2003 Workhorse W20 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
1 distinct recall campaigns
18,940 mi median reported failure mileage
Scope: 2003 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic is the most frequently named component, appearing in 7 of 11 complaints (63.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic | 7 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Caliper | 2 |
| Service Brakes, Hydraulic:Foundation Components | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 1 |
Service Brakes, Hydraulic: 7; Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 2; Service Brakes, Hydraulic:Foundation Components: 1; Service Brakes, Hydraulic:Foundation Components:Disc: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 4; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2007 | 2 |
| 2008 | 5 |
| 2009 | 3 |
2004: 1; 2007: 2; 2008: 5; 2009: 3
Pattern summary
Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10056768 · 2004-02-08 (February 8, 2004)
BRAKES FAILED AT BELOW FREEZING TEMP.EXTREME PRESSURE HAD TO BE APPLIED TO GET MINIMAL BRAKE PRESSURE AFTER WHICH I HAD TO PULL BRAKE PEDAL UP BY HAND. THE BRAKE PEDAL WAS FROZE TO THE TOP. *AK
Owner-reported narrative. 7,300 miles reported. Look up ODI 10056768 at NHTSA ↗
Owner report 10201867 · 2007-09-04 (September 4, 2007)
BRAKE FAILURE. REAR BRAKES OVERHEATED AND BOILED THE BRAKE FLUID. COACH WAS TOWED TO CAMPING TIME RV IN OAKWOOD, GA. IT HAS BEEN THERE FOR OVER A MONTH AWAITING PARTS. BRAKE PEDAL WENT TO THE FLOOR. REAR HUBS TOO HOT TO TOUCH AND BOILED THE BRAKE FLUID.*JB UPDATED 01/11/08. *LJ THE MASTER CYLINDER WAS DEFECTIVE. UPDATED *JB
Owner-reported narrative. 21,880 miles reported. Look up ODI 10201867 at NHTSA ↗