE AT 35 MPH. DEALER DIAGNOSED IT AS A FAILURE OF AN EATON MANUFACTURED DRIVE MOTOR BATTERY HIGH VOLTAGE MANUAL DISCONNECT LEVER FUSE. FUSE WAS REPLACED AND CAR RUNS. DEALER OFFERED NO EXPLANATION FOR FUSE FAILURE OTHER THAN TO SAY THAT IT WAS PROBABLY A BAD BATCH OF FUSES. IDENTICAL COMPLAINTS HAVE BEEN MADE ON 2017 AND 2018 BOLTS SO THE CHANCES OF IT BEING A BAD BATCH ARE VERY SLIM. DEALER ALSO SAID THAT T…
Owner-reported narrative. 82 miles reported. Look up ODI 11254179 at NHTSA ↗
Owner report 11258530 · 2019-09-27 (September 27, 2019)
I WAS ATTEMPTING TO CHARGE THIS ELECTRIC CAR AT A GREENLOTS CCS (480VOLT) CHARGER IN KENNEWICK, WASHINGTON. THE CAR WAS PARKED AND TURNED OFF. A BLUE ARC OF ELECTRICITY SHOT OUT OF THE CHARGER PORT ON THE CAR AND CAME WITHIN AN INCH OF MY HAND. I UNDERSTAND FROM PEOPLE WHO KNOW THE SCIENCE OF ELECTRICITY THAT I WOULD HAVE BEEN KILLED IF THE ARC TOUCHED MY HAND. THE SAFETY FEATURES ON THE CAR, THE CHARGER OR BOTH DID NOT FUNCTION PROPERLY. THERE IS NO TIME WHEN AN ELECTRIC CAR SHOULD EMIT A LETHAL ARC OF ELECTRICITY. I DO NOT KNOW IF THE ARC CAM…
Owner-reported narrative. 3,500 miles reported. Look up ODI 11258530 at NHTSA ↗
Owner report 11253270 · 2019-09-04 (September 4, 2019)
BRAKING FAILURES. AFTER DRIVING THE VEHICLE FOR A FEW MILES WITH NORMAL OPERATION OF THE REGENERATIVE BRAKING SYSTEM, THE CAR WAS IN MOTION (ABOUT 45 MPH) WHEN THE CAR'S REGENERATIVE BRAKING SYSTEM WAS REQUESTED BY COMPLETELY REMOVING THE FOOT FROM THE ACCELERATOR IN "L" MODE (THE "ONE FOOT DRIVING" MODE THAT AUTOMATICALLY BRAKES AS LESS PRESSURE IS APPLIED TO THE ACCELERATOR). THE CAR CONTINUED TO MOVE FORWARD AT FULL SPEED TOWARD A RED TRAFFIC LIGHT AT A NORMALLY BUSY INTERSECTION. AT THAT POINT I VALIDATED THAT THE CAR WAS IN "L" MODE AND …
Owner-reported narrative. 650 miles reported. Look up ODI 11253270 at NHTSA ↗
Owner report 11327471 · 2020-06-05 (June 5, 2020)
ON JUNE 1, 2020, 1-YR OLD VEHICLE (4000 MILES ON ODOMETER) WITH 55% BATTERY CHARGE LOST FULL PROPULSION POWER ON A GENTLE CURVE ON A COUNTRY ROAD AT 40MPH IN L DRIVE SETTING. PROPULSION GONE, STEERING STIFF, WARNING BELLS, SERVICE-VEHICLE-SOON WARNING MESSAGES. I COASTED BARELY OFF THE ROAD ONTO THE SHOULDER. CAR WAS TOWED TO DEALER. DEALER NOW SAYS IT IS A MANUAL SERVICE DISCONNECT FAULT AND IS WAITING FOR A BACK-ORDERED REPLACEMENT PART. *TR
Owner-reported narrative. 4,000 miles reported. Look up ODI 11327471 at NHTSA ↗
Owner report 11161857 · 2018-12-16 (December 16, 2018)
THE BOLT EV HAS A DANGEROUS DESIGN PROBLEM WHEN USING REGENERATIVE BRAKING. YOU DON'T HAVE TO USE THE BRAKE PEDAL TO SLOW OR STOP. THE CAR SLOWS IN RELATION TO HOW QUICKLY YOU RELEASE THE ACCELERATOR PEDAL. THE BRAKE LIGHT ONLY COMES ON WHEN THE ACCELERATOR PEDAL IS FULLY RELEASED. THE CAR WILL STOP QUICKLY AT THAT POINT WITH THE BRAKE LIGHTS ON DURING THE LAST FEW SECONDS UNTIL AT A FULL STOP, WHEN THE BRAKE LIGHTS TURN OFF. THE VEHICLE REMAINS AT A FULL STOP WITHOUT ANY BRAKE LIGHTS ON ONCE YOUR FOOT IS OFF THE ACCELERATOR. WHEN STOPPED YOU …
Owner-reported narrative. 130 miles reported. Look up ODI 11161857 at NHTSA ↗
Owner report 11218778 · 2019-06-09 (June 9, 2019)
ON SATURDAY JUNE 1, 2019 I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 65MPH. AS I PULLED OFF THE FREEWAY ONTO A SIDE ROAD, THE "LOW PROPULSION" LIGHT CAME ON. I IMMEDIATELY LOST ALL PROPULSION AND COASTED INTO A PARKING LOT. I HAD THE CAR TOWED TO THE CHEVY DEALER. THE TECHNICIAN WAS ABLE TO START THE CAR ON MONDAY BUT AS HE DROVE IT INTO THE GARAGE, THE SAME THING HAPPENED, SUDDEN LOSS OF COMPULSION. THE DEALER DIAGNOSED MY CAR WITH CHEVROLET ENGINEERING AND HAD TO ORDER A TRANSMISSION, POWER HARNESS AND A 3RD MAJOR PART. THE SERVICE …
Owner-reported narrative. 7,200 miles reported. Look up ODI 11218778 at NHTSA ↗
Owner report 11268291 · 2019-10-14 (October 14, 2019)
VEHICLE WAS DOING HIGHWAY SPEEDS ON INTERSTATE 81 IN PENNSYLVANIA IN THE LEFT LANE. SUDDENLY, THE VEHICLE MADE A LOUD THUD, FOLLOWED BY RAPID DECELERATION. MANAGED TO BARELY MAKE IT TO THE RIGHT SHOULDER, AND AT THAT POINT THE VEHICLE PUT ITSELF INTO PARK AND REFUSED TO SHIFT INTO DRIVE OR REVERSE. WARNING MESSAGES AND INDICATORS LIT UP ON THE DASHBOARD, AND AN ONSTAR NOTIFICATION EMAIL WAS RECEIVED ON MY PHONE. WAS FORTUNATE TO MAKE IT TO THE SHOULDER, OTHERWISE THE VEHICLE WOULD HAVE BEEN STRANDED IN THE MIDDLE OF THE HIGHWAY WITH NO WAY …
Owner-reported narrative. 2,177 miles reported. Look up ODI 11268291 at NHTSA ↗
Owner report 11319935 · 2020-04-01 (April 1, 2020)
FAILURE OF THE "DRIVE MOTOR BATTERY HIGH VOLTAGE MANUAL DISCONNECT LEVER" CAUSED IMMEDIATE AND COMPLETE LOSS OF POWER ON THE ROAD.
Owner-reported narrative. 4,520 miles reported. Look up ODI 11319935 at NHTSA ↗