Zero FX recalls by model year
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
6 distinct recall campaigns
1,219 mi median reported failure mileage
Scope: 2013 to 2021 model years. Data snapshot: . 3 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 0 |
| 2018 | 1 |
| 2020 | 0 |
| 2021 | 1 |
2013: 2; 2014: 1; 2015: 1; 2016: 0; 2018: 1; 2020: 0; 2021: 1
Year-by-year records
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V257000 · Electrical System:12v/24v/48v Battery
Reported: 2013-06-20 (June 20, 2013) · Model years: 2013
Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the sealant material in the battery may allow water to penetrate the battery and contact the cells.
Consequence: Water penetration into the battery may lead to corrosion of the cells, possibly resulting in a rapid temperature increase and off-gassing of the cells' electrolyte which may cause a burn to the rider.
Remedy: Zero will notify owners and dealers will replace the battery modules, free of charge. The recall began on June 26, 2013. Owners may contact Zero motorcycles at 1-888-786-9376.
NHTSA campaign record ↗13V635000 · Electrical System:Software
Reported: 2013-12-18 (December 18, 2013) · Model years: 2013
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Consequence: A sudden loss of power to the motor may increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
NHTSA campaign record ↗14V119000 · Engine And Engine Cooling:Engine
Reported: 2014-03-12 (March 12, 2014) · Model years: 2014
Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.
Consequence: If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
NHTSA campaign record ↗16V610000 · Exterior Lighting | Electrical System | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2016-08-22 (August 22, 2016) · Model years: 2015
Zero Motorcycles Inc. (Zero) is recalling certain model year 2015 SR, S, DS, and FX motorcycles. The affected motorcycles have a DC-DC converter that may have insufficient output power. During high power demand, the anti-lock brake system (ABS) may not function properly.
Consequence: If the converter power output is insufficient, during an ABS activated event, the ABS and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.
Remedy: Zero has notified owners, and dealers will inspect the DC-DC converters, replacing ones of a specific type as necessary, free of charge. The recall began on September 16, 2016. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-016-356.
NHTSA campaign record ↗17V762000 · Equipment:Other:Labels
Reported: 2017-11-28 (November 28, 2017) · Model years: 2018
Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
Remedy: Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
NHTSA campaign record ↗20V640000 · Electrical System:Propulsion System:Dc/Dc Converter
Reported: 2020-10-15 (October 15, 2020) · Model years: 2021
Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.
Consequence: The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.
Remedy: Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.
NHTSA campaign record ↗