Zero SR problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
6 distinct recall campaigns
3,450 mi median reported failure mileage
Scope: 2014 to 2022 model years. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
| Electrical and battery issues | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Exterior Lighting | 2 |
| Engine | 1 |
| Unknown Or Other | 1 |
Electrical System: 3; Exterior Lighting: 2; Engine: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2019 | 2 |
2017: 1; 2019: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11011419 · 2017-07-29 (July 29, 2017)
I AM A NEW OWNER OF THIS MOTORCYCLE AND IT FALLS OUT THE LIGHT AND AS I NOTICED UNCONTROLLED THE SIGNAL LIGHT, BRAKE BOOSTER, ABS .. . IT IS VERY DANGEROUS TO DRIVE WITH THIS BIKE AND YOU COULD GET A PENALTY IN OUR COUNTRY . THE MOTORCYCLE WAS ONLY USED FOR SHORT DISTANCES. I HAVE THE OPINION THAT NOT EVERY CUSTOMER CAN BE AN EXPERT AND CONSTANTLY CHECK THE NEWLY PURCHASED (6000KM TOTAL MILEAGE) MOTORCYCLE FOR MANUFACTURER ERROR OR EVEN WORSE MAYBE AN ACCIDENT. THE MANUFACTURER REFUSES ANY WARRANTY PROCESSING BY THE REASONS THAT IT HAS NOT BEEN…
Owner-reported narrative. Look up ODI 11011419 at NHTSA ↗
Owner report 11287416 · 2019-12-06 (December 6, 2019)
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE …
Owner-reported narrative. 2,100 miles reported. Look up ODI 11287416 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2018 | 1 |
| 2021 | 1 |
| 2022 | 2 |
2014: 1; 2015: 1; 2018: 1; 2021: 1; 2022: 2