2026 Zoox ZOOX ROBOTAXI problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2026 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System:Adas:Autonomous/Self Driving is the most frequently named component, appearing in 3 of 5 complaints (60.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System:Adas:Autonomous/Self Driving | 3 |
| Electrical System:Adas:Autonomous/Self Driving:Software | 1 |
| Unknown Or Other | 1 |
Electrical System:Adas:Autonomous/Self Driving: 3; Electrical System:Adas:Autonomous/Self Driving:Software: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 5 |
2026: 5
Pattern summary
Electrical System:Adas:Autonomous/Self Driving leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11770210 · 2026-10-09 (October 9, 2026)
The contact called to report an issue with a Zoox Robotaxi vehicle. The contact stated that while driving behind the Robotaxi at 35 MPH, the Robotaxi maintained an excessive distance from the vehicle ahead and drove approximately 5 - 10 MPH below the speed limit, and constantly applied the brakes, posing a safety risk to other drivers.
Owner-reported narrative. Look up ODI 11770210 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
5 unique complaints in this selection. Analysis snapshot: 2026-11-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2026 |
|---|---|
| Electrical System:Adas:Autonomous/Self Driving | 360.0%ODI 11739088The zoox vehicle pulled over blocking the entire right lane and boxing my car into its parking spot and blocking me from leaving. Honking or inching towards it did nothing. It sat there for many minutes until a rider came. |
| Electrical System:Adas:Autonomous/Self Driving:Software | 120.0%ODI 11770210The contact called to report an issue with a Zoox Robotaxi vehicle. The contact stated that while driving behind the Robotaxi at 35 MPH, the Robotaxi maintained an excessive distance from the vehicle ahead and drove approximately 5 - 10 MPH below the speed limit, and constantly applied the brakes, posing a safety risk to other drivers. |
| Unknown Or Other | 120.0%ODI 11765509The Zoox was witnessed going straight from a right turn lane from [XXX] at [XXX]. They stayed in the right turn lane for a few minutes waiting for the light to turn green, with many cars stuck behind them forced to squeeze between the curb and the car, drivers at risk due to impaired visibility from the Zoox in the way. Eventually the light turned green again and it cut across from the turn lane. It committed serious traffic offences and put other drivers at risk. This company needs to be investigated because [XXX] is a very high traffic corrid… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 2 | None | ODI 11739088The zoox vehicle pulled over blocking the entire right lane and boxing my car into its parking spot and blocking me from leaving. Honking or inching towards it did nothing. It sat there for many minutes until a rider came. ODI 11740181The Zoox was parked in the bike lane with its 4way flasher blinking. It was completely obstructing the bike lane (there was no way around it) and because it wasn’t trying to get in or out of an adjacent parking space, this was straightforwardly illegal behavior. This illegal behavior harms safety by forcing bicyclists on this very popular bike route out into mixed traffic with cars at unsafe speeds. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 1 | None | ODI 11760791On XXX, at 12:36 AM, a child and an adult were passengers in an autonomous Zoox vehicle operating on the [XXX]. The trip was a promotional autonomous ride from [XXX] to the [XXX] drop-off location at [XXX].Upon reaching the destination, the vehicle suffered a critical software routing failure. Instead of executing the drop-off protocol, the automated vehicle entered an infinite loop, driving in continuous circles around the property over and over again. My son has a disability and became highly distressed and panicked was crying and very scared… |
| 2026-09 | 1 | None | ODI 11765509The Zoox was witnessed going straight from a right turn lane from [XXX] at [XXX]. They stayed in the right turn lane for a few minutes waiting for the light to turn green, with many cars stuck behind them forced to squeeze between the curb and the car, drivers at risk due to impaired visibility from the Zoox in the way. Eventually the light turned green again and it cut across from the turn lane. It committed serious traffic offences and put other drivers at risk. This company needs to be investigated because [XXX] is a very high traffic corrid… |
| 2026-10 | 1 | None | ODI 11770210The contact called to report an issue with a Zoox Robotaxi vehicle. The contact stated that while driving behind the Robotaxi at 35 MPH, the Robotaxi maintained an excessive distance from the vehicle ahead and drove approximately 5 - 10 MPH below the speed limit, and constantly applied the brakes, posing a safety risk to other drivers. |
| 2026-11 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System:Adas:Autonomous/Self Driving | Electrical System:Adas:Autonomous/Self Driving:Software | Unknown Or Other |
|---|---|---|---|
| Electrical System:Adas:Autonomous/Self Driving | — | 0 | 0 |
| Electrical System:Adas:Autonomous/Self Driving:Software | 0 | — | 0 |
| Unknown Or Other | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.