Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 to 2026 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Steering is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
1
16.7%
Electrical and battery issues
1
16.7%
Steering behavior
1
16.7%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Steering
2
Unknown Or Other
2
Electrical System:Adas
1
Other/I Am Not Sure
1
Component breakdown data
Category
Count
Steering
2
Unknown Or Other
2
Electrical System:Adas
1
Other/I Am Not Sure
1
Steering: 2; Unknown Or Other: 2; Electrical System:Adas: 1; Other/I Am Not Sure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2026
6
Complaints over time data
Category
Count
2026
6
2026: 6
Pattern summary
Steering leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
I was waiting to turn left at an intersection with my left blinker on and my foot on the brakes. Waymo behind me went around on the left side and made a right turn cutting me off. When I saw the Waymo coming around my side I creeped forward a few times and turned my wheel to make it clear my vehicle wasn't disabled but it continued forward and completed its turn. An oncoming turning vehicle with the right of way had to slow down for the Waymo because there wasn't enough space for three vehicles across the intersection.
Safety complaint: Sudden loss of steering control , 2020 Chevrolet Silverado 1500 I own a 2020 Chevrolet Silverado 1500 with the 2.7L turbocharged four-cylinder engine. The truck had approximately 41,000 miles when this incident occurred. While driving and attempting to make a turn onto a side street, the steering suddenly locked up. I could not make the turn, creating a serious risk of a collision. Fortunately, there were no other vehicles on the road at that moment, and I avoided a crash. The truck was taken/towed to a Chevrolet dealership…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
6 unique complaints in this selection. Analysis snapshot: 2026-11-09.
0.0%Usable mileage0 / 6 records
100.0%Valid incident date6 / 6 records
100.0%Valid filing date6 / 6 records
100.0%Ordered incident and filing dates6 / 6 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2025
2026
Steering
00.0%
No examples available for this selection.
240.0%ODI 11770568
I was waiting to turn left at an intersection with my left blinker on and my foot on the brakes. Waymo behind me went around on the left side and made a right turn cutting me off. When I saw the Waymo coming around my side I creeped forward a few times and turned my wheel to make it clear my vehicle wasn't disabled but it continued forward and completed its turn. An oncoming turning vehicle with the right of way had to slow down for the Waymo because there wasn't enough space for three vehicles across the intersection.
The car stopped suddenly (few yards before the destination) in the middle of a three lines street in Beverly Hills and as a consequence I had to get out from the car and put myself in danger when I had to cross the street.
Today I was trapped by 5 waymos on 15th between shotwell and south van ness in San Francisco. The first 3 stopped behind a delivery truck. I had to drive around the 4 vehicles to continue on 15th. As I passed another Waymo was in the oncoming lane, going around a delivery truck in the opposite direction (in my lane). The Waymo tried to back up, but another pulled up to get passengers, so waymos were taking up both lanes.
On Wednesday, XXX, at 11:05:48am I observed [XXX] CA license number [XXX], make an illegal right turn from [XXX] to [XXX]. It turned from the right through lane instead of the right curb lane traveling to the left of a car turning right legally. There were six Ojais turning right, so I was surprised that they didn't recognize each other and let this one into the curb lane. I have dashcam video of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On XXX at ~7:20 PM, I took a ride in Waymo autonomous vehicle 0397N4. The navigation system and mobile application failed to identify a severe pedestrian hazard, indicating the drop-off required a routine 4-minute walk without disclosing that the destination was cut off by a barely lit, high-speed thoroughfare. Waymo zeroed out the fare, indicating an implicit internal system flag of a trip failure. The vehicle executed a drop-off in a residential cul-de-sac in [XXX] abutting [XXX]. While the vehicle parked safely, the location functioned as an…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
The car stopped suddenly (few yards before the destination) in the middle of a three lines street in Beverly Hills and as a consequence I had to get out from the car and put myself in danger when I had to cross the street.
On Wednesday, XXX, at 11:05:48am I observed [XXX] CA license number [XXX], make an illegal right turn from [XXX] to [XXX]. It turned from the right through lane instead of the right curb lane traveling to the left of a car turning right legally. There were six Ojais turning right, so I was surprised that they didn't recognize each other and let this one into the curb lane. I have dashcam video of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On XXX at ~7:20 PM, I took a ride in Waymo autonomous vehicle 0397N4. The navigation system and mobile application failed to identify a severe pedestrian hazard, indicating the drop-off required a routine 4-minute walk without disclosing that the destination was cut off by a barely lit, high-speed thoroughfare. Waymo zeroed out the fare, indicating an implicit internal system flag of a trip failure. The vehicle executed a drop-off in a residential cul-de-sac in [XXX] abutting [XXX]. While the vehicle parked safely, the location functioned as an…
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Steering
Unknown Or Other
Electrical System:Adas
Other/I Am Not Sure
Steering
—
0
0
0
Unknown Or Other
0
—
0
0
Electrical System:Adas
0
0
—
0
Other/I Am Not Sure
0
0
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Steering assistance concerns
1 mentions · 16.7% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11774086
Safety complaint: Sudden loss of steering control , 2020 Chevrolet Silverado 1500 I own a 2020 Chevrolet Silverado 1500 with the 2.7L turbocharged four-cylinder engine. The truck had approximately 41,000 miles when this incident occurred. While driving and attempting to make a turn onto a side street, the steering suddenly locked up. I could not make the turn, creating a serious risk of a collision. Fortunately, there were no other vehicles on the road at that moment, and I avoided a crash. The truck was taken/towed to a Chevrolet dealership…