2017 Volvo V60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 66.7% |
| Transmission and shifting | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 2 |
| Seats | 1 |
Unknown Or Other: 2; Seats: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2021: 1; 2022: 1; 2023: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11416797 · 2021-05-16 (May 16, 2021)
THE FRONT SEATS ROCK/WOBBLE BEYOND AN ACCEPTABLE LEVEL AND PRESENT A SAFETY ISSUE. IT'S VERY SUBTLE BUT ONCE YOU NOTICE YOU CAN'T NOT NOTICE. IT HAPPENS ALL THE TIME AT VERY LOW SPEED WHEN BRAKING (I.E. PULLING OUT OF MY GARAGE AND SWITCHING FROM REVERSE TO DRIVE) OR EVEN IN SUCH SIMPLE SITUATIONS AS GETTING INTO THE CAR. IT'S THE BACK OF THE SEAT THAT WOBBLES, BUT THE BOTTOM. I TOOK MY CAR INTO MY LOCAL MECHANIC AND HE SAID THAT THE ONLY FIX IS TO REPLACE THE ENTIRE SEAT AS IT'S CAUSED BY A POORLY-DESIGNED PIVOT THAT IS PART OF THE SEAT ASSEMB…
Owner-reported narrative. Look up ODI 11416797 at NHTSA ↗
Owner report 11448484 · 2022-01-22 (January 22, 2022)
I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my f…
Owner-reported narrative. Look up ODI 11448484 at NHTSA ↗
Owner report 11513114 · 2023-03-21 (March 21, 2023)
The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as some suspect. The glass shattered on its own. There have been no issues with the sunroof and opening/closing/tilt functions operated as normal. The vehicle will be inspected and repaired at a dealer.
Owner-reported narrative. Look up ODI 11513114 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V798000 · Seat Belts:Front:Buckle Assembly
Reported: 2016-11-02 (November 2, 2016)
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
NHTSA campaign record ↗16V918000 · Air Bags
Reported: 2016-12-21 (December 21, 2016)
Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.
NHTSA campaign record ↗17V127000 · Air Bags
Reported: 2017-03-01 (March 1, 2017)
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
NHTSA campaign record ↗18V800000 · Electrical System:Software
Reported: 2018-11-13 (November 13, 2018)
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign record ↗19V849000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2019-11-26 (November 26, 2019)
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
NHTSA campaign record ↗20V378000 · Seat Belts:Front
Reported: 2020-06-30 (June 30, 2020)
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign record ↗