2004 Western Star 4900EX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V120000 · Steering:Linkages:Drag:Power Assist System
Reported: 2004-03-08 (March 8, 2004)
ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.
Consequence: THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗04V590000 · Power Train:Driveline
Reported: 2004-12-15 (December 15, 2004)
ON CERTAIN VEHICLES, THERE IS A DEFECT IN THE INTERAXLE DRIVELINE YOKES. THE BOLT HOLES LOCATED ON THE EARWORK OF THE MALE SHAFT YOKES WERE MANUFACTURED WITH AN OVERSIZED MINOR THREAD DIAMETER.
Consequence: THIS CONDITION ALLOWS THE BOLTS USED IN THE HOLES TO BECOME DETACHED WHICH COULD RESULT IN A DRIVELINE SEPARATION. DRIVELINE SEPARATION COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT MALE SHAFT YOKES. THE RECALL BEGAN ON APRIL 4, 2005. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗