2014 Volkswagen PASSAT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
594 owner complaints analyzed
10 distinct recall campaigns
49,292 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 259 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 346 of 594 complaints (58.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 99 | 16.7% |
| Transmission and shifting | 26 | 4.4% |
| Engine operation | 26 | 4.4% |
| Braking behavior | 26 | 4.4% |
| Fuel system concerns | 24 | 4.0% |
| Electrical and battery issues | 23 | 3.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 346 |
| Engine | 77 |
| Electrical System | 73 |
| Unknown Or Other | 59 |
| Fuel/Propulsion System | 47 |
| Steering | 44 |
| Power Train | 36 |
| Structure:Body | 12 |
Air Bags: 346; Engine: 77; Electrical System: 73; Unknown Or Other: 59; Fuel/Propulsion System: 47; Steering: 44; Power Train: 36; Structure:Body: 12
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 74 |
| 25,000 to 49,999 | 56 |
| 50,000 to 74,999 | 61 |
| 75,000 to 99,999 | 36 |
| 100,000 to 149,999 | 29 |
| 150,000 and above | 3 |
Under 25,000: 74; 25,000 to 49,999: 56; 50,000 to 74,999: 61; 75,000 to 99,999: 36; 100,000 to 149,999: 29; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (74). 335 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 27 |
| 2015 | 25 |
| 2016 | 169 |
| 2017 | 104 |
| 2018 | 55 |
| 2019 | 42 |
| 2020 | 28 |
| 2021 | 25 |
| 2022 | 34 |
| 2023 | 17 |
| 2024 | 19 |
| 2025 | 39 |
| 2026 | 8 |
2013: 2; 2014: 27; 2015: 25; 2016: 169; 2017: 104; 2018: 55; 2019: 42; 2020: 28; 2021: 25; 2022: 34; 2023: 17; 2024: 19; 2025: 39; 2026: 8
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 99 complaint narratives. Transmission and shifting appears in 26 complaint narratives. Engine operation appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10575227 · 2014-03-27 (March 27, 2014)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLE…
Owner-reported narrative. 7 miles reported. Look up ODI 10575227 at NHTSA ↗
Owner report 10578811 · 2014-04-10 (April 10, 2014)
I WAS DRIVING ABOUT 40MPH WHEN A CAR TRIED TO MERGE INTO MY LANE. I TRIED TO BLOW THE HORN AND THE HORN FAILED TO WORK. THIS HAS HAPPENED SEVERAL TIMES BUT NOT AT A POINT WHERE I HAVE BEEN THIS CLOSE TO BEING CRASHED INTO. WHEN THIS HAPPENS, THE CHANGE TRACK AND VOLUME BUTTONS DO NOT WORK, AS WELL AS THE HANDS FREE CALLING BUTTON. IT'S LIKE THE WHOLE STEERING WHEEL GOES DEAD. *TR
Owner-reported narrative. 6,565 miles reported. Look up ODI 10578811 at NHTSA ↗
Owner report 10585971 · 2014-05-01 (May 1, 2014)
THE CAR TENDS TO HAVE JERKING MOVEMENTS DURING SLOW TRAFFIC CONDITIONS. THE CAR WILL NOT STOP SMOOTHLY AND GIVES WHIP LASHES AFTER PUMPING THE BRAKES PEDAL TWICE TO ENSURE THE CAR STOPS. THE DSG SYSTEM FAILS TO ENGAGE SMOOTHLY WHILE IN AUTOMATIC BUT RUNS SMOOTHLY WHILE IN "SPORT" MODE. WE HAVE ALMOST REAR ENDED SEVERAL CARS WHILE DRIVING IN AUTOMATIC DUE TO THE JERKY DSG GEAR SHIFTING AND POOR RESPONSE TIME IN THE BRAKING SYSTEMS WHILE IN STOP AND GO TRAFFIC CONDITIONS. A VW SALES PERSON INFORMED ME YESTERDAY THAT THE CAR IS DESIGNED FOR FU…
Owner-reported narrative. 2,500 miles reported. Look up ODI 10585971 at NHTSA ↗
Owner report 10641515 · 2014-10-05 (October 5, 2014)
TRAVELING EASTBOUND ON INTERSTATE #10 AT CIRCA AZ MILEPOST 180 THE CAR WITHOUT ANY WARNING SUDDENLY SLOWED FROM 75 TO 40 MPH AND THE RPM WENT INTO THE RED LINE ZONE <6000 RPM. THE SENSATION WITHIN THE CAR WAS AS IF THE BRAKES WERE BEING APPLIED IN A FULL PANIC STOP. SINCE THE WERE NO BRAKE LIGHTS ACTIVATED OR OTHER INDICATION TO FAST MOVING MOTORISTS, I ONLY AVOIDED AN ACCIDENT (BEING PLOWED INTO FROM BEHIND) BY PULLING OFF ON TO THE SHOULDER. ANY HESITATION ON MY PART OR HAD I BEEN IN A MIDDLE LANE WOULD LIKELY HAVE RESULTED IN A MULTI C…
Owner-reported narrative. 7,055 miles reported. Look up ODI 10641515 at NHTSA ↗
Owner report 10640655 · 2014-10-01 (October 1, 2014)
THE VEHICLE HAD BEEN SHUTTING OFF WITHOUT NOTICE AND STALLING. CALLED THE VW DEALERSHIP AND THEY TOLD US TO DROP IT OFF. ON SEPTEMBER 5TH, 2014 VEHICLE WAS DROPPED OFF GOT SEVERAL CALLS STATING THAT THE TECHNICIAN COULDN'T DUPLICATE THEM PROBLEM, FINALLY WE RECEIVED A VOICE MESSAGE THE TECH WAS ABLE TO DUPLICATE. VEHICLE WAS GIVEN BACK TO US ON SEPTEMBER13, 2014, STATING IT WAS THE CRANK SENSOR THAT FAILED AND NEEDED TO BE REPLACED. TOOK THE VEHICLE HOME DROVE AROUND THE WEEKEND AND ITS BEGAN TO STALL AGAIN. ON SEPTEMBER 15TH, 2014 DRIVING TO M…
Owner-reported narrative. 16,115 miles reported. Look up ODI 10640655 at NHTSA ↗
Owner report 10678457 · 2015-01-23 (January 23, 2015)
WHEN DRIVING CAR LOSS OF POWER HAD TOWED TO VW DEALER TURBO FAILURE WITH JUST 9700 MILES. *TR
Owner-reported narrative. 9,700 miles reported. Look up ODI 10678457 at NHTSA ↗
Owner report 10574848 · 2014-03-26 (March 26, 2014)
WHILE GOING AROUND A RIGHT CORNER AT HIGHWAY SPEEDS ON A DRY DAY AND OTHER VEHICLES GOING MUCH FASTER THAN MY VEHICLE. THE CAR APPLIED THE BRAKES IN AN AGGRESSIVE MANNER IN THE OPPOSING DIRECTION OF THE TURN AS IF IT WANTED ME TO GO STRAIGHT I ALMOST GOT INTO AN ACCIDENT WITH THE VEHICLE IN THE LEFT LANE. I IMMEDIATELY CONTACTED VOLKSWAGEN ABOUT THE ISSUE. I FIRST BROUGHT THE CAR IN ON 1/13/14 AND WAS TOLD NO MALFUNCTIONS FOUND. I TOOK THE CAR IN AGAIN ON 2/15/14 AND WAS TOLD VEHICLE IS OPERATING AS DESIGNED. I TOOK THE CAR IN AGAIN ON 3/14/…
Owner-reported narrative. 2,747 miles reported. Look up ODI 10574848 at NHTSA ↗
Owner report 10731700 · 2015-07-02 (July 2, 2015)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 39,000 miles reported. Look up ODI 10731700 at NHTSA ↗
Owner report 10809555 · 2015-12-10 (December 10, 2015)
26,050 MILES AND LOOKING AT A $5,000 REPAIR BILL FOR FUEL PUMP FAILURE! SOMETHING ABOUT ULTRA LOW SULFUR AND LUBRICITY. CAR JUST DIED AND HAD TO COAST OUT OF TRAFFIC
Owner-reported narrative. 26,052 miles reported. Look up ODI 10809555 at NHTSA ↗
Owner report 10818720 · 2016-01-07 (January 7, 2016)
2014 VOLKSWAGEN PASSAT DIESEL. OWNERSHIP 1/1/2 YRS. MILEAGE 14,000. DRIVING TO WORK COULD NOT GO OVER 30MPH. DASHBOARD LIGHT CAME ON SHOWING EMISSION CONTROL MONITOR & PRE GLOW. THOUGHT IT WAS DUE TO COLDER WEATHER. HAD TO BE TOWED & AT DEALERSHIP NOW FOR REPAIR. COMPLETE BREAKDOWN. VW MECHANIC STATING THERE IS MAJOR DAMAGE DUE TO A RODENT OR SQUIRELL PROBLEM. STATED THE WIRING IS CHEWED UP EVEN IN THE HEADLIGHTS. I AM THE ONLY CAR OWNER IN THE PARISH AND IN THE NEIGHBORHOOD WITH THIS PROBLEM?? HAVE WARRANTY BUT VW SAID THIS IS NOT COVERED UN…
Owner-reported narrative. 14,000 miles reported. Look up ODI 10818720 at NHTSA ↗
Owner report 10871767 · 2016-06-01 (June 1, 2016)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE OR TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI…
Owner-reported narrative. Look up ODI 10871767 at NHTSA ↗