vehicle signal
U.S. public vehicle records

2018 Zero DSR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

1 distinct recall campaigns

10,000 mi median reported failure mileage

Scope: 2018 model year. Data snapshot: . 1 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior150.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
2
Engine
1
Exterior Lighting
1
Fuel/Propulsion System
1
Service Brakes
1
Component breakdown data
CategoryCount
Electrical System2
Engine1
Exterior Lighting1
Fuel/Propulsion System1
Service Brakes1

Electrical System: 2; Engine: 1; Exterior Lighting: 1; Fuel/Propulsion System: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2022
1
Complaints over time data
CategoryCount
20191
20221

2019: 1; 2022: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11221117 · 2019-06-19 (June 19, 2019)

AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GOT STUCK. BY VISUAL INSPECTION I FOUND THAT SCREW THAT HOLDS THE MOTOR PULLEY IS UNSCREWED AND PUSHING AGAINST CHASSIS , CAUSING DRIVETRAIN TO STUCK. AFTER THAT I MANUALLY PUSHED THE MOTORCYCLE FORWARD AND THE SEIZING RELEASED. BUT , AFTER ALL THE MO…

Owner-reported narrative. 10,000 miles reported. Look up ODI 11221117 at NHTSA ↗

Owner report 11467485 · 2022-06-04 (June 4, 2022)

The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all stopped working. It is a very serious safety concern and obviously creating a very dangerous situation. It is a know issue with the manufactured with many documented incidents and a recall for the same problem for another model year.

Owner-reported narrative. Look up ODI 11467485 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V762000 · Equipment:Other:Labels

Reported: 2017-11-28 (November 28, 2017)

Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.

Remedy: Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.

NHTSA campaign record ↗