2025 Volvo XC90 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
2 distinct recall campaigns
3,400 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 27 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 10 | 37.0% |
| Electrical and battery issues | 1 | 3.7% |
| Steering behavior | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Unknown Or Other | 5 |
| Back Over Prevention: Sensing System: Camera | 4 |
| Service Brakes | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Back Over Prevention | 2 |
| Back Over Prevention: Rearview System Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
Electrical System: 6; Unknown Or Other: 5; Back Over Prevention: Sensing System: Camera: 4; Service Brakes: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Back Over Prevention: 2; Back Over Prevention: Rearview System Braking: 2; Forward Collision Avoidance: Warnings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 18 |
| 2026 | 8 |
2024: 1; 2025: 18; 2026: 8
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11640263 · 2025-02-03 (February 3, 2025)
Remote start - when the vehicle is running by remote start using the Volvo app, it is not possible to directly fully start to the normal operating mode. If foot is placed on brake and the start/stop knob is turned, the display briefly shows the normal operating display and then reverts back to the limited display showing miles to empty and door status. If attempted again, the same occurs (1-2 seconds of normal display followed by limited display). The car cannot be driven until and unless the start/stop knob is turned without your foot on the b…
Owner-reported narrative. Look up ODI 11640263 at NHTSA ↗
Owner report 11643056 · 2025-02-16 (February 16, 2025)
Complete brake failure. Vehicle would no slow at all. Brake failure warning on dash. Now multitude of warnings.
Owner-reported narrative. Look up ODI 11643056 at NHTSA ↗
Owner report 11725183 · 2026-03-18 (March 18, 2026)
I am writing to report a serious safety concern related to a recent over-the-air software update for my 2025 Volvo XC90. On March 10, 2026, I was prompted to install a software update and scheduled it to complete overnight. The following morning, the vehicle interface indicated that the update had been successfully completed. Additionally, during a routine service visit on March 12, 2026, dealership personnel also believed the update had been properly installed. However, on March 15, 2026, while driving, I experienced a critical and dangerous…
Owner-reported narrative. Look up ODI 11725183 at NHTSA ↗
Owner report 11707882 · 2025-12-30 (December 30, 2025)
The contact owns a 2025 Volvo XC90. The contact stated that while driving through a construction zone at an undisclosed speed, the lane-keeping assist malfunctioned, causing the vehicle to become erratic, which required the contact to forcefully engage the steering wheel to regain control of the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.
Owner-reported narrative. 18,000 miles reported. Look up ODI 11707882 at NHTSA ↗