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U.S. public vehicle records

2016 Volkswagen PASSAT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

106 owner complaints analyzed

5 distinct recall campaigns

34,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 54 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 22 of 106 complaints (20.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2725.5%
Steering behavior2321.7%
Fuel system concerns109.4%
Engine operation65.7%
Electrical and battery issues43.8%
Transmission and shifting21.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
22
Electrical System
22
Steering
19
Engine
17
Fuel/Propulsion System
15
Service Brakes
15
Unknown Or Other
13
Vehicle Speed Control
11
Component breakdown data
CategoryCount
Air Bags22
Electrical System22
Steering19
Engine17
Fuel/Propulsion System15
Service Brakes15
Unknown Or Other13
Vehicle Speed Control11

Air Bags: 22; Electrical System: 22; Steering: 19; Engine: 17; Fuel/Propulsion System: 15; Service Brakes: 15; Unknown Or Other: 13; Vehicle Speed Control: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
23
25,000 to 49,999
13
50,000 to 74,999
7
75,000 to 99,999
7
100,000 to 149,999
4
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00023
25,000 to 49,99913
50,000 to 74,9997
75,000 to 99,9997
100,000 to 149,9994
150,000 and above0

Under 25,000: 23; 25,000 to 49,999: 13; 50,000 to 74,999: 7; 75,000 to 99,999: 7; 100,000 to 149,999: 4; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (23). 52 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
6
2017
7
2018
16
2019
13
2020
10
2021
11
2022
8
2023
11
2024
11
2025
9
2026
4
Complaints over time data
CategoryCount
20166
20177
201816
201913
202010
202111
20228
202311
202411
20259
20264

2016: 6; 2017: 7; 2018: 16; 2019: 13; 2020: 10; 2021: 11; 2022: 8; 2023: 11; 2024: 11; 2025: 9; 2026: 4

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 27 complaint narratives. Steering behavior appears in 23 complaint narratives. Fuel system concerns appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10861638 · 2016-04-27 (April 27, 2016)

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING AND THE POWER BRAKES SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STEER OR STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CAMSHAFT. THE VEHICLE LATER EXPERIENCED THE SAME FAILURE AND THE DEALER REPLACED THE VACUUM PUMP. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,300.

Owner-reported narrative. 4,300 miles reported. Look up ODI 10861638 at NHTSA ↗

Owner report 10884433 · 2016-07-12 (July 12, 2016)

MY 2016 VOLKSWAGEN PASSET SE MODEL CAR APPLIES THE BRAKES WHILE IN MOTION ON ITS OWN. THIS HAS OCCURRED 6 TIMED OVER THE PAST 7 MONTHS. I BOUGHT THIS VEHICLE ON DECEMBER 12 2015. IT IS GETTING WORSE EACH TIME. ONE TIME IT HAPPENED AS I WAS ABOUT 100 FEET FROM A INTERSECTION. NO ONE WAS IN FRONT OF ME. I WAS THE ONLY ONE ON THE ROAD AT THE TIME. I WAS DURING THE DAY AND THEN ALL OF A SUDDEN THE BREAK APPLIED. REALLY SCARED ME. ANOTHER TIME IT HAPPENED APPROACHING RAILROAD TRACKS. THIS TIME THE BRAKES APPLIED REALLY HARD. IT WAS BAD EVERY THING F…

Owner-reported narrative. Look up ODI 10884433 at NHTSA ↗

Owner report 11096639 · 2018-05-17 (May 17, 2018)

WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.

Owner-reported narrative. 46,000 miles reported. Look up ODI 11096639 at NHTSA ↗

Owner report 11023647 · 2017-09-15 (September 15, 2017)

LIKE OTHER VOLKSWAGEN GROUP MODELS MY CAR HAS EXHIBITED A GASOLINE SMELL IN THE INTERIOR OF THE CAR. THE GASOLINE SMELL OCCURS BOTH WHEN THE CAR IS AT REST AND IN MOTION AND AT ALL TEMPERATURES. THE GASOLINE LEVEL DOES NOT SEEM TO EFFECT THE OCCURRENCE OF THE SMELL. THE LOCAL DEALER HAS BEEN UNABLE TO DIAGNOSE THIS PROBLEM. I FIND THIS CURIOUS AS OTHER 2016 VOLKSWAGEN MODELS WITH THE SAME ENGINE HAVE BEEN RECALLED FOR THIS SAME ISSUE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 11023647 at NHTSA ↗

Owner report 11084461 · 2018-04-10 (April 10, 2018)

I RECEIVED A NOTICE FROM VW IN OCTOBER 2017 ABOUT SAFETY RECALL 20AE FUEL PUMP CONTROL MODULE. THE NOTICE SAID IT WAS NOT YET AVAILABLE. UNTIL TODAY, APRIL 10, 2018 PER ONLINE CHECK, OVER 6 MONTHS OF WAITING, THE RECALL REPAIR IS NOT YET AVAILABLE FOR MY VEHICLE. THIS IS LIFE THREATENING. NHTSA # 17V509

Owner-reported narrative. Look up ODI 11084461 at NHTSA ↗

Owner report 11185501 · 2019-03-09 (March 9, 2019)

UPON ENTERING THE FREEWAY MY CAR STALLED OUT AND LOSS POWER. TOOK TO THE NEARBY DEALERSHIP. WAS TOLD IT WAS THE ECM CONTROL MODULE WHICH WILL COST ME $1697.00 TO FIX . IT'S A FIVE DAY FIX AND MY CAR WONT RETURN UNTIL WEDNESDAY. 2016 VW PASSAT ELECTRICAL ENGINE MISFIRE. DEALERSHIP IS VW OF ONTARIO THE CAR IS THERE NOW. SINCE THERE IS A RECALL I'M WONDERING ABOUT REIMBURSEMENT. THE COMPUTER MODULE OF A CAR DOWN NOT USUALLY GO OUT AT 100K MILES. VEHICLE WAS IN MOTION. CONTACT ME AT [XXX]. MY NAME IS [XXX]. THANKS INFORMATION REDACTED PURSUAN…

Owner-reported narrative. 112,000 miles reported. Look up ODI 11185501 at NHTSA ↗

Owner report 11457655 · 2022-03-21 (March 21, 2022)

I purchased this car brand new Oct 2016. Since then I have experienced multiple sensor failures year after year… At first we thought this was a one time failure but as more and more issues came our concerns grew. I have changed out the radio, 3 speed sensors, and now am having more issues with different symptoms. For example my epc light is no and my check engine is on along with the other typical light i have seen with my speed sensor issues. I can not confidently pass any cars because the car stalls at 3000 rpms. I consider this car a sa…

Owner-reported narrative. Look up ODI 11457655 at NHTSA ↗

Owner report 11302726 · 2020-01-29 (January 29, 2020)

THE ELECTRICAL HOUSING FOR HEADLIGHT MELTDOWN CREATING POSSIBLY RISK OF FIRES. WAS DRIVING WHEN FEEL SOME BURNING SMELLING INSIDE THE CAR , NOTHING EL HAPPENED UNTIL STOP THE CAR , WHILE STOP THE CAR AND COMPLETED THE PURCHASES OF SOME GROSERAS WHEN RE START THE VEHICLE THE DASH BOARD LIGHT INDICATING LIGHT BULBS NEED TO BE HECK IS ON AFTER INSPECTION ALL LIGHT SEEMS LIKE IS WORKING OK BUT THE WARNING LIGHT STILL ON . AFTER MORE CLOSE INSPECTION AND GUIDE BY THE SMOKING/ BURNING SMELL DISCOVER SOME OF THE LECTRICAL CONNECTOR MELTED WITH THE ORI…

Owner-reported narrative. 5 miles reported. Look up ODI 11302726 at NHTSA ↗

Owner report 10863855 · 2016-05-09 (May 9, 2016)

HARSH DOWNSHIFT ASSOCIATED WITH A VERY AUDIBLE CLUNK OR BANG IN THE DRIVE TRAIN OR TRANSMISSION SINCE NEW. OCCURS WHEN UTILIZING THE AUTO-SHIFT (AKA TIPTRONIC(TM)) SHIFT TO DOWNSHIFT WHEN DE-CCELERATING TO A STOP. BANG OCCURS AT LOW RPM (<700) AND LOW SPEED (<10MPH) AND ONLY WHEN SHIFTING 2ND GEAR TO 1ST GEAR. PROBLEM CAN BE REPRODUCED AND IS ASSOCIATED WITH CITY STREET DRIVING WHEN USING THE TIPTRONIC TO CASCADE DOWN THROUGH THE GEARS WHEN APPROACHING A STOP. I HAVE DEMONSTRATED THE DEFECT/CONDITION TO VOLKSWAGEN TECHNICAL. IT REMAINS UNRE…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10863855 at NHTSA ↗

Owner report 11307250 · 2020-02-05 (February 5, 2020)

OUR 2016 VW PASSATT BOUGHT NEW FROM VW DEALER, WHILE DRIVING ALL OF A SUDDEN FEELS LIKE IT LOCKS UP TOTALLY DOWNSHIFT TO ALMOST NEUTRAL , LUCKILY HAS DONE IT MORE THAT 10 TIMES BUT AT SPEEDS OF ONLY UP TO 40 MPH.FEELS LIKE SOMETHING UNDERNEATH TOTALLY LOCKS UP, EITHER TRANSMISSION OR BRAKES, ENGINE DOES NOT SHUT OFF BUT STOPS YOU ALMOST TO COMPLETE STOP, AND THEN RELEASES WITHOUT ENGINE SHUTTING OFF . BROUGHT A FEW TIMES TO DEALER BUT SAYS COULD NOT REPLICATE. UNIT HAS APPROX 55,000 MILES NOW BUT HAS BEEN DOING SINCE UNDER 10,000.

Owner-reported narrative. 12,000 miles reported. Look up ODI 11307250 at NHTSA ↗