Western Star 4700 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
49 distinct recall campaigns
247,000 mi median reported failure mileage
Scope: 2002 to 2024 model years. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 50.0% |
| Braking behavior | 2 | 33.3% |
| Electrical and battery issues | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Service Brakes | 2 |
| Steering | 2 |
| Air Bags | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
Electrical System: 2; Service Brakes: 2; Steering: 2; Air Bags: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
150,000 and above miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 3 |
2017: 1; 2022: 1; 2024: 1; 2025: 3
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10968710 · 2017-03-27 (March 27, 2017)
THERE IS BINDING ON STEERING WHEEL DURING THE STATIC STEERING OF THE TRUCK ON THE PAVEMENT AT STATIONARY POSITION. THE PROBLEM IS WORSE WHEN TUCK IS LOADED, OR HAS A FRONT ATTACHMENT, SUCH AS OUR SNOW-PLOWS. THE SITUATION CAUSES CONCERN TO OPERATORS WHEN THEY ARE PARKING AND OR MOVING IN WITHIN THE YARD.
Owner-reported narrative. Look up ODI 10968710 at NHTSA ↗
Owner report 11469518 · 2022-06-16 (June 16, 2022)
The contact was driving the company's vehicle which was a 2018 Western Star 4700. The contact stated that while driving approximately 40 mph at a curve and suddenly the front passenger tire began to wobble. The contact lost control of the vehicle's steering ability. The contact stated the vehicle began to lose complete control and then flipped over to the right side. The air bags did not deploy. The contact had injuries to their shoulder and medical attention was not needed. A police report was filed. The vehicle was towed. The vehicle had not …
Owner-reported narrative. 247,000 miles reported. Look up ODI 11469518 at NHTSA ↗
Owner report 11698636 · 2025-11-10 (November 10, 2025)
What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp…
Owner-reported narrative. Look up ODI 11698636 at NHTSA ↗
Owner report 11584008 · 2024-04-19 (April 19, 2024)
The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a hill and stopped when it crashed into a tree. There was yard damage to a resident's home. No police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where the entire cab was replaced. The contact discovered…
Owner-reported narrative. Look up ODI 11584008 at NHTSA ↗
Owner report 11678470 · 2025-08-05 (August 5, 2025)
The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11678470 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2008 | 2 |
| 2009 | 3 |
| 2010 | 3 |
| 2011 | 3 |
| 2012 | 4 |
| 2013 | 5 |
| 2014 | 9 |
| 2015 | 12 |
| 2016 | 7 |
| 2017 | 9 |
| 2018 | 12 |
| 2019 | 14 |
| 2020 | 12 |
| 2021 | 14 |
| 2022 | 8 |
| 2023 | 4 |
| 2024 | 0 |
2008: 2; 2009: 3; 2010: 3; 2011: 3; 2012: 4; 2013: 5; 2014: 9; 2015: 12; 2016: 7; 2017: 9; 2018: 12; 2019: 14; 2020: 12; 2021: 14; 2022: 8; 2023: 4; 2024: 0