Volkswagen ATLAS CROSS SPORT steering problems
29 complaint narratives mention steering terms.
Key facts
468 owner complaints analyzed
30 distinct recall campaigns
13,974 mi median reported failure mileage
Scope: 2020 to 2026 model years. Data snapshot: . 57 complaints include usable failure mileage.
Steering behavior evidence
29 of 468 complaints match this topic (6.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11360947 · 2020-09-24 (September 24, 2020)
STEERING MAKES CREAKING AND NOISE WHEN TURNING EVEN WHEN STOPPED. DEALER REPLACED SWAY BAR LINKS TODAY VIA TSB. PROBLEM NOT FIXED, DEALER TEST DROVE AFTER FIX AND DETERMINED IT COULD POSSIBLY BE CLOCKSPRING. OTHERS ONLINE HAVE SIMILAR ISSUES, SOME SAY REPLACEMENT OF ENTIRE RACK IS REQUIRED, I HOPE NOT.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11360947 at NHTSA ↗
Owner report 11366143 · 2020-10-24 (October 24, 2020)
PERSISTENT NOISE WHEN TURNING STEERING WHEEL TO THE LEFT, LOUD CLICKING MORE SO WHEN VEHICLE IS STOPPED. VIDEO EVIDENCE PRESENTED TO DEALER AFTER IT HAD BEEN IN TO THE SHOP ONCE BEFORE AND IT WAS DETERMINED FAULTY STEERING RACK,
Owner-reported narrative. 2,000 miles reported. Look up ODI 11366143 at NHTSA ↗
Owner report 11403708 · 2021-03-18 (March 18, 2021)
I BROUGHT CAR IN FOR A RECALL INSPECTION, THAT REQUIRED PHOTOS OF THE DEFECTIVE PARTS NUMBER. THE DEALER DID NOT PROVIDE ME WITH THE PHOTOS AND I QUESTIONED WHER ARE THE PHOTOS , THEY SENT ME SOME GENERIC PHOTOS OF AN UNDERSIDE OF THE CAR BUT NOTHING WITH CLEARLY VISIBLE PART NUMBERS. THE INSPECTION MAY NOT HAVE BEEN DONE CORRECTLY AND IF THE PART BREAKS IT RESULTS IN A LOSS OF STEERING AND A TRAGIC ENDING FOR THE CAR AND DRIVER.
Owner-reported narrative. 1,600 miles reported. Look up ODI 11403708 at NHTSA ↗
Owner report 11430536 · 2021-08-25 (August 25, 2021)
For the second time since purchase 6/2020 we are taking the car in for suspected steering rack issues. We have already had the steering rack replaced, we have clunking/clicking when turning when we turn the wheel to the left. VW to address the issue next week
Owner-reported narrative. Look up ODI 11430536 at NHTSA ↗
Owner report 11436340 · 2021-10-11 (October 11, 2021)
Steering rack issue for second time full replacement of steering rack for the second time Also front links recall, replaced Strange popping coming from top of vehicle, sounds like rocks are being dropped on the top of the car Road Noise at speeds over 75 mph
Owner-reported narrative. Look up ODI 11436340 at NHTSA ↗