2024 Volkswagen TIGUAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
65 owner complaints analyzed
2 distinct recall campaigns
13,500 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 21 of 65 complaints (32.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 8 | 12.3% |
| Transmission and shifting | 6 | 9.2% |
| Braking behavior | 4 | 6.2% |
| Steering behavior | 2 | 3.1% |
| Engine operation | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 21 |
| Engine | 17 |
| Unknown Or Other | 17 |
| Visibility/Wiper | 7 |
| Power Train | 5 |
| Lane Departure: Assist | 4 |
| Back Over Prevention | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 3 |
Electrical System: 21; Engine: 17; Unknown Or Other: 17; Visibility/Wiper: 7; Power Train: 5; Lane Departure: Assist: 4; Back Over Prevention: 3; Forward Collision Avoidance: Adaptive Cruise Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 62 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 7 |
| 2025 | 26 |
| 2026 | 32 |
2024: 7; 2025: 26; 2026: 32
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 8 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11581430 · 2024-04-05 (April 5, 2024)
The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic w…
Owner-reported narrative. Look up ODI 11581430 at NHTSA ↗
Owner report 11598304 · 2024-07-02 (July 2, 2024)
Glass is broken
Owner-reported narrative. Look up ODI 11598304 at NHTSA ↗
Owner report 11603682 · 2024-07-22 (July 22, 2024)
Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as well.
Owner-reported narrative. Look up ODI 11603682 at NHTSA ↗
Owner report 11608199 · 2024-08-13 (August 13, 2024)
An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.
Owner-reported narrative. Look up ODI 11608199 at NHTSA ↗
Owner report 11621640 · 2024-10-23 (October 23, 2024)
Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely hot. This is very much a safety issue!
Owner-reported narrative. Look up ODI 11621640 at NHTSA ↗
Owner report 11622101 · 2024-10-26 (October 26, 2024)
When you need the navigation the screen will go black or keep buffering. Radio will not stay connected to my phone. Phone calls are very slow.
Owner-reported narrative. Look up ODI 11622101 at NHTSA ↗
Owner report 11633327 · 2024-12-31 (December 31, 2024)
Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.
Owner-reported narrative. Look up ODI 11633327 at NHTSA ↗
Owner report 11635475 · 2025-01-11 (January 11, 2025)
The rear passenger door won’t latch when it is cold out. The dealership replaced the lock, but it is still happening. I have been stranded multiple times because my door is stuck open.
Owner-reported narrative. Look up ODI 11635475 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V082000 · Back Over Prevention:Software
Reported: 2025-02-12 (February 12, 2025)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
NHTSA campaign record ↗26V321000 · Back Over Prevention:Software
Reported: 2026-05-20 (May 20, 2026)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.
NHTSA campaign record ↗