2002 Volvo S60: complaints, problems and recalls

2002 VOLVO S60 SUDDENLY STOPPED ON A BUSY TWO-LANE HIGHWAY/COMPLETE ELECTRICAL POWER SYSTEM FAILURE/UNABLE TO RE-START CAR/CAR TOWED TO DEALER/DEALER ABLE TO RESTART CAR AFTER CAR SAT UNTOUCHED ON LOT FOR SEVERAL DAYS/TWO DIFFERENT VOLVO DEALERSHIPS LOOKED AT CAR AND WERE UNABLE TO EXPLAIN WHY FAILURE OCCURRED/(CAR ALSO HAD TO HAVE BRAKE SENSOR PAD REPLACED BECAUSE OF INTERMITANT CRUISE CONTROL FAILURE AND SHIFTING COLUMN LOCK UP; STILL EXPERIENCE POOR AM RADIO RECEPTION WHILE RECHARGING CELL PHONE)

Owner-reported narrative. 12,800 miles reported. Look up ODI 10005726 at NHTSA ↗

BULB POSITION FAILURE ERROR MESSAGE. I HAVE BROUGHT IN THE VEHICLE FOR SERVICE OF THIS PROBLEM AND WAS TOLD THAT NO BULBS WERE OUT AND THAT THEY CHECKED ALL OF THE CONNECTIONS AND EVERYTHING SEEMED FINE. TWO WEEKS LATER THE SAME ERROR MESSAGE IS DISPLAYING AGAIN. SEEMS MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND VOLVO SEEMS TO BE JUST BRUSHING OFF THE ISSUE INSTEAD OF TRYING TO CORREC IT. EITHER THERE IS AN ELECRICAL PROBLEM OR A WIRING HARNESS PROBLEM.

Owner-reported narrative. 11,000 miles reported. Look up ODI 10005730 at NHTSA ↗

I PURCHASED MY NEW 2002 S60 AWD VEHICLE ON NOVEMBER 17, 2002 WITH 76 MILES ON IT AT BOSTON VOLVO VILLAGE IN BOSTON MA. SOON AFTER, I STARTED TO NOTICE VIBRATIONS AND HEAR NOISES, WHICH APPEARED TO BE COMING FROM UNDERNEATH THE GAS PETAL. I SCHEDULED MY FIRST OIL CHANGE FOR WEDNESDAY JANUARY 29TH WITH 3178 MILES ON IT. WHILE MY OIL CHANGE WAS BEING DONE, I ALSO WANTED THESE PROBLEMS INVESTIGATED AND FIXED. ON WEDNESDAY AFTERNOON, I RECEIVED A MESSAGE THAT MY CAR WAS READY TO BE PICKED UP. WHEN MY HUSBAND AND I DROVE DOWN TO BOSTON TO PICK UP …

Owner-reported narrative. 76 miles reported. Look up ODI 10007856 at NHTSA ↗

VOLVO S60, 17 INCHE LOW PROFILE PIRELLI RADIAL TIRES

Owner-reported narrative. 4,800 miles reported. Look up ODI 10008038 at NHTSA ↗

FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE, THE CONSUMER WAS TOLD THE ODOR WAS THOUGHT TO BE A COSMOLENE LIKE SUBSTANCE, THAT WOULD EVENTUALLY SUBSIDE, HOWEVER THE PROBLEM WAS STILL THERE. *AK *JB

Owner-reported narrative. Look up ODI 10012379 at NHTSA ↗

THE LEFT FRONT TIRE BLEW OUT. *JB

Owner-reported narrative. Look up ODI 10015800 at NHTSA ↗

THE DRIVER'S SIDE SEAT BELT LOST TENSION WHILE DRIVING AND COMPLETELY UNROLLED AND WAS NO LONGER FUNCTIONAL. I CONTACTED MY NEAREST DEALER WHICH IS 30 MILES AWAY AND THEY ADVISED THAT THEY DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE AND TO CONTACT VOLVO ON CALL. I DID THIS AND WAS TOLD THAT BECAUSE THE VEHICLE WAS STILL DRIVEABLE IT WOULD NOT BE TOWED. VOLVO CUSTOMER SERVICE ADVISED THE SAME. I FOLLOWED UP WITH AN EMAIL TO VOLVO CUSTOMER SERVICE AND TO DATE I HAVE NOT RECEIVED ANY RESPONSE DESPITE RECEIPT OF CONFIRMATION OF MY E-MAILS. ON 7-10-…

Owner-reported narrative. 19,620 miles reported. Look up ODI 10025888 at NHTSA ↗

CONSUMER NOTICED BUBBLES IN THE TIRES SIDEWALL. TOOK VEHICLE TO DEALER, AND THE DEALER STATED THAT SIDEWALLS ARE FAILING. *AK

Owner-reported narrative. 8,400 miles reported. Look up ODI 10030135 at NHTSA ↗

Reported: 2003-08-01 (August 1, 2003)

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.

Reported: 2003-08-21 (August 21, 2003)

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.

Reported: 2006-11-15 (November 15, 2006)

ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.

Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.

Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2007-04-05 (April 5, 2007)

ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2009-12-18 (December 18, 2009)

VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.

Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2010-11-08 (November 8, 2010)

VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.

Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.

Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.

Reported: 2020-11-04 (November 4, 2020)

Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.

Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.

Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.

Reported: 2021-09-30 (September 30, 2021)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.