vehicle signal
U.S. public vehicle records

2012 Volkswagen PASSAT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

483 owner complaints analyzed

11 distinct recall campaigns

58,600 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 254 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 291 of 483 complaints (60.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior8818.2%
Electrical and battery issues306.2%
Braking behavior265.4%
Engine operation183.7%
Fuel system concerns173.5%
Transmission and shifting81.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
291
Electrical System
93
Steering
45
Engine
40
Fuel/Propulsion System
32
Unknown Or Other
31
Exterior Lighting
16
Structure:Body
15
Component breakdown data
CategoryCount
Air Bags291
Electrical System93
Steering45
Engine40
Fuel/Propulsion System32
Unknown Or Other31
Exterior Lighting16
Structure:Body15

Air Bags: 291; Electrical System: 93; Steering: 45; Engine: 40; Fuel/Propulsion System: 32; Unknown Or Other: 31; Exterior Lighting: 16; Structure:Body: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
37
25,000 to 49,999
71
50,000 to 74,999
61
75,000 to 99,999
45
100,000 to 149,999
31
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,00037
25,000 to 49,99971
50,000 to 74,99961
75,000 to 99,99945
100,000 to 149,99931
150,000 and above9

Under 25,000: 37; 25,000 to 49,999: 71; 50,000 to 74,999: 61; 75,000 to 99,999: 45; 100,000 to 149,999: 31; 150,000 and above: 9

25,000 to 49,999 miles has the most reports with usable mileage (71). 229 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2012
15
2013
14
2014
39
2015
57
2016
114
2017
95
2018
48
2019
22
2020
14
2021
10
2022
22
2023
4
2024
3
2025
20
2026
5
Complaints over time data
CategoryCount
20111
201215
201314
201439
201557
2016114
201795
201848
201922
202014
202110
202222
20234
20243
202520
20265

2011: 1; 2012: 15; 2013: 14; 2014: 39; 2015: 57; 2016: 114; 2017: 95; 2018: 48; 2019: 22; 2020: 14; 2021: 10; 2022: 22; 2023: 4; 2024: 3; 2025: 20; 2026: 5

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 88 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Braking behavior appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10508435 · 2013-04-16 (April 16, 2013)

CAR HAS CONSTANT PULL TO THE RIGHT. DRIVING REQUIRES CONSTANT PRESSURE TO THE LEFT ON STEERING WHEEL. CAR HAS BEEN TO DEALER 4 TIMES FOR ALIGNMENT AND ALTHOUGH THEY ADJUST IT, RIGHT PULL PERSISTS. SOMETIMES, STEERING HAS A FEEL AS THOUGH CAR IS ERRATIC. CAR NEVER SETTLES INTO TACKING IN A STRAIGHT LINE WHICH SEEMS VERY ODD AND POTENTIALLY DANGEROUS. APPARENTLY THIS IS A COMMON ISSUE AND VOLKSWAGEN CANNOT RECTIFY THE PROBLEM. *TR

Owner-reported narrative. 31 miles reported. Look up ODI 10508435 at NHTSA ↗

Owner report 10551548 · 2013-11-08 (November 8, 2013)

I WAS IN VERY SLOW BUMPER TO BUMPER TRAFFIC WHEN THE BATTERY LIGHT CAME ON AND THERE WAS A SIGNIFICANT LOSS OF POWER IN THE ENGINE AND NO POWER STEERING OR BRAKES. I WAS ABLE TO COAST TO THE SHOULDER AND TURN OFF THE CAR. LIGHTS, RADIO AND VENTILATION SYSTEMS DID NOT SEEM TO BE IMPACTED. AFTER A MINUTE, I TURNED THE CAR ON AND EVERYTHING APPEARED TO BE BACK TO NORMAL. THIS HAS HAPPENED TWICE IN 3 MONTHS. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10551548 at NHTSA ↗

Owner report 10515785 · 2013-06-08 (June 8, 2013)

I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 67 MPH IN THE MIDDLE LANE. THE BATTERY LIGHT FLASHED ONCE, NO OTHER WARNING OTHER LIGHTS FLASHED AND THERE WERE NO PREVIOUS WARNING LIGHTS TO FLASH. SUDDENLY THE CAR HESITATED AND THEN MY SPEED DROPPED TO 0 IN A MATTER OF SECONDS. LUCKILY, THE TRANSPORT TRUCKS BEHIND ME WERE PAYING ATTENTION AND ACTUALLY BLOCKED THE TRAFFIC UNTIL I COULD GET THE CAR IN NEUTRAL TO SAFELY ROLL ONTO THE SHOULDER. THIS IS A HUGE SAFETY ISSUE; I WAS LUCKY. WHAT GOOD IS IT TO HAVE A CAR THAT YOU NOW FEEL IS UNSAFE…

Owner-reported narrative. 29,000 miles reported. Look up ODI 10515785 at NHTSA ↗

Owner report 10459414 · 2012-05-15 (May 15, 2012)

OUR NEW PASSAT HAS PROBLEM CONTROLLING THE CAR WHILE USING REVERSE ON A HILL. IT APPEARS THAT VW HAS TIED THE ACCELERATOR AND BRAKING FUNCTION TOGETHER IN A WAY THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE IN REVERSE. IF THE BRAKE IS PRESSED, THE ACCELERATOR IS DISENGAGED THUS ALLOWING THE ENGINE FALL TO AN IDLE AND NOT DEVELOP ANY THRUST. IF THE DRIVER IS USING BOTH FEET TO CONTROL THE VEHICLE, LEFT FOOT ON THE BRAKE, RIGHT FOOT ON THE ACCELERATOR WHILE DEPRESSING THE BRAKE, THE ENGINE DEVELOPS NO POWER EVEN IF THE ACCELERATOR IS D…

Owner-reported narrative. 32 miles reported. Look up ODI 10459414 at NHTSA ↗

Owner report 10489243 · 2012-12-19 (December 19, 2012)

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKES WERE APPLIED, HE WOULD HEAR A LOUD SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE NOISE WAS A NORMAL OCCURRENCE AS THE TEMPERATURE DROPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.

Owner-reported narrative. 8,000 miles reported. Look up ODI 10489243 at NHTSA ↗

Owner report 10482672 · 2012-10-30 (October 30, 2012)

VEHICLE STALLED ON BUSY SURFACE STREET, LOST ALL POWER. REFUSED TO RESTART. TOWED TO LOCAL DEALER WHO DIAGNOSED THE ISSUE AS FAILED HIGH-PRESSURE FUEL PUMP. *TR

Owner-reported narrative. 5,383 miles reported. Look up ODI 10482672 at NHTSA ↗

Owner report 10494731 · 2013-01-25 (January 25, 2013)

VEHICLE HAS STALLED OUT FOUR TIMES ON TWO DIFFERENT OCCASTIONS WHEN I COME TO A STOP. TOOK VEHICLE IN AND VW REPORTS CAR CHECKS OUT FINE. *TR ## VIN FAILED ##

Owner-reported narrative. 14,000 miles reported. Look up ODI 10494731 at NHTSA ↗

Owner report 10457438 · 2012-05-04 (May 4, 2012)

SCENARIO: 1. CAR STATIONARY IN GARAGE 2. WENT TO TURN ON THE CAR IN THE MORNING AND THE CAR WOULD NOT START 3. RADIO AND ACCESSORIES WORKING FINE 4. SMELT A LOT OF GASOLINE AND STOPPED CRANKING THE CAR 5. LARGE AMOUNT OF GASOLINE HAD SPILLED ON THE GARAGE FLOOR ACTIONS: 1. TOW TRUCK DRIVER WOULD NOT TOW THE VEHICLE AS IT SPILLED GASOLINE WHEN LIFTED 2. FIRE DEPARTMENT FOUND THAT THE HOSE FROM THE FUEL TANK IN TO THE FUEL SYSTEM HAD COME LOOSE 3. FIRE DEPARTMENT SUSPECTS THAT THE CABLE WAS NOT ASSEMBLED PROPERLY AND COULD BE A MANUFAC…

Owner-reported narrative. 5,074 miles reported. Look up ODI 10457438 at NHTSA ↗

Owner report 10468033 · 2012-07-27 (July 27, 2012)

AS I WAS DRIVING MY NEW 2012 VOLKSWAGEN PASSAT FROM MY HOUSE TO MY DESTINATION, MY TRANSMISSION FLUID BEGAN TO LEAK OUT ONTO THE STREET. I HAD PURCHASED THE CAR EIGHT DAYS EARLIER WHICH WAS A NEW CAR FROM THE DEALERSHIP WHICH ONLY HAD 2 MILES ON THE CAR. THE AMOUNT OF MILES I HAD PUT ON THE CAR WAS 500 MILES AND THE TRANSMISSION FLUID LEAKED BECAUSE OF A MALFUNCTION INSIDE OF IT. THE CAR WAS UNDER WARRANTY AND THEY DEALERSHIP HAD TO PUT A NEW TRANSMISSION INTO MY CAR BECAUSE OF THE OLD ONE HAD DEFECTED PARTS INSIDE. *TR

Owner-reported narrative. 530 miles reported. Look up ODI 10468033 at NHTSA ↗

Owner report 10492121 · 2013-01-10 (January 10, 2013)

THE VEHICLE EXPERIENCES EXCESSIVE "WHEEL HOP" UPON STARTING FROM A STOPPED POSITION, ESPECIALLY ON A WET ROADWAY AND A HILL. THE TIRES JUST CANNOT GET TRACTION AND SPIN. AS WELL ONCE THE WHEELS START TO SPIN THE ECS (STABILITY CONTROL SYSTEM) CUTS POWER AND APPLIES BRAKING WHICH HAS LEAD TO DANGEROUS SITUATIONS ESPECIALLY WHEN PULLING INTO TRAFFIC. THERE IS NO ECS DISABLE SWITCH AS WITH PREVIOUS MODELS, SO I CANNOT TEMPORARILY DISABLE THE SYSTEM FOR TROUBLESHOOTING OF THE ISSUE. LOSING POWER WHILE PULLING OUT INTO THE FLOW OF TRAFFIC AND EXP…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10492121 at NHTSA ↗