2019 Volkswagen ATLAS: complaints, problems and recalls

DEFECT IN AIR CONDITIONING UNIT. ALSO, INCORRECTLY CODED DATA CONTAINER WHICH FAILS TO PROVIDE AUDIBLE WARNING WHEN THE DRIVER OPENS THE DOOR WHICH INCREASES RISK OF VEHICLE THEFT.

Owner-reported narrative. Look up ODI 11163963 at NHTSA ↗

WHILE DRIVING AND COMING TO A SLOW STOP AT A STOP SIGN. THE MIDDLE ROW RIGHT SIDE SEAT DISENGAGED WHILE CHILD AND CAR SEAT IN THE SEAT AND FLUNG FORWARDED AND INTO THE BACK OF THE FRONT PASSENGER SEAT.

Owner-reported narrative. 300 miles reported. Look up ODI 11181108 at NHTSA ↗

WATER COLLECTING ON FRONT PASSENGER FLOORBOARD. A/C DRIP LINE PINCHED OR DAMAGED DURING ASSEMBLY IS THOUGHT TO BE RESPONSIBLE

Owner-reported narrative. 700 miles reported. Look up ODI 11190850 at NHTSA ↗

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL

Owner-reported narrative. Look up ODI 11190934 at NHTSA ↗

AIR BAG ERROR LIGHT SHOWED UP WHEN I TURNED ON MY CAR, UNDER 3,000 MILES ON CAR CAR WAS DRIVEN THE NIGHT BEFORE AND DRIVER REPORTED AIR BAG ERROR LIGHT FLASHING AND THEN REMAINED STEADY ON.

Owner-reported narrative. 2,585 miles reported. Look up ODI 11191049 at NHTSA ↗

BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE…

Owner-reported narrative. 150 miles reported. Look up ODI 11195840 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE BRAKE SAFETY FEATURE ENGAGED WHEN DRIVING ON AN INCLINE OR OVER BUMPS IN THE ROAD. THE SAFETY FEATURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE ENGINE AREA EMITTED A BEEPING AND GRINDING NOISE WHEN THE ENGINE SHUT DOWN. THE CONTACT HAD TO PLACE THE GEAR INTO PARK, THEN REVERSE, AND THEN RESTART THE ENGINE TO REGAIN NORMAL FUNCTION. THE CONTACT SPOKE WITH LARRY H. MILLER VOLKSWAGEN (10205 WEST PAPAGO FWY, AVONDALE, AZ 85323, [phone removed]…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11197175 at NHTSA ↗

CAR BRAKES BY ITSELF THINKING THERE IS ANOTHER VEHICLE IN FRONT OF IT. THIS HAS HAPPENED ON 3 OCCASIONS TOOK IT INTO THE DEALER AND THEY SAY EVERYTHING IS OK DONT FOLLOW TO CLOSE. THEY SEEM TO NOT UNDERSTAND THAT THERE IS NO VEHICLE IN FRONT OF OUR CAR. THIS COULD BE A PRETTY BAD SITUATION IF THE VEHICLE DESIDES TO SLAM ON THE BRAKES WITH A SEMI TRUCK BEHIND YOU.

Owner-reported narrative. 700 miles reported. Look up ODI 11203827 at NHTSA ↗

Reported: 2018-11-26 (November 26, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Reported: 2018-12-19 (December 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Reported: 2019-03-20 (March 20, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

Consequence: In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.

Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

Reported: 2019-05-22 (May 22, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Reported: 2019-08-21 (August 21, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began August 30, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20BU.

Reported: 2021-03-05 (March 5, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

Reported: 2022-02-16 (February 16, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Reported: 2022-03-28 (March 28, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Consequence: A delayed air bag deployment can increase the risk of injury.

Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Reported: 2022-10-31 (October 31, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Reported: 2023-03-29 (March 29, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Reported: 2023-10-04 (October 4, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.

Consequence: The driver's side impact air bag could deploy improperly or detach in a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's side impact air bag, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FK.