2023 Buick ENCORE GX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
25 owner complaints analyzed
0 distinct recall campaigns
18,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 6 of 25 complaints (24.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 5 | 20.0% |
| Braking behavior | 4 | 16.0% |
| Transmission and shifting | 3 | 12.0% |
| Electrical and battery issues | 1 | 4.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 6 |
| Electrical System | 5 |
| Engine | 5 |
| Service Brakes | 5 |
| Steering | 4 |
| Exterior Lighting | 3 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
Unknown Or Other: 6; Electrical System: 5; Engine: 5; Service Brakes: 5; Steering: 4; Exterior Lighting: 3; Fuel/Propulsion System: 3; Power Train: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 9 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 9 |
2022: 1; 2023: 9; 2024: 3; 2025: 3; 2026: 9
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11524332 · 2023-05-29 (May 29, 2023)
I was driving and randomly my new 2023 Buick Encore GX and two error messages popped up and my brakes started being less responsive. The two error messages that popped up was "Service ESC" and "Service Power Steering". I will be calling the service department tomorrow to get it checked to make sure nothing is wrong. This is apparently an issue with GM cars but I need to verify that it is not an ongoing issue.
Owner-reported narrative. Look up ODI 11524332 at NHTSA ↗
Owner report 11534122 · 2023-07-24 (July 24, 2023)
While driving at a low rate of speed, turning or speed bumps the vehicle starts to rattle in the front end and steering wheel. Engine feels like it slips while rattling from the front. Seems like a motor mount, suspension, tie rod or some other component. Brakes are very hard and make lots of noise. When starting the vehicle on an incline it Lunsford forward out of control.
Owner-reported narrative. Look up ODI 11534122 at NHTSA ↗
Owner report 11493530 · 2022-11-14 (November 14, 2022)
Our new 2023 Buick ENCORE GX's brakes continually GRAB whether we are approaching a slowed vehicle in front of us or not. Also, beginning yesterday, the brake pedal that I step on to start the vehicle was totally locked up and I was unable to start the car for awhile. Then, this issue went away and I could start the vehicle. More so, the constant grabbing of the brakes is dangerous. There is no rhyme or reason with this dangerous problem. The Buick dealer in Redlands says they are aware of the touchy brakes but offer no resolve. Can you help us…
Owner-reported narrative. Look up ODI 11493530 at NHTSA ↗
Owner report 11633303 · 2024-12-31 (December 31, 2024)
The contact owned a 2023 Buick Encore. The contact stated that while the vehicle was in park and shifting into the Drive position, the accelerator pedal was lightly depressed when the vehicle violently accelerated forward. No warning light illuminated. The vehicle struck several trees and crashed into an unknown concrete object in the roadway where it came to a stop. It was unknown if a police report was filed. The driver sustained injuries to the left arm that needed stitches and a fractured elbow. The front seat passenger sustained 7 fractur…
Owner-reported narrative. 18,000 miles reported. Look up ODI 11633303 at NHTSA ↗
Owner report 11698893 · 2025-11-12 (November 12, 2025)
The shifter assembly failed. When shifting to Park, a "Shift to Park" message appears on the driver information center. Although the shift lever is in the Park position, it is not recognized, and the car cannot be turned off or locked. The selling dealership inspected and confirmed the failure, which first appeared at about 21,000 miles (2023 model). The solution was to replace the shifter assembly (car is out of warranty by less than one month), at a cost of $562.10. Invoice breakdown: 1) Labor = 350.00, 2) Parts = 169.50, 3) Sales Tax =…
Owner-reported narrative. Look up ODI 11698893 at NHTSA ↗
Owner report 11725113 · 2026-03-17 (March 17, 2026)
I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesn’t restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he is not comfortable putting me back in the vehicle and wants to help get me out of this car. I am requesting escalation, a case number, and immediate resolution. After having the oil changed in February, the check engine light came …
Owner-reported narrative. Look up ODI 11725113 at NHTSA ↗