2011 Buick LACROSSE problems and owner complaints

WE BOUGHT A NEW 2011 BUICK LACROSSE CXS 11-15-10, DROVE IT 200 MILES AND THE FRONT SUSPENSION FAILED IN COSTCO PARKING LOT AT 10 MPH AND NO IMPACT. THE RIM POPPED OPEN AT THE CENTER SEAM CREATING A BIG OVAL OPENING THAT LOCKED UP ON THE BRAKE CALIPER, STOPPING THE WHEEL WHICH SNAPPED THE TIE ROD END, LETTING THE TIRE WEDGE INTO THE INNER FENDER THEN THE A-ARM BENT AND CAUSED SOME DAMAGE TO THE ENGINE CRADLE. MY WIFE CRACKED HER HEAD ON THE SIDE WINDOW IT WENT DOWN SO FAST. THE GENERAL MOTORS ENGINEER CAME TO INVESTIGATE THE INCIDENT, FOUND NO …

Owner-reported narrative. 200 miles reported. Look up ODI 10370855 at NHTSA ↗

2011 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH KEYLESS PUSH BUTTON START FEATURE SYSTEM *TGW THE CONSUMER STATED THE MANUAL DESCRIBED THE METHOD TO MOVE THE TRANSMISSION LEVER FROM PARK TO NEUTRAL WITHOUT STARTING THE ENGINE, FOR THE PURPOSE OF TOWING THE VEHICLE OR MOVING IT WITHOUT STARTING THE ENGINE IF THE BATTERY WAS DEAD OR THE ENGINE WILL NOT START FOR ANY OTHER REASON. THE MANUAL STATED TO SET THE PARKING BRAKE WHICH CAN NOT BE DONE IF THE BATTERY IS DEAD BECAUSE THE PARKING BRAKE IS ELECTRICALLY OPERATED. THE CONSUMER STATED EVERY…

Owner-reported narrative. Look up ODI 10374592 at NHTSA ↗

THIS VEHICLE HAS THE PUSH BUTTON KEYLESS START. PAGE 10-89 OF THE OWNER MANUAL DESCRIBES THE METHOD TO MOVE THE TRANSMISSION LEVER FROM PARK TO NEUTRAL WITHOUT STARTING THE ENGINE, FOR THE PURPOSE OF TOWING THE VEHICLE OR MOVING IT WITHOUT STARTING THE ENGINE (IF THE CAR BATTERY IS DEAD OR THE ENGINE WILL NOT START FOR ANY OTHER REASON), SUCH AS ONTO A TOW TRUCK FOR TRANSPORT TO A SERVICE CENTER. THE MANUAL SAYS TO SET THE PARKING BRAKE (THIS CANNOT BE DONE IF THE CAR BATTERY IS DEAD BECAUSE THE PARKING BRAKE IS ELECTRICALLY OPERATED), SELECT …

Owner-reported narrative. 200 miles reported. Look up ODI 10428628 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT COULD NOT SEE THE FRONT END OF THE VEHICLE HOOD, FENDERS, AND BUMPER OR THE GROUND IN ORDER TO VERIFY WHEN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE SALES MANAGER ADVISED THE CONTACT TO INSTALL A BACK UP BUMPER CAMERA TO THE FRONT BUMPER TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050 . THE CONSUMER STATED WHERE THE HOOD AND DASH MEET AT THE WINDSHIELD, BOTH ARE RISING AND THE WIND…

Owner-reported narrative. 1,050 miles reported. Look up ODI 10427539 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,300.

Owner-reported narrative. 4,000 miles reported. Look up ODI 10408812 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND LATER REPLACED. IN ADDITION, THE CONTACT STATED THAT WHEN APPROACHING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL DISPLAYED SEVERAL WARNING MESSAGES BEFORE THE VEHICLE RESTARTED BUT THE FAILURE OCCURRED TWICE. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,178. PAM

Owner-reported narrative. 54,178 miles reported. Look up ODI 10643152 at NHTSA ↗

UPON LEAVING DEALERSHIP AFTER PURCHASE OF NEW CAR, TURNED RIGHT TO EXIT AND TRANSMISSION JUMPED INTO NEUTRAL, ALMOST REAR-ENDED. THOUGHT I MAY HAVE HIT SHIFTER. ANOTHER TURN FROM STOP AND TRANS JUMPED INTO NEUTRAL DURING TURN WHILE ENTERING TRAFFIC. JUST MISSED BEING HIT AND PERHAPS KILLED. MANUALLY RETURNED TO "D". LIFE THREATENING DEFECT. RET TO DEALER AND DEMONSTRATED. NEXT DAY DEALER ADVISED THAT A "MODULE" ON THE TRANSMISSION WAS INSTALLED BACKWARDS BY GM MFG. ADVISED GM DAY AFTER OCCURRENCE. LATER GM CALLED AND TOLD ME CAR HAD BEEN REPAIR…

Owner-reported narrative. 176 miles reported. Look up ODI 10363813 at NHTSA ↗

2011 BUICK LACROSSE (60,000 MILES - PROPERLY MAINTAINED BY 73 YEAR OLD MAN) BROKE DOWN ON INTERSTATE HWY. WHILE VACATIONING IN KNOXVILLE, TN - BUICK BEGINS TO STALL AND THE ENGINE LIGHT CAME ON (WAS FLICKERING AND NO ACCELERATION). WE STOPPED IMMEDIATELY AT A GAS STATION AND CALLED AAA - WHO TOWED US TO A CERTIFIED AAA REPAIR/TOW COMPANY. WE INITIALLY SUSPECTED IT WOULD BE THE FUEL PUMP OR FILTER . MECHANIC IN KNOXVILLE WHO IS A ASE CERTIFIED MECHANIC FOR 40 YEARS SAID IT WASN'T THE FUEL PUMP SO HE PUT HIS DIAGNOSTIC TESTER AND DETERMINED T…

Owner-reported narrative. 60,000 miles reported. Look up ODI 10920427 at NHTSA ↗

MY VEHICLE A 2011 BUICK LACROSSE CXL 2.4L ENGINE RPO LAF. I HAVE A PROBLEM WITH THE ENGINE MAKING NOISE DUE TO BALANCE SHAFT CHAIN SPECIAL COVERAGE RECALL 12313 WHERE BACK THEN THEY INCLUDED IN THE RECALL THE BALANCE SHAFT CHAIN, TENSIONER, AND ALSO THE ENGINE MOUNT HIGH PRESSURE FUEL PUMP, THEN TO SAY THIS BULLETIN HAS BEEN REVISED TO REMOVE SPECIAL COVERAGE ADJUSTMENT FOR THE FUEL PUMP THAT IS NOW INCLUDED IN VOLUNTARY EMISSIONS RECALL 43180. UPDATES HAVE BEEN MADE TO THE PART INFORMATION, SERVICE PROCEDURE, AND WARRANTY TRANSACTION INFORMAT…

Owner-reported narrative. 29,750 miles reported. Look up ODI 10935214 at NHTSA ↗