2023 Audi Q4 E-TRON SPORTBACK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
0 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 10 complaints (70.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 40.0% |
| Electrical and battery issues | 4 | 40.0% |
| Transmission and shifting | 1 | 10.0% |
| Engine operation | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Service Brakes | 3 |
| Fuel/Propulsion System | 2 |
| Back Over Prevention: Warnings | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Lane Departure: Assist | 1 |
| Lane Departure: Lane Keep: Steering Assist | 1 |
Electrical System: 7; Service Brakes: 3; Fuel/Propulsion System: 2; Back Over Prevention: Warnings: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Lane Departure: Assist: 1; Lane Departure: Lane Keep: Steering Assist: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 5 |
| 2024 | 5 |
2023: 5; 2024: 5
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11542360 · 2023-09-03 (September 3, 2023)
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
Owner-reported narrative. Look up ODI 11542360 at NHTSA ↗
Owner report 11548343 · 2023-10-04 (October 4, 2023)
On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4 eTrons as reported on this page: [XXX] - Unknown what component or system failed or malfunctioned as the vehicle is currently at a collision center for repairs. - If others had been near by, serious injury or death could have occurred. I experienc…
Owner-reported narrative. Look up ODI 11548343 at NHTSA ↗
Owner report 11533969 · 2023-07-24 (July 24, 2023)
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
Owner-reported narrative. Look up ODI 11533969 at NHTSA ↗
Owner report 11567270 · 2024-01-23 (January 23, 2024)
The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had plugged the compact portable charging system into a 220/240V wall socket that licensed electricians had installed. The contact stated that after returning to the residence a short time later, there was a burning plastic…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11567270 at NHTSA ↗
Owner report 11570906 · 2024-02-08 (February 8, 2024)
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
Owner-reported narrative. Look up ODI 11570906 at NHTSA ↗
Owner report 11584726 · 2024-04-23 (April 23, 2024)
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
Owner-reported narrative. Look up ODI 11584726 at NHTSA ↗