2021 Volkswagen ID.4: complaints, problems and recalls

The infotainment panel sporadically shuts off. This has happened four times in the two months I’ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible.

Owner-reported narrative. Look up ODI 11417866 at NHTSA ↗

While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.

Owner-reported narrative. Look up ODI 11427140 at NHTSA ↗

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear window defrost grid How was your safety or the safety of others put at risk? Potential electrical fire Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Galpin VW and Santa Monica Vw dealers and the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes the vehicle has been inspected by Galpin VW Were there any warning …

Owner-reported narrative. Look up ODI 11427200 at NHTSA ↗

Multiple times while driving the car props an error where the speed become unavailable while driving.

Owner-reported narrative. Look up ODI 11427863 at NHTSA ↗

I was driving the car when a loud high pitched sound started coming from the vehicle. I am not a doctor, but the noise was probably loud enough to cause damage to human ears. Today, I picked up the car and was told "Contacted VW Techline. They been made aware of several other similar cases and engineering in Germany is looking into it. No resolution available at this time. Told to call VW Customer Care. I have been on hold for over 45 minutes. Called executive office and was transferred to Voice Mail.

Owner-reported narrative. Look up ODI 11428849 at NHTSA ↗

The vehicle went into complete shutdown, it was unable to be placed into Drive or Reverse and vehicle was completely immobile. Various warnings appeared on the instrument cluster. After letting the vehicle sit it was returned to the dealer, where they experienced the same issues, but eventually replaced various electrical components and re-booted/re-programmed the systems. Approximately 11 days after receiving the vehicle back from repair the same thing occurred, additionally the automatic hold feature, to prevent rolling in neutral, failed and…

Owner-reported narrative. Look up ODI 11431062 at NHTSA ↗

I will not stop!

Owner-reported narrative. Look up ODI 11431877 at NHTSA ↗

It will not stop, can not stop!

Owner-reported narrative. Look up ODI 11431878 at NHTSA ↗

Reported: 2021-06-02 (June 2, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Reported: 2021-08-05 (August 5, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Reported: 2021-08-04 (August 4, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Reported: 2021-11-03 (November 3, 2021)

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Consequence: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Reported: 2022-03-16 (March 16, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Consequence: An unreliable battery connection may cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

Reported: 2022-11-02 (November 2, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

Reported: 2023-02-01 (February 1, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Reported: 2023-05-03 (May 3, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Reported: 2024-05-15 (May 15, 2024)

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Reported: 2024-09-04 (September 4, 2024)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Reported: 2025-02-27 (February 27, 2025)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.