2002 Winnebago JOURNEY DL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
3 distinct recall campaigns
33,250 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 1 of 6 complaints (16.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 16.7% |
| Steering behavior | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 1 |
| Fuel System, Diesel | 1 |
| Seat Belts:Front | 1 |
| Seats | 1 |
| Steering | 1 |
| Structure:Body | 1 |
| Structure:Frame And Members | 1 |
| Tires | 1 |
Equipment:Recreational Vehicle/Trailer: 1; Fuel System, Diesel: 1; Seat Belts:Front: 1; Seats: 1; Steering: 1; Structure:Body: 1; Structure:Frame And Members: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 2 |
| 2003 | 2 |
| 2007 | 2 |
2002: 2; 2003: 2; 2007: 2
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10020744 · 2003-05-30 (May 30, 2003)
DASHBOARD REFLECTION, GLARE ONTO DRIVERS SIDE MIRROR. THE REFLECTION COMES OFF OF THE DRIVER SIDE CONSOLE. WHEN DRIVING WITH THE SUN IN FRONT AND LEFT OF CENTER THE REFLECTION OFF OF THE DASH WASHES OUT THE MIRROR SO YOU CAN NOT SEE WHAT IS IN THE LEFT LANE. THIS IS ON A 2002 JOURNEY. ADVENTURER, OR OTHER WINNWBAGO MOTORHOMES. THIS COMPLAINT IS BEING DISCUSSED IN AN ONLINE RV GROUP AND THE RESPONSES FROM RV OWNERS SHOW THIS TO BE A CONDITION PREVELENT IN WINNEBAGO, AND A HAZARD THAT NEEDS TO BE ADDRESSES WEB DISCUSSION HTTP://IRV2.INFOPOP.CC/…
Owner-reported narrative. Look up ODI 10020744 at NHTSA ↗
Owner report 10042049 · 2003-10-01 (October 1, 2003)
MICHELIN BRAND NEW TIRES MANUFACTURED IN 2000. CONSUMER HAD A BLOW OUT AT 17,000, AND TWO MORE AT 21,000. WHILE DRIVING AT 60 MPH DRIVER'S REAR INSIDE TIRE SPLIT 8 INCHES, CONSUMER TEMPORARILY LOST CONTROL. THE SECOND BLOW OUT OF DRIVER'S REAR TIRE OCCURRED AT 65 MPH. PASSENGER'S SIDE REAR TIRE WAS THE THIRD TO BLOW OUT AT 50 MPH. *AK CONSUMER WOULD LIKE MICHELIN TO REIMBURSE HIM A THOUSAND DOLLARS FOR OUT OF POCKET COST. *PH
Owner-reported narrative. 16,500 miles reported. Look up ODI 10042049 at NHTSA ↗
Owner report 10202950 · 2007-09-13 (September 13, 2007)
TL*THE CONTACT OWNS A 2002 WINNEBAGO JOURNEY DL. WHILE DRIVING LESS THAN 40 MPH, THE CONTACT NOTICED THAT THE REAR BEDROOM SLIDE WAS PROTRUDING APPROXIMATELY 3 INCHES. HE PULLED OVER AND EXITED THE VEHICLE IN AN ATTEMPT TO RETRACT THE SLIDE AND NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT. MINUTES LATER, HE HEARD AN EXPLOSION NEAR THE REAR OF THE VEHICLE AND REALIZED THAT THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE WITHIN ONE MINUTE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER STATED THAT SINCE THE V…
Owner-reported narrative. 50,000 miles reported. Look up ODI 10202950 at NHTSA ↗
Owner report 10203138 · 2007-09-16 (September 16, 2007)
FIRE HAZARD ADD TO 10202950 WINNEBAGO JOURNEY D L,:, MODEL # 2002 WKP36GD, WITH UNDER 50,000 MILES. CLIMBING THE 21 MILE GRADE WAS NO PROBLEM FOR THIS 330 CAT DIESEL, AT LESS THAN 40 MILES PER HOUR I NOTICED THAT THE LEFT REAR BEDROOM SLIDE WAS OUT 4 INCHES. I FOUND A SAFE PLACE TO PULL OF THE ROAD. THE TURBO CHARGER HAD BEEN WORKING PRETTY HARD COMING UP THE HILL SO AFTER SETTING THE PARK BRAKE I LET THE ENGINE IDLE WHILE I WENT TO THE REAR OF THE COACH TO RETRACT THE SLIDE, FORTUNATELY MY WIFE REMAINED IN FRONT. THE BEDROOM HAS NO WINDOW O…
Owner-reported narrative. 50,000 miles reported. Look up ODI 10203138 at NHTSA ↗
Owner report 8020859 · 2002-10-15 (October 15, 2002)
THE CONSUMER IS ABLE TO TURN COACH'S STEERING WHEEL UP TO 4 INCHES TO THE LEFT OR RIGHT BEFORE THE FRONT WHEELS WILL MOVE. CHECKED BY DEALER WHO INSTALLED A STEERING STABILIZER, BUT PROBLEM STILL OCCURS. MR CONSUMER STATED THAT WHILE TRAVELING TRACTOR TRAILER TRUCK PASSED ON THE LEFT THE WIND TURBULENCE PUSHED THE COACH TO THE RIGHT, CAUSING TO SCRAPE THE WHOLE SIDE OF THE COACH ON THE GUARDRAIL. *YH
Owner-reported narrative. Look up ODI 8020859 at NHTSA ↗
Owner report 8023485 · 2002-12-02 (December 2, 2002)
THERE IS A PROBLEM WITH THE DRIVER SIDE SEAT AND THE SEAT BELT IS NOT ATTACHED PROPERLY. *JG TS
Owner-reported narrative. 6,000 miles reported. Look up ODI 8023485 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V260000 · Fuel System, Other:Storage:Tank Assembly:Mounting
Reported: 2001-08-15 (August 15, 2001)
VEHICLE DESCRIPTION: MOTOR HOMES (MODELS WKP36L, WKP36LD, AND IKP36LD). FOUR NUTS MAY HAVE LOOSENED FROM THE FOUR BOLTS THAT CONNECT THE LIQUID PROPANE (LP) TANK TO THE MOTOR HOME. IF THE ATTACHMENT HARDWARE IS LOOSENED, THE ROAD VIBRATION COULD PRODUCE UNDUE STRESS ON THE WELD JOINTS OF THE BRACKETS AND THEY COULD BREAK.
Consequence: IF THIS HAPPENS, THE TANK COULD FALL OFF, RESULTING IN A ROAD HAZARD OR A FIRE.
Remedy: DEALERS WILL INSPECT THE LP TANK ATTACHMENT AND RE-TIGHTENED THE FASTENERS IN ADDITION TO ADDING LOCK NUTS. OWNER NOTIFICATION BEGAN AUGUST 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WINNEBAGO AT 1-641-585-6939.
NHTSA campaign record ↗09V300000 · Equipment
Reported: 2009-07-29 (July 29, 2009)
WINNEBAGO IS RECALLING 1,547 MODEL YEAR 2001-2003 RECREATIONAL VEHICLES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.
NHTSA campaign record ↗10V525000 · Equipment
Reported: 2010-10-26 (October 26, 2010)
WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
NHTSA campaign record ↗