2023 Volvo XC40BEV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
30,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes, Hydraulic; Autohold Brake System/Brake Hold:Software is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic; Autohold Brake System/Brake Hold:Software | 1 |
Service Brakes, Hydraulic; Autohold Brake System/Brake Hold:Software: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 1 |
2026: 1
Pattern summary
Service Brakes, Hydraulic; Autohold Brake System/Brake Hold:Software leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11717020 · 2026-02-10 (February 10, 2026)
The contact owns a 2023 Volvo XC40 BEV. The contact stated that after the brake module OTA firmware update, the brakes became inoperable. The OTA update removed the AUTO-HOLD function. While depressing the accelerator pedal, the pedal failed to respond as needed. The "AUTO-HOLD" message was displayed while at a stop sign. While driving up a steep hill and making a turn, the vehicle failed to stop while depressing the brake pedal. The AUTO-HOLD warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and …
Owner-reported narrative. 30,000 miles reported. Look up ODI 11717020 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V392000 · Service Brakes | Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software
Reported: 2025-06-12 (June 12, 2025)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.
Consequence: A loss of brake function increases the risk of a crash.
Remedy: Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.
NHTSA campaign record ↗