2009 Volkswagen TOUAREG: complaints, problems and recalls

SUBJECT VEHICLE IS A 2009 VOLKSWAGEN TOUAREG 2 EQUIPPED WITH 3.6L GASOLINE ENGINE, AUTOMATIC TRANSMISSION AND ALL-WHEEL DRIVE. USA VERSION. HYDRAULIC POWER STEERING SYSTEM EMITS ABNORMAL GROWLING AND GROANING NOISES WHEN AMBIENT OUTSIDE AIR TEMPERATURES CLIMB ABOVE 85F. STEERING INPUT RESISTANCE INCREASES SUBSTANTIALLY BEYOND NORMAL WHEN POWER STEERING SYSTEM IS EMITTING THE SUBJECT NOISES. ABNORMAL VIBRATION IS TRANSMITTED TO THE STEERING WHEEL IN INTERIOR OF VEHICLE WHEN THE POWER STEERING SYSTEM IS EMITTING THE ABNORMAL NOISES. FI…

Owner-reported narrative. 10,365 miles reported. Look up ODI 10418316 at NHTSA ↗

DRIVING FROM COLUMBIA, SC TO CHARLESTON, SC AND REFUELED IN SUMMERVILLE. 20 MILES LATER ON THE HIGHWAY @40MPH, ENGINE STARTED HIGH PITCHED HUMMING NOISE THEN LOST POWER (WENT INTO LIMP MODE) WHEN ACCELERATOR PUSHED. GOT IMMEDIATE NOTIFICATION "ENGINE FAILURE, SERVICE NOW" AND FORTUNATELY ABLE TO PULL SAFELY INTO PARKING LOT. VW REPORTS LOTS OF DEBRIS IN FUEL AND CLOGGED FILTER, BLAMING CONTAMINATED FUEL. HAVE TO REPLACE ENTIRE FUEL SYSTEM, WONDERING IF THIS IS PROBLEM IS ACTUALLY THE HIGH PRESSURE FUEL PUMP SINCE VEHICLE IS 2009 CLEAN DIE…

Owner-reported narrative. 54,400 miles reported. Look up ODI 10436144 at NHTSA ↗

WHILE DRIVING DOWN THE ROAD FROM MY HOME, I WAS COMING UP TO A STOP SIGN FOR A HIGH SPEED ROAD. WHILE SLOWING DOWN THE VEHICLE COMPLETELY DIED AND I HAD LOSS OF ALL POWER. BRAKES WERE EXTREMELY HARD TO PRESS AND STOP THE VEHICLE AS WELL AS STEERING (LOSS OF POWER BRAKES AND POWER STEERING). THE CAR ROLLED PASSED THE STOP SIGN AND HALF WAY INTO THE INTERSECTION AS I FIRMLY PRESSED THE BRAKE PEDAL DOWN. I ATTEMPTED TO START IT AGAIN BUT IT ONLY CRANKED AND WOULD NOT START. THE INTERSECTION IS ON THE OTHER SIDE OF A HILL MAKING IT DIFFICU…

Owner-reported narrative. 65,000 miles reported. Look up ODI 10525496 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TOUAREG. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE EPS LIGHT ILLUMINATED, AND SPEED DECREASED TO 20 MPH. THE VEHICLE REGAINED ACCELERATION AFTER THE EPS LIGHT SHUT OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 31,500.

Owner-reported narrative. 31,500 miles reported. Look up ODI 10587260 at NHTSA ↗

MY VEHICLE'S ENGINE STUMBLED (MIS-FIRED), THEN THE ENGINE LINE CAME ON AND AS I COASTED TO THE SIDE OF THE ROAD THE ENGINE SHUT OFF. THE VEHICLE WOULD TURN OVER BUT NOT START. I THEN HAD IT TOWED TO THE DEALER. THE DEALER TOLD ME THAT THE ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. I UNDERSTAND THAT THERE IS AN EXISTING NTHSA ISSUE OPEN ON VOLKSWAGEN DIESELS. MY VEHICLE IS A 2009 VOLKSWAGEN TOUAREG TDI (TURBO DIESEL INJECTION). *TR

Owner-reported narrative. 88,000 miles reported. Look up ODI 10637298 at NHTSA ↗

AS I WAS DRIVING, THE VEHICLE SUDDENLY FLASHED A SYSTEM MALFUNCTION ON THE DASH AND STATED SERVICE NEEDED TO BE PERFORMED IMMEDIATELY. AS I WAS PULLING OVER TO SIDE, THE VEHICLE INSTANTLY STALLED OUT AND TURNED OFF. MY STEERING WAS COMPROMISED AND I HAD NO ABILITY TO TURN THE VEHICLE BACK ON OR MOVE THE SHIFTER INTO NEUTRAL TO GET OUT OF TRAFFIC. I TOWED THE VEHICLE TO THE DEALER WHO AFTER INSPECTION DID NOT IMMEDIATELY KNOW THE REASON. THEY REACHED OUT TO VW OF AMERICA WHO CONFIRMED WITH THEM AN ENTIRE FUEL SYSTEM REPLACEMENT WAS IN ORDER AS A…

Owner-reported narrative. 70,000 miles reported. Look up ODI 10660935 at NHTSA ↗

MY 2009 VW TOUAREG TDI EXPERIENCED A FAILURE OF THE REDUCTANT PUMP FOR THE DIESEL EMISSION FLUID SYSTEM (DEF.) RESEARCHING FAILURE RATES OF THIS SYSTEM HAS SHOWN A VERY HIGH FAILURES OF THIS SYSTEM IN THE VW TOUAREG AND PASSAT CLEAN DIESEL APPLICATION FOR MODEL YEAR 2009 AND NEWER. PROPOSED SOLUTION TO REDUCE CRYSTALLIZATION AND CLOGGING OF SYSTEM HAS RESULTED IN 3 SERVICE REVISIONS, WITH THE MOST RECENT CALLING FOR REMOVAL AND REPLACEMENT OF THE ENTIRE SYSTEM (TANK, PUMP, LINE AND INJECTOR) AT A COST OF $1,5000. VW WILL NOT COVER ANY COSTS …

Owner-reported narrative. 81,000 miles reported. Look up ODI 10668236 at NHTSA ↗

ON APRIL 11, 2015, I WAS RETURNING FROM A DAY AT THE MALL WITH MY MOTHER AND CHILDREN IN THE CAR. I ENTERED A 35 MILE PER HOUR ZONE AND REDUCED MY SPEED ACCORDINGLY. MY CAR STARTED MAKING A LOUD RUMBLING SOUND THAT WAS COMING FROM UNDER THE CAR. WE FIRST THOUGHT A TIRE HAD BLOWN OUT. WE PULLED OVER, GOT OUT AND CHECKED THE CAR AND ALL OF THE TIRES WERE FINE. WE PULLED BACK ON TO THE ROAD AND DIDN'T HEAR THE SOUND AGAIN UNTIL MY SPEED REACHED 25 MILES PER HOUR, THEN THE LOUD RUMBLING STARTED AGAIN. I WAS ALMOST AT MY MOM'S HOUSE SO WE MADE IT T…

Owner-reported narrative. 87,766 miles reported. Look up ODI 10705978 at NHTSA ↗

Reported: 2009-07-02 (July 2, 2009)

VOLKSWAGEN IS RECALLING 14,416 MY 2007-2009 TOUAREG VEHICLES. THE FASTENING STRUTS ON THE ROOF EDGE SPOILER CAN CRACK, CAUSING THE SPOILER TO BECOME LOOSE AND POSSIBLY DETACH FROM THE VEHICLE WITHOUT WARNING, EVEN THOUGH INITIALLY THE SPOILER MAY FEEL SECURE.

Consequence: IF THIS HAPPENS, THE SPOILER COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A CRASH.

Remedy: DEALERS WILL INSTALL REINFORCEMENT WEDGES TO THE ROOF EDGE SPOILER FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2009. OWNER MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Reported: 2017-03-08 (March 8, 2017)

Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free of charge. The recall began August 3, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 20Z4.