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U.S. public vehicle records

1997 Western Star HERITAGE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 1997 model year. Data snapshot: . 0 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

Component breakdown data
CategoryCount

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

Complaints over time data
CategoryCount

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

97V151000 · Service Brakes, Air:Supply:Low Pressure Warning:Switch

Reported: 1997-09-14 (September 14, 1997)

VEHICLE DESCRIPTION: HEAVY DUTY 6X4 TRUCKS EQUIPPED WITH EITHER HENDRICKSON RT/RS SERIES SUSPENSIONS OR CHALMERS 800 SERIES SUSPENSIONS, WITH A WHEEL BASE GREATER THAN 250 INCHES, AND WESTERN STAR'S AIR '96' AIR BRAKE SYSTEM WITHOUT ANTI-LOCK BRAKES. THESE VEHICLES DO NOT MEET THE AIR BRAKE RELEASE TIME REQUIRED BY FMVSS NO. 121, "AIR BRAKE SYSTEMS."

Consequence: AIR BRAKE RELEASE TIME MAY BE LONGER THAN ANTICIPATED BY THE OPERATOR INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL INSTALL AN IN-LINE QUICK RELEASE VALVE IN EACH OF THE DROP LINES TO THE REAR MOST BRAKE CHAMBERS.

NHTSA campaign record ↗
97V152000 · Trailer Hitches:Fifth Wheel Assembly

Reported: 1997-09-14 (September 14, 1997)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH FONTAINE SL6FM229-8375 FIXED FIFTH WHEELS. THE FIFTH WHEEL MOUNTING PLATE FLANGES IN THE FRONT AND REAR CAN INTERFERE WITH THE NORMAL ARTICULATION OF THE FIFTH WHEEL. THIS INTERFERENCE CAN LEAD TO DAMAGE OF THE FIFTH WHEEL LOCK HANDLE AND/OR THE TOP PLATE.

Consequence: DAMAGE OF THESE COMPONENTS CAN LEAD TO FAILURE OF THE CONNECTION BETWEEN THE TRACTOR AND THE SEMI-TRAILER ALLOWING THE SEMI-TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FIFTH WHEEL MOUNTING PLATES AND REPAIR ANY DAMAGED FIFTH WHEEL COMPONENTS.

NHTSA campaign record ↗