2019 Volkswagen GOLF ALLTRACK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
3 distinct recall campaigns
1,928 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 19 complaints (31.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 26.3% |
| Electrical and battery issues | 3 | 15.8% |
| Transmission and shifting | 2 | 10.5% |
| Engine operation | 2 | 10.5% |
| Steering behavior | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Power Train | 4 |
| Engine | 3 |
| Service Brakes | 3 |
| Structure:Body | 3 |
| Fuel/Propulsion System | 2 |
| Unknown Or Other | 2 |
| Visibility/Wiper | 2 |
Electrical System: 6; Power Train: 4; Engine: 3; Service Brakes: 3; Structure:Body: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Visibility/Wiper: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2020: 4; 2021: 3; 2022: 3; 2023: 6; 2024: 1; 2025: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11308999 · 2020-02-13 (February 13, 2020)
VEHICLE WAS DELIVERED BRAND NEW WITH A LEAKING PANORAMIC SUNROOF. THE DEALERSHIP ATTEMPTED TO REPAIR IT BY GRINDING DOWN BAD WELDS, REPLACING THE SUNROOF ASSEMBLY AND HEADLINER TO NO AVAIL. VEHICLE WAS BOUGHT BACK BY VOLKSWAGEN USA. THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES AND VOLKSWAGEN NEEDS TO COME UP WITH A FIX THAT'S FREE TO OWNERS REGARDLESS OF WARRANTY BEING ACTIVE, IN OTHER WORDS AN OFFICIAL RECALL, UNTIL THEN DO NOT GET STUCK WITH ONE OF THESE CARS.
Owner-reported narrative. 855 miles reported. Look up ODI 11308999 at NHTSA ↗
Owner report 11310540 · 2020-02-21 (February 21, 2020)
HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS.
Owner-reported narrative. 270 miles reported. Look up ODI 11310540 at NHTSA ↗
Owner report 11322344 · 2020-04-27 (April 27, 2020)
SUNROOF LEAKS INTO CABIN CAUSING HEADLINER STAINS AND WATER DAMAGE TO HEADLINER. VW IS NOT TAKING CARE OF THE ISSUE PROPERLY AND I HAVE BEEN WITHOUT MY CAR FOR 29 DAYS NOW.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11322344 at NHTSA ↗
Owner report 11323353 · 2020-05-05 (May 5, 2020)
ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT PO…
Owner-reported narrative. 182 miles reported. Look up ODI 11323353 at NHTSA ↗
Owner report 11386904 · 2021-01-07 (January 7, 2021)
KEY FOB LEFT ON TOP OF CAR WHILE TRYING TO PUT CAR SEAT IN, WHICH ALLOWED CAR TO START (PUSH TO START) AND MOVE, HOWEVER KEYS FELL OFF CAR DURING MOVEMENT. WHEN DONE WHILE PARKED THIS WILL NORMALLY LEAD TO A BEEPING SOUND AND A WARNING THAT THERE IS NO LONGER A KEY IN PROXIMITY, AND TWO BIG YELLOW LIGHTS COME UP ON THE DASHBOARD. HOWEVER, AS THE KEY FELL OFF THE ROOF WHEN THE CAR WAS ALREADY IN GEAR/MOVING, NO WARNING SOUND OR DASHBOARD LIGHT CAME UP (CAR ACTED AS IF EVERYTHING WAS NORMAL EVEN THOUGH THERE WAS NO LONGER A KEY IN RANGE). THIS…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11386904 at NHTSA ↗
Owner report 11407230 · 2021-04-09 (April 9, 2021)
COOLANT LEAKING FROM THERMOSTAT HOUSING WATERPUMP MODULE CAUSING ENGINE ISSUES. COMMON ISSUE ON THE VW EA888 GEN 3 ENGINE.
Owner-reported narrative. 7,500 miles reported. Look up ODI 11407230 at NHTSA ↗
Owner report 11421493 · 2021-06-19 (June 19, 2021)
I experienced two leaks inside my car due to a VW manufacturer defect with sun roof drain tubes. The first time it happened my car was three months old. At 20 months it happened again causing extensive staining in the interior of my car. No where in my maintenance schedule was I told to clean out drains. The dealer is saying I'm liable because the drain clogging was environmental. I say the drains should not be clogging this much on a new car. There are numerous instances of leaks and vehicle buy-backs for VW Alltracks, as well as other V…
Owner-reported narrative. Look up ODI 11421493 at NHTSA ↗
Owner report 11455944 · 2022-03-09 (March 9, 2022)
The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanen…
Owner-reported narrative. Look up ODI 11455944 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V879000 · Wheels
Reported: 2019-12-11 (December 11, 2019)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
Consequence: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
NHTSA campaign record ↗22V815000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2022-10-31 (October 31, 2022)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
NHTSA campaign record ↗23V604000 · Electrical System:Ignition:Switch
Reported: 2023-08-30 (August 30, 2023)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
NHTSA campaign record ↗