2008 Workhorse R20: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
16,500 mi median reported failure mileage
Scope: 2008 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes, Hydraulic is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic | 1 |
Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
2010: 1
Pattern summary
Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10359954 · 2010-10-11 (October 11, 2010)
DRIVING TO WORKHORSE SERVICE CENTER (JIM PRICE CHEVY TRUCK CENTER, CHARLOTTESVILLE VA) FOR A DIFFERENT MATTER THE DASH WARNING LIGHTS STARTED BLINKING FOR BRAKES, ABS, ATC AND PARKING BRAKE. SERVICE CENTER HOOKED UP COMPUTER AND DETERMINED THAT THE MERITOR/WABCO HYDRAULIC COMPACT UNIT (HCU) WHICH IS THE MAJOR PART OF THE HYDRAULIC POWER BRAKE (HPB) SYSTEM MALFUNCTIONED. I LEARNED THAT THESE UNITS ARE ON MANY INTERNATIONAL BRAND SCHOOL BUSES AS WELL AS MY WORKHORSE UFO CHASSIS RV AND OTHER VEHICLES AND THAT THE HCU IS FAILING ON A REGULAR BASI…
Owner-reported narrative. 16,500 miles reported. Look up ODI 10359954 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V314000 · Engine And Engine Cooling
Reported: 2010-07-06 (July 6, 2010)
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 WORKHORSE R20 CHASSIS MANUFACTURED FROM FEBRUARY 5, 2007 THROUGH SEPTEMBER 24, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.
Consequence: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.
Remedy: CATERPILLER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 9, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.
NHTSA campaign record ↗