2014 Volkswagen GOLF: complaints, problems and recalls

I WAS TRAVELING SOUTHBOUND ON THE FREEWAY, IN THE FAST LANE, AT 70 MPH WHEN THERE WAS A BLINKING YELLOW WARNING LIGHT ON THE DASH. THE LIGHT RESEMBLES AN ELECTRICAL COIL AND IS REFERRED TO AS A GLOW PLUG LIGHT. THE CAR IMMEDIATELY STALLED. I PUT ON THE HAZARD LIGHTS BUT WAS UNABLE TO GET TO THE RIGHT DUE TO TRAFFIC AND A DEAD ENGINE. AS A RESULT WE HAD TO STOP IN THE CENTER DIVIDER. IT TOOK 45 MIN FOR THE TOW TRUCK TO ARRIVE. THIS WHILE TRAFFIC FLEW BY. THE FAULT WAS IDENTIFIED AS A HIGH PRESSURE FUEL PUMP (HPFP) FAILURE BY THE DEALERSHI…

Owner-reported narrative. 38,950 miles reported. Look up ODI 10746265 at NHTSA ↗

TAKATA RECALL. IN APRIL 2016 I RECEIVED A SAFETY RECALL FROM VOLKSWAGEN REGARDING THE TAKATA AIRBAGS. AT THAT TIME, I CALLED TO SET-UP AN APPOINTMENT AND WAS TOLD THAT THERE WASN'T A FIX FOR IT YET. I'VE CALLED INTERMITTENTLY OVER THE PAST YEAR AND HAVE RECEIVED THE SAME RESPONSE. I CALLED AGAIN ON MAY 17TH, TO ASK ABOUT THE STATUS AND RECEIVED YET THE SAME RESPONSE. WHEN I MENTIONED THAT I KNOW PEOPLE WHO HAVE HONDA'S--WHO HAVE BEEN AFFECTED--WHOSE AIRBAGS HAVE BEEN REPLACED, SHE SAID THAT HONDA OWNERS, HAVE DIED AS A RESULT OF THE AIRBAG…

Owner-reported narrative. Look up ODI 10986174 at NHTSA ↗

TAKATA RECALL - I HAVE CALLED SEVERAL DEALERSHIPS IN CHICAGO SINCE THE RECALL IN 2016 AND STILL NO ONE HAS THE REPLACEMENT. THERE COULD BE DANGEROUS CONSEQUENCES FOR NOT HAVING THIS TESTED AND CORRECTED.

Owner-reported narrative. Look up ODI 11004331 at NHTSA ↗

"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

Owner-reported narrative. 60,000 miles reported. Look up ODI 11011794 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JENNINGS VOLKSWAGEN, LOCATED AT 201 WAUKEGAN ROAD, GLENVIEW, IL, WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR UNLESS THE CONTACT PAID FOR THE REPAIR. THE DEALER STATED THAT NHTSA APPROVED THEIR REMEDY AS PERMANENT. THE MANUFACTURER WAS MADE AWARE OF …

Owner-reported narrative. Look up ODI 11019620 at NHTSA ↗

TAKATA RECALL A VW DEALER SERVICE INVOICE STATES THEY COMPLETED THE RECALL ON THIS CAR, BUT YOUR WEBSITE SAYS IT IS INCOMPLETE, ACCORDING TO MY VIN. VW OF AMERICA SENT ME RECALL NOTICES IN MARCH & APRIL OF 2018. COMMUNITY VW, SANTA MARIA, CA 93456 [[phone removed]] INVOICE DATE: 12/19/17 CUSTOMER NUMBER: 50792 TECHNICIAN NUMBER: 34657 I WOULD LIKE TO VERIFY THAT THE WORK WAS ACTUALLY DONE. IS THERE AN IDENTIFYING MARK, LABEL OR NUMBER THAT I CAN SEE SOMEWHERE ON THE AIRBAG? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE F…

Owner-reported narrative. 32,730 miles reported. Look up ODI 11122097 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO A LOCAL DEALER (CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, AUSTIN, TX 78757, PHONE NUMBER: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT A LITTLE OVER A YEAR LATER, THE ABS WARNING LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NE…

Owner-reported narrative. 16,085 miles reported. Look up ODI 11231957 at NHTSA ↗

THE SLAVE CYLINDER WENT BAD ITS PORING FLUID OUT IT COMPLETELY FAILED WHEN THE VEHICLE WAS PARKED IT HAS EXACTLY 34,272 MILES IT SHOULD NOT HAVE FAILED AT THAT MILEAGE AND AGE I KNOW OF 3 OTHER PEOPLE AROUND THAT HAVE HAD THE SAME THING HAPPEN THIS NEEDS TO BE LOOKED INTO BECAUSE ITS STARTING TO LOOK LIKE A MANUFACTURING PROBLEM. THIS COULD HAVE BEEN FATAL IF IT HAD WENT OUT COMPLETELY ON THE HIGHWAY SINCE AN INEXPERIENCED DRIVER WOULDN'T KNOW WHAT TO DO SINCE YOU CANT CHANGE GEARS

Owner-reported narrative. 34,272 miles reported. Look up ODI 11254699 at NHTSA ↗

Reported: 2015-08-04 (August 4, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Reported: 2016-02-10 (February 10, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Reported: 2018-03-06 (March 6, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Reported: 2018-05-16 (May 16, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Reported: 2019-12-04 (December 4, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.