2021 Volkswagen TIGUAN: complaints, problems and recalls

ON 12MAR2021 WE TOOK POSSESSION OF OUR 2021 TIGUAN R-LINE IN WHICH WE PURCHASED NEW FROM VW CHATHAM ONTARIO CANADA. ON 13 MARCH 2021 WE WERE DRIVING HOME AROUND 8PM ON HIGHWAY 21 AT A SPEED OF 85 KILOMETRES TOWARDS THAMESVILLE, ONTARIO, TEMPERATURE WAS 2 DEG CELSIUS, WINDOWS WERE ROLLED UP SUNROOF CLOSED AND SUNROOF SCREEN WAS COMPLETELY OPEN WHEN ALL OF A SUDDEN A LOUD BANG EAR RINGING HAPPENED AND THE DRIVER MY FIANC AND I WERE COVERED IN SMALL PIECES OF GLASS. WE IMMEDIATELY PULLOVER AND LOOKS UP AND FOUND THAT THE FRONT PANORAMIC SECTION …

Owner-reported narrative. 189 miles reported. Look up ODI 11402846 at NHTSA ↗

When the vehicle is started remotely and cruise control was not turned off before turning off the vehicle, the ACC system shows an error and fails to engage when the driver tries to set cruise control. If one relies on ACC often but does not often use remote start, this situation can lead to improper driver expectations and rear-end collisions as the car doesn’t brake when the driver expects it to. This is a well-known issue at VW dealerships and widely reported by owners on VW forums. Mostly it’s just an annoyance, but today I experienced it …

Owner-reported narrative. Look up ODI 11419788 at NHTSA ↗

After owning this vehicle for about a month (and 50 of MY miles, 526 total), this new vehicle was taken to the local dealer for a rattle/vibration coming from an area behind the left ear of the driver. The vehicle has now been at the dealer for over a week and is not expected to be returned for at least another 5-7 days. After doing some research I have found that this issue has existed on VW Tiguan's since at least 2018. https://www.vwvortex.com/threads/2018-tiguan-issues-purchased-on-9-16-b-pillar.8903433/ Some have stated this is a safety…

Owner-reported narrative. Look up ODI 11425853 at NHTSA ↗

The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken

Owner-reported narrative. Look up ODI 11427775 at NHTSA ↗

my Adjusting distance / gap configuration is set to "far" but it so far it happened twice while @70 mph speed and the car ahead of me start slowing down and my car was supposed to start adapting, instead it start accelerating which isn't the norm. if i wasn't paying attention i could have rear ended the car in front of me on high speed causing death or major injuries to everyone around me.

Owner-reported narrative. Look up ODI 11429251 at NHTSA ↗

When using remote start function the following safety function are not operative, not working as advertised by VW, Adaptive Cruise Control, Cruise Control, Automatic/Emergency Braking, Rear Cross Traffic Warning and Forward Collision Warning. I have been trying to get my local VW dealer, VW of Corpus Christi to repair the issue and the are telling me that it is a "known issue and that VW is working on a fix. This has been the case for over two months now. My concern is that VW is selling vehicles that have a potentially dangerous safety issu…

Owner-reported narrative. Look up ODI 11429649 at NHTSA ↗

The adaptive cruise control will be working perfectly fine and then it will just stop working. I can be using it all day and then all of a sudden I get in the car and I get up to speed and I go to press the adaptive cruise control button to set it and it starts off trying to set the speed and then all the sudden I get an error saying that it can’t set the speed. However, none of the buttons to try to set it back on track will not do anything you just keep getting the same error code with the little red light on the dashboard with the car in a l…

Owner-reported narrative. Look up ODI 11437083 at NHTSA ↗

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

Owner-reported narrative. Look up ODI 11442588 at NHTSA ↗

Reported: 2020-11-18 (November 18, 2020)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Reported: 2021-02-01 (February 1, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Consequence: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Reported: 2022-03-23 (March 23, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.

Consequence: A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42L8.

Reported: 2022-04-06 (April 6, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

Reported: 2022-07-20 (July 20, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.