2002 Volvo VHD: complaints, problems and recalls

Reported: 2002-06-13 (June 13, 2002)

ON CERTAIN HEAVY DUTY CLASS 8 AXLE BACK VEHICLES, THE TELESCOPING STEERING SHAFT IN SOME DRIVING SITUATIONS COULD BOTTOM OUT AND SIDE LOAD THE STEERING GEAR INPUT SHAFT WHENEVER THE ADJUSTABLE STEERING COLUMN IS ADJUSTED TO THE LOWER POSITION.

Consequence: OVER TIME, THIS CONDITION COULD DAMAGE THE STEERING GEAR INPUT SHAFT RESULTING IN LOSS OF VEHICLE CONTROL AND A VEHICLE CRASH.

Remedy: DEALERS WILL INSTALL A RE-DESIGNED STEERING SHAFT, WHICH WILL NOT BOTTOM OUT DURING VEHICLE OPERATION REGARDLESS OF WHERE THE ADJUSTABLE STEERING COLUMN IS POSITIONED. OWNER NOTIFICATION BEGAN JUNE 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2002-11-25 (November 25, 2002)

ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS WITH VOLVO B-RIDE REAR SUSPENSION, THE FORWARD AND/OR REAR DRIVE AXLE UPPER AXLE SEAT COULD BREAK ALLOWING THE AFFECTED AXLE TO SHIFT OUT OF ALIGNMENT.

Consequence: THIS CONDITION COULD RESULT IN LOSS OF AXLE STABILITY, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE UPPER AXLE SEAT ON BOTH REAR DRIVE AXLES. OWNER NOTIFICATION BEGAN JANUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2003-03-20 (March 20, 2003)

CERTAIN HEAVY DUTY CLASS 8 TRUCKS EQUIPPED WITH AN OPTIONAL TWO-MAN PASSENGER BENCH SEAT FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." ON THE TWO-MAN PASSENGER BENCH SEAT INBOARD (CENTER) POSITION, SEAT BELT D-RING MOUNTING BRACKET WELDNUT, THE WELD IS NOT SUFFICIENT TO MEET THE SEAT BELT PULL REQUIREMENTS .

Consequence: THESE TRUCKS DO NOT COMPLY WITH THE REQUIREMENTS.

Remedy: DEALERS WILL REPLACE THE SEAT BELT D-RING MOUNTING BRACKET. OWNER NOTIFICATION BEGAN ON APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2003-05-30 (May 30, 2003)

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.

Consequence: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.

Remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JOST INTERNATIONAL AT 616-846-7700 OR BY EMAIL TO RECALL@JOSTINTERNATIONAL.COM OR VOLVO TRUCK AT 800-528-6586.

Reported: 2004-02-13 (February 13, 2004)

ON CERTAIN HEAVY-DUTY CLASS 8 TRUCKS, THE ASSEMBLED ENGINE PRE-HEATER JUMPER WIRING HARNESS WAS INCORRECTLY ASSEMBLED.

Consequence: THE ENGINE PRE-HEATER COULD OVERHEAT RESULTING IN DAMAGE TO THE PRE-HEATER AND OTHER ENGINE HEAT SENSITIVE COMPONENTS NEAR THE PRE-HEATER AND THE ABILITY TO RE-START THE ENGINE COULD BE COMPROMISED, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPAIR THE AFFECTED CIRCUITS IN THE JUMPER WIRING HARNESS CONNECTOR. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2004-09-17 (September 17, 2004)

ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.

Consequence: IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2006-06-14 (June 14, 2006)

ON CERTAIN TRUCKS, THE WHEEL SPACER MAY BECOME DISTORTED FROM HEAT WHICH POTENTIALLY COULD LEAD TO A LOSS OF CLAMP THAT MAY RESULT IN LOOSE WHEEL NUTS.

Consequence: IF THE WHEEL NUTS LOOSEN FOR ANY REASON, DAMAGE TO THE WHEEL STUDS AND WHEEL MAY OCCUR, AND MAY LEAD TO A COMPLETE SEPARATION OF THE WHEELS FROM THE TRUCK WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE WHEEL SPACERS AND THE WHEEL EQUIPMENT (WHEELS,STUDS, AND HUB) WILL BE INSPECTED FOR DAMAGE AND REPLACED IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2009-05-21 (May 21, 2009)

VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.

Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.

Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Reported: 2012-10-18 (October 18, 2012)

Volvo is recalling certain model year 2002-2013 VHD and VN trucks, manufactured from August 4, 2000, through June 22, 2012, and equipped with bench passenger seats. The seat belt d-ring weld may not be sufficient enough to meet the seat belt pull test. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."

Consequence: In the event of a crash, an insufficient seat belt weld may prevent the seat belt from properly restraining the occupant. This increases the risk of injury to the seat occupant.

Remedy: Volvo Trucks of America will notify owners, and dealers will replace the suspected d-ring, free of change. The safety recall began on May 10, 2013. Owners may contact Volvo at 1-336-393-2000.