1997 Volvo WIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 1997 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 16.7% |
| Steering behavior | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 3 |
| Electrical System:Wiring:Interior/Under Dash | 1 |
| Power Train:Manual Transmission | 1 |
| Structure | 1 |
| Suspension:Front | 1 |
| Visibility:Glass, Side/Rear | 1 |
Suspension: 3; Electrical System:Wiring:Interior/Under Dash: 1; Power Train:Manual Transmission: 1; Structure: 1; Suspension:Front: 1; Visibility:Glass, Side/Rear: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 4 |
| 2003 | 1 |
2001: 1; 2002: 4; 2003: 1
Pattern summary
Suspension leads the component reports. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 565031 · 2001-08-15 (August 15, 2001)
CONSUMER STATES SLEEPER WALL SIDE SEAMS LEAK WATER.(VOLVO TRUCK 64TWIA) *YH
Owner-reported narrative. Look up ODI 565031 at NHTSA ↗
Owner report 565176 · 2003-02-11 (February 11, 2003)
VEHICLE EXPERIENCED PREMATURE STEER TIRE WEAR.*AK *JB
Owner-reported narrative. Look up ODI 565176 at NHTSA ↗
Owner report 565638 · 2002-05-13 (May 13, 2002)
CONSUMER COMPLAINS OF REPLACING HIS 6TH SET OF STEER TIRES. *JG
Owner-reported narrative. Look up ODI 565638 at NHTSA ↗
Owner report 565912 · 2002-05-30 (May 30, 2002)
CONSUMER STATED WHILE DRIVING, THE TRUCK STARTED TO PULL VERY HARD TO THE LEFT AND CONSUMER HAD A VERY DIFFICULT TIME STOPPING THE TRUCK, ONCE THE TRUCK WAS UNDER CONTROL, CONSUMER GOT OUT AND NOTICED THAT THE RIGHT STEER TIRE WAS WORN DOWN TO THE VERY OUTSIDE EDGE TO THE THREAD, ON A SEPARATE OCCASION THE FRONT END OF THE TRUCK WAS VIBRATING SO BAD THAT THE CONSUMER HAD TO PULL OVER, CONSUMER STATED THAT IN FEBUARY 1998 THE REAR SUSPENSION WAS REBUILT.*JB
Owner-reported narrative. Look up ODI 565912 at NHTSA ↗
Owner report 759990 · 2002-03-29 (March 29, 2002)
TRANSMISSION JUMPS OUT OF GEAR UNDER A LOAD ,THIS TRANSMISSION WAS REBUILT NOV 2000 FOR THIS PROBLUM. IT STARTED AGAIN IN NOV.2001. OTHER OWNERS OF THIS TYPE TRANSMISSION TELL ME THEY HAVE THE SAME PROBLUM. THERE IS NOTHING AS DANGEROUS AS A TRUCK GEARING DOWN ON A HILL , AND HAVING THE TRANSMISSION JUMP OUT OF GEAR. THANK YOU FOR YOUR TIME.*AK
Owner-reported narrative. Look up ODI 759990 at NHTSA ↗
Owner report 8007839 · 2002-04-17 (April 17, 2002)
THERE IS CONSTANT SHAKING IN FRONT END OF VEHICLE AND IN STEERING WHEEL, AT ANY SPEED. DEALER HAS REPLACED TIRES AND ALIGNED VEHICLE. DID NOT REMEDY THE PROBLEM. NLM CONSUMER ADDS THAT THE VEHICLE IS STILL SHAKING VIOLENTLY. *TT
Owner-reported narrative. Look up ODI 8007839 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V002002 · Parking Brake
Reported: 2000-02-24 (February 24, 2000)
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH HALDEX MANIFOLD DASH VALVES (MDV) USED IN TRACTOR AND TRAILER PARKING BRAKES. THESE VALVES DO NOT MEET THE REQUIREMENTS OF FMVSS NO. 121, "AIR BRAKE SYSTEMS." A LOSS OF THE ISOLATION OF THE TWO BRAKE SYSTEM CIRCUITS CAN RESULT IN THE LOSS OF SERVICE BRAKES WHEN THERE IS ANOTHER FAILURE OF ONE OF THE TWO BRAKE CIRCUITS.
Consequence: THE LOSS OF SERVICE BRAKES CAN OCCUR, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT VALVES.
NHTSA campaign record ↗02V238000 · Exterior Lighting:Tail Lights:Switch
Reported: 2002-09-09 (September 9, 2002)
CERTAIN HEAVY DUTY CLASS 8 TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TWO TAIL LAMPS, BACK-UP LAMP,AND LICENSE TAG LAMP WERE MOUNTED ON INSUFFICIENTLY RIGID MOUNTS.
Consequence: IT MAY NOT ALLOW THE DRIVER OF A REARWARD APPROACHING VEHICLE TO HAVE FULL VIEW OF THE LAMPS.
Remedy: DEALERS WILL ATTACH THE TWO TAIL LAMPS, BACK-UP LAMP, AND THE LICENSE TAP LAMP ON STIFFER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
NHTSA campaign record ↗97V023000 · Structure:Body
Reported: 1997-02-24 (February 24, 1997)
WARNING LABELS IDENTIFYING THE CLIMBING SEQUENCE AND PROCESS WERE OMITTED.
Consequence: PERSONS NOT USING THE SEQUENCE AND PROCESS DURING CAB ENTRY OR EXIT OR WHEN USING THE OPTIONAL BACK OF CAB ACCESS MAY SLIP AND/OR FALL CAUSING PERSONAL INJURY.
Remedy: VOLVO HEAVY TRUCK WILL BE PROVIDING WARNING LABELS TO BE INSTALLED BY OWNERS ON THEIR TRUCKS.
NHTSA campaign record ↗97V212000 · Suspension:Front:Wheel Bearing
Reported: 1997-11-17 (November 17, 1997)
VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY TRUCKS. THE STEER AXLE WHEEL BEARING JAM NUT LOCK WASHER MAY NOT HAVE BEEN BENT OVER THE JAM NUT AFTER THE WHEEL BEARINGS WERE ADJUSTED.
Consequence: IF THIS CONDITION EXISTS, THE JAM NUT AND WHEEL BEARING ADJUSTING NUT CAN BACK OFF THE SPINDLE ALLOWING THE WHEEL AND THE BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING AXLE WHEEL BEARING JAM NUT LOCK WASHER TO DETERMINE IF IT IS BENT OVER THE JAM NUT, AND IF NOT, REPAIR AS REQUIRED.
NHTSA campaign record ↗98V120001 · Wheels:Rim
Reported: 1998-05-19 (May 19, 1998)
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH AFTERMARKET ALUMINUM DUAL WHEELS, 22.5X8.25, ONE-PIECE, TUBELESS, SUPPLIED BY ACCURIDE/AKW. CERTAIN DESIGN REVISIONS COMBINED WITH PROCESS CONDITIONS CAUSED FATIGUE CRACKS IN THESE WHEELS.
Consequence: THIS CONDITION CAN CAUSE FAILURE OF THESE WHEELS.
Remedy: ACCURIDE/AKW WILL REPLACE THESE WHEELS.
NHTSA campaign record ↗98V255000 · Suspension:Front:Springs:Air Suspension:Lines And Fittings
Reported: 1998-10-14 (October 14, 1998)
VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY TRUCKS. THE AIR SUSPENSION CONTROL VALVE SUPPLY LINE WAS NOT PLUMBED THROUGH AN AIR PRESSURE PROTECTION VALVE. IN THE EVENT OF A FAILURE, THERE WOULD BE LOSS OF AIR PRESSURE IN THE 'B' SYSTEM AIR RESERVOIR THAT SUPPLIES AIR PRESSURE FOR THE FRONT STEER AXLE BRAKES.
Consequence: THIS CONDITION WOULD RESULT IN INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL THE NECESSARY AIR PRESSURE PROTECTION VALVE.
NHTSA campaign record ↗