1997 Western Star CONSTELLATION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 1997 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
97V075000 · Steering:Gear Box (Other Than Rack And Pinion)
Reported: 1997-04-25 (April 25, 1997)
VEHICLE DESCRIPTION: CONVENTIONAL TRUCKS AND TRUCK/TRACTORS EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT. INSUFFICIENT CLEARANCE BETWEEN THE TOP OF THE STEERING SHAFT AND THE TOP OF THE OPENING IN THE ADAPTER PLATE CAN CAUSE THE STEERING SHAFT TO CONTACT THE TOP OF THE FIREWALL ADAPTER OPENING WEARING A GROOVE IN THE STEERING SHAFT. IF THE GROOVE IS ALLOWED TO WEAR DEEP ENOUGH, THE SHAFT CAN FAIL.
Consequence: IF THE STEERING SHAFT FAILS, STEERING CONTROL WILL BE LOST INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE FIREWALL ADAPTER PLATE ON THE AFFECTED VEHICLES.
NHTSA campaign record ↗97V151000 · Service Brakes, Air:Supply:Low Pressure Warning:Switch
Reported: 1997-09-14 (September 14, 1997)
VEHICLE DESCRIPTION: HEAVY DUTY 6X4 TRUCKS EQUIPPED WITH EITHER HENDRICKSON RT/RS SERIES SUSPENSIONS OR CHALMERS 800 SERIES SUSPENSIONS, WITH A WHEEL BASE GREATER THAN 250 INCHES, AND WESTERN STAR'S AIR '96' AIR BRAKE SYSTEM WITHOUT ANTI-LOCK BRAKES. THESE VEHICLES DO NOT MEET THE AIR BRAKE RELEASE TIME REQUIRED BY FMVSS NO. 121, "AIR BRAKE SYSTEMS."
Consequence: AIR BRAKE RELEASE TIME MAY BE LONGER THAN ANTICIPATED BY THE OPERATOR INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL INSTALL AN IN-LINE QUICK RELEASE VALVE IN EACH OF THE DROP LINES TO THE REAR MOST BRAKE CHAMBERS.
NHTSA campaign record ↗