2024 Buick ENCORE GX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
31 owner complaints analyzed
1 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 18 of 31 complaints (58.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 9.7% |
| Braking behavior | 3 | 9.7% |
| Electrical and battery issues | 3 | 9.7% |
| Steering behavior | 2 | 6.5% |
| Fuel system concerns | 1 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 18 |
| Unknown Or Other | 5 |
| Exterior Lighting | 4 |
| Engine | 3 |
| Power Train | 3 |
| Electrical System: Instrument Cluster/Panel | 2 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
Electrical System: 18; Unknown Or Other: 5; Exterior Lighting: 4; Engine: 3; Power Train: 3; Electrical System: Instrument Cluster/Panel: 2; Fuel/Propulsion System: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 8 |
| 2025 | 11 |
| 2026 | 11 |
2023: 1; 2024: 8; 2025: 11; 2026: 11
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11560548 · 2023-12-17 (December 17, 2023)
I started the Encore and dash flashed.Sevivice side detection system.Now the small lights on mirros dont show any more.It just happend today 12/17/2024 .I hope I dont have other issues with this vehicle. I would hate too use the lemon or too have to trade this in. Thank You
Owner-reported narrative. Look up ODI 11560548 at NHTSA ↗
Owner report 11579563 · 2024-03-26 (March 26, 2024)
The Virtual Cockpit Unit on my Buick Encore GX ST 2024 keeps intermittently blackout at vehicle startup and or while driving. When this happens while driving, I have no way of knowing the speed, gas level, and other important information that would be displayed on the cockpit screen. At times when the screen starts to go out, it starts to glitch (images on screen are distorted). When this happens, it become very distracting while driving. My concern is this vehicle is unsafe under these conditions. I have only had this vehicle since mid OC…
Owner-reported narrative. Look up ODI 11579563 at NHTSA ↗
Owner report 11582293 · 2024-04-11 (April 11, 2024)
The contact owns a 2024 Buick Encore GX. The contact received notification of NHTSA Campaign Number: 23V744000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, while driving 30 MPH, the instrument cluster display and the infotainment system screen display turned black. There was no warning light illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle; however, the failure persisted. The contact stated that she was able to drive to the nearby…
Owner-reported narrative. 1,714 miles reported. Look up ODI 11582293 at NHTSA ↗
Owner report 11592203 · 2024-06-03 (June 3, 2024)
The contact owns a 2024 Buick Encore GX. The contact stated that upon shifting the vehicle into drive, the vehicle failed to move, prompting the contact to turn off the vehicle; however, the vehicle failed to immediately restart. After several attempts, the vehicle was able to start. Later, the contact stated that while driving at an undisclosed speed, the vehicle briefly began to decelerate independently before returning to normal functionality. The contact also stated that previously, while her husband was driving at an undisclosed speed, the…
Owner-reported narrative. 4,200 miles reported. Look up ODI 11592203 at NHTSA ↗
Owner report 11611031 · 2024-08-26 (August 26, 2024)
We bought our Buick Encore in April 2024 and not even a month after we had it the screen went completely blank while I was driving down the road and I couldn’t see my speedometer to see how fast I was going or anything, so I took it to the dealership and they did a system update to supposedly solve the problem. Now, not even four months later I had to take the vehicle back because the control screen that has the mapping system, the phone, Pandora etc. goes out on and off which is a huge hazard if you’re on the interstate in an unknown area and …
Owner-reported narrative. Look up ODI 11611031 at NHTSA ↗
Owner report 11613476 · 2024-09-09 (September 9, 2024)
Upon starting up my car, the instrument panel (showing speed, mileage, warning lights, fuel level, blinkers, etc) was completely blank. The entire dashboard is displayed via illumination. This lasted about an hour. There is an open recall on this exact issue, but my VIN isn't included in the recall.
Owner-reported narrative. Look up ODI 11613476 at NHTSA ↗
Owner report 11618442 · 2024-10-07 (October 7, 2024)
All door locks wont activate both from door switches and key fob. Alarm is malfunction. Doors wont lock when moving. My car has been at the dealers for three weeks they have not been able to fix it.
Owner-reported narrative. Look up ODI 11618442 at NHTSA ↗
Owner report 11622816 · 2024-10-30 (October 30, 2024)
this is a software issue. it’s always cutting in and out turning blank at times/ glitching / disconnecting just a bunch of stuff that gets very annoying and frustrating especially when driving.
Owner-reported narrative. Look up ODI 11622816 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V744000 · Electrical System: Instrument Cluster/Panel
Reported: 2023-11-06 (November 6, 2023)
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
NHTSA campaign record ↗