2013 Cadillac SRX problems and owner complaints

THIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 MPH. I WAS PASSING ANOTHER VEHICLE AND THE SPEED STARTED TO DRAMATICALLY INCREASE. I WOULD BREAK AND THE SPEED WOULD COME DOWN AND THEN IT WOULD CONTINUE TO RISE. BLACK SMOKE WAS COMING OUT OF THE ENGINE. USING BOTH FEET ON THE BRAKE, IT FINALLY C…

Owner-reported narrative. 600 miles reported. Look up ODI 10524252 at NHTSA ↗

I WAS DRIVING ON I-90 IN ILLINOIS WHEN I ATTEMPTED TO STOP THE VEHICLE AND THE VEHICLE ACCELERATED AND STRUCK A VEHICLE AND CONTINUED TO ACCELERATE UNTIL THE EMERGENCY BRAKE WAS ACTIVATED AND THE VEHICLE FINALLY STOPPED. THERE WAS A RECALL ON THE VEHICLE TRANSMISSION AND BRAKE SYSTEM, I WENT TO RIZZA CADILLAC AND THE RECALL WAS ALLEGED TO BE PERFORMED ON 25 MARCH 2013, BUT THE VEHICLE DID EXACTLY WHAT WAS SUPPOSE TO BE REPAIRED ON THE RECALL AND THE BRAKES FAILED CAUSING THE ACCIDENT. THE RECALL NUMBER IS 13053. *TR

Owner-reported narrative. 8,700 miles reported. Look up ODI 10531788 at NHTSA ↗

WHEN ENTERING THE STREET FROM MY DRIVEWAY, THE TRANSMISSION FAILED TO ENGAGE FOR FOUR TO FIVE SECONDS. THIS HAS HAPPENED SEVERAL TIMES. WHEN I TOOK THE VEHICLE IN TO GALLES & DAVIS IN ALBUQUERQUE, THEY SAID THE PROBLEM WAS DUE TO AN ELECTRONIC ACCELERATION SYSTEM AND THAT NOTHING CULD BE DONE. *TR

Owner-reported narrative. 1,477 miles reported. Look up ODI 10548146 at NHTSA ↗

STATIONARY CAR OF ONLY 4.5 MONTHS AGE, WAS HIT IN REAR ON 15 MAY 14, AND WAS KNOCKED 15 FT INTO ANOTHER CAR. THE DAMAGE APPEARED MINOR THOUGH THE OTHER CAR WAS TOTALED OUT. ON 9 JULY14, THE BATTERY FAILED FOR NO APPARENT REASON. IMPACTS CAN DAMAGE THE BRITTLE LEAD CORES OF BATTERIES. WARRANTY REPLACED THE DEAD BATTERY BUT IT SHOULD HAVE BEEN DONE BY THE OTHER DRIVER'S AUTO INSURANCE COMPANY. LUCKILY, THE BATTERY DID NOT CATCH FIRE BUT; HOWEVER, WHEN NUMEROUS BATTERIES ARE INTER LINKED, FIRE IS A VERY REAL RISK AND IT CAN OCCUR WEEKS LATER WHILE…

Owner-reported narrative. 4,750 miles reported. Look up ODI 10648915 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER WITHOUT WARNING AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V097000 (ELECTRICAL SYSTEM,…

Owner-reported narrative. 100,000 miles reported. Look up ODI 10886146 at NHTSA ↗

I WAS DRIVING ON A SIDE ROAD, CAME TO A BUSY ROAD STOP SIGN, STOPPED, WENT TO TURN RIGHT AND LOST ACCELERATION POWER FOR APPROXIMATELY 5 SECONDS. MY CAR JUST COASTED INTO THE DIRECTION I WAS TURNING MY STEERING WHEEL. NO POWER! FORTUNATELY, AT THE TIME, THERE NO CARS COMING CLOSE ENOUGH, TO MAKE MY VEHICLE A HAZARD. BUT, IF THE CONDITIONS WERE DIFFERENT, I CERTAINLY WOULD HAVE BEEN IN DANGER. THE POWER PICKED BACK UP AFTER A FEW SECONDS, AND I HAD ACCELERATION POWER AGAIN. THE SAME SCENARIO HAS HAPPENED 4 TIMES NOW, ALWAYS AFTER STOPPING AND TH…

Owner-reported narrative. 5,500 miles reported. Look up ODI 10563358 at NHTSA ↗

2013 CADIILAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION MALFUNCTION. *SMD ON JUNE 14, 2014, THE CONSUMER WAS INVOLVED IN AN ACCIDENT, IN FRONT OF HIS RESIDENCE. THE LAST TIME, THE CONSUMER WAS AT THE DEALER, HE COMPLAINED ABOUT THE TRANSMISSION ACTING STRANGE. IN PARTICULAR WITHOUT WARNING, IT WOULD RACE, THE RPM WOULD SURGE AND IT WAS NECESSARY TO BRAKE DURING THOSE TIMES. WHEN HE ENTERED THE DRIVEWAY, THE AUTOMATIC TRANSMISSION WAS IN GEAR. HE BROUGHT THE VEHICLE TO A FULL AND COMPLETE STOP, WITH HIS RIGHT FOOT MAINTAINING C…

Owner-reported narrative. Look up ODI 10619580 at NHTSA ↗

STOPPED AT A LIGHT. LIGHT CHANGED TO GREEN AND PRESSED PEDDLE TO ACCELERATE. VEHICLE STARTED NORMALLY INTO INTERSECTION AND THEN WOULD NOT CONTINUE FOR 5 TO 7 SECONDS. THE ENGINE WAS AT IDLE, NOT STALLED, AND WOULD NOT RESPOND TO THE PEDDLE NO MATTER WHAT INPUT WAS RENDERED. BEEN TO DEALER SEVERAL TIMES AND EVEN HAD A RECORDER INSTALLED, BUT THEY COULD FIND NOTHING WRONG AND RETURNED THE VEHICLE TO US. THIS WILL EVENTUALLY CAUSE A FATALITY. *TR

Owner-reported narrative. 19,000 miles reported. Look up ODI 10584633 at NHTSA ↗

SINCE PURCHASED NEW, THIS CAR HAS BEEN INVOLVED IN A NUMBER OF RECALLS THAT HAVE/HAVE NOT BEEN ANNOUNCED. THE FIRST INCIDENT OCCURED 3 MONTHS AFTER PURCHASE--AT SLOW SPEEDS, THE VEHICLE MADE A NOISE SIMILAR TO THAT OF WORN BRAKE PADS/ROTOR AT SLOW SPEEDS. UPON MY PERSONAL INSPECTION, THE BLUE LUG NUTS WERE LESS THAN HAND TIGHT ON DRIVERS FRONT AND PASSENGER REAR--THE CAR WAS TAKEN TO DEALERSHIP FOR FIRST OIL CHANGE AND TO INSPECT THIS DEFECT--THEY STATED THAT THIS VEHICLE WAS NOT PART OF THE LUG NUT RECALL THAT WAS PREVIOUSLY ISSUED ON OTHER SR…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10745218 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SURGED FORWARD AND STALLED. THE SPEEDOMETER REFLECTED 140 MPH, WHEN THE VEHICLE WAS ONLY TRAVELING 65 MPH. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS KEPT AT THE DEALER FOR TWO MONTHS BEFORE BEING TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF T…

Owner-reported narrative. 72,341 miles reported. Look up ODI 10925957 at NHTSA ↗