vehicle signal
U.S. public vehicle records

2020 Zero SR/F problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Fuel/Propulsion System
1
Component breakdown data
CategoryCount
Electrical System1
Fuel/Propulsion System1

Electrical System: 1; Fuel/Propulsion System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
1
Complaints over time data
CategoryCount
20241

2024: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11587697 · 2024-05-08 (May 8, 2024)

My 2020 Zero SR/F is BEV motorcycle. I purchased it new in July 2020 and by February 2023 the total range on a full battery charge was approximately 25% of the original specifications. Where I would get between 100 and 160 miles on a full charge depending on speed in 2020, in February 2023 I was consistently getting 30 miles on a full charge at 55mph. The motorcycle was also recharging on level 1 charging at 11A from 10% to 100% in less than an hour, which should not be possible normally using a 5-15 household outlet to charge the 14.4kWh batte…

Owner-reported narrative. Look up ODI 11587697 at NHTSA ↗