2020 Volvo V60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
3 distinct recall campaigns
1,650 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 50.0% |
| Steering behavior | 2 | 25.0% |
| Transmission and shifting | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
| Fuel system concerns | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Service Brakes | 3 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel/Propulsion System | 1 |
| Seat Belts | 1 |
| Steering | 1 |
| Unknown Or Other | 1 |
Electrical System: 3; Service Brakes: 3; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Seat Belts: 1; Steering: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2025 | 1 |
| 2026 | 2 |
2020: 3; 2021: 1; 2022: 1; 2025: 1; 2026: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11341217 · 2020-07-23 (July 23, 2020)
THE NEW VOLVO SUPPOSE TO COME WITH A SAFETY BELT WARNING FOR BOTH DRIVER AND PASSENGER BUT IN ONE SCENARIO IT'S NOT. IN THE EVENT THAT THE DRIVER IS SEATED AND IT'S BELT IS FASTEN ONCE THE PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIRBAG ALERTS TEH DRIVER THAT THE PASSENGER ARMED THE BAG BUT DOES NOT ALERT THE DRIVER THAT THE BELT IS NOT FASTENED. IN OTHER WORDS, I CAME TO PICK MY DOUGHTIER UP FROM SCHOOL LISTENIG TO THE RADIO, SHE WAS ON TEH PHONE, SET IN AND WE DROVE OFF, ONLY WHEN WE GOT HOME WE REALIZED SHE DIDN'T HAVE THE BELT ON.. NO…
Owner-reported narrative. Look up ODI 11341217 at NHTSA ↗
Owner report 11365996 · 2020-10-23 (October 23, 2020)
TL* THE CONTACT OWNS A 2020 VOLVO V60. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE VEHICLE STARTED INDEPENDENTLY BRAKING WITH THE CITY SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. VOLVO CARS ESCONDIDO (1938 AUTO PARK WAY, ESCONDIDO, CA 92029) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE DIAGNOSIS WA…
Owner-reported narrative. 500 miles reported. Look up ODI 11365996 at NHTSA ↗
Owner report 11384140 · 2020-12-18 (December 18, 2020)
WHEN TEMPERATURES ARE BELOW 60 DEGREES I RECEIVE A "BRAKE LIGHT MALFUNCTION" NOTICE AND WHEN LOOKING AT THE BRAKE LIGHTS THE 3RD CHSML SEEMS TO BE DIMMER THEN NORMAL. ONLY HAPPENS AT LOWER TEMPERATURES. THIS HAPPENS WHEN FIRST STARTED.
Owner-reported narrative. 2,800 miles reported. Look up ODI 11384140 at NHTSA ↗
Owner report 11435219 · 2021-10-02 (October 2, 2021)
The brake rotors exceed the manufacturers run out specifications and tolerances. This has been happening vehicles as early as 2018 model year. In my specific case I bought the car with 3600 miles on it as a certified vehicle from a Volvo dealership. On my drive home I could feel the braking pulsation in the steering wheel. The dealership measured the run out and it exceeded the manufacturers specification on all four corners. I then joined a Facebook Volvo owners group and found out there are several members that have had their rotors replaced…
Owner-reported narrative. Look up ODI 11435219 at NHTSA ↗
Owner report 11495219 · 2022-11-28 (November 28, 2022)
THE MAIN DRIVER INFORMATION DISPLAY WENT BLANK WHILE OPERATING THE VEHICLE. IMPORTANT OPERATING INFORMATION SUCH VEHICLE SPEED, TURN SIGNAL INDICATORS, FUEL REMAINING ETC., WAS NOT AVAILABLE TO THE DRIVER. THE CENTER DISPLAY FOR THE NAVIGATION SYSTEM HAS ALSO GONE BLANK TWICE WHILE OPERATING THE VEHICLE SINCE I PURCHASED THE VEHICLE. ADDITIONALLY, THE TAILGATE WILL OPEN ALL THE WAY AND A SPLIT-SECOND LATER WILL DROP ABOUT 15 INCHES. BOTH MY WIFE AND HAVE BEEN HIT IN THE BACK OF THE HEAD BY THE TAILGATE BECAUSE OF THIS.
Owner-reported narrative. Look up ODI 11495219 at NHTSA ↗
Owner report 11659857 · 2025-05-08 (May 8, 2025)
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it)…
Owner-reported narrative. Look up ODI 11659857 at NHTSA ↗
Owner report 11725586 · 2026-03-19 (March 19, 2026)
I am reporting an ongoing and worsening defect condition involving a Volvo vehicle that has displayed repeated power steering / steering failure warnings and is now also showing additional symptoms consistent with a possible turbo / emissions-related failure. The steering-related warnings have remained active and unresolved over an extended period. The vehicle has displayed dashboard warnings for “Power steering” and “Power steering failure,” and the condition has not been reliably corrected despite prior service involvement and an ongoing rep…
Owner-reported narrative. Look up ODI 11725586 at NHTSA ↗
Owner report 11742505 · 2026-06-06 (June 6, 2026)
I took my car in for the 90,000 mile general service at the Volvo dealership. While rotating my tires the tech providing the service noted that the front left suspension fork was broken. The tech and Volvo were unable to provide an explanation for how the damage could have occurred. There was no other notable damage. The tire pressure light was on but that is baseline for my car (the tire pressure gauge is sensitive and usually turns on as soon as I adjust the tire pressure). I provided a picture of the suspension fork to a friend who works in …
Owner-reported narrative. Look up ODI 11742505 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V144000 · Forward Collision Avoidance: Automatic Emergency Braking | Forward Collision Avoidance:Software:Pedestrian/Cyclist/Object/Obstacle/ Recognition
Reported: 2020-03-12 (March 12, 2020)
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign record ↗21V414000 · Electrical System:Wiring:Fuses And Circuit Breakers | Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2021-06-02 (June 2, 2021)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
NHTSA campaign record ↗25V179000 · Electrical System:Propulsion System:Traction Battery | Electrical System:Software
Reported: 2025-03-24 (March 24, 2025)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
NHTSA campaign record ↗