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U.S. public vehicle records

2022 Volkswagen ATLAS CROSS SPORT: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

70 owner complaints analyzed

7 distinct recall campaigns

21,643 mi median reported failure mileage

Scope: 2022 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 22 of 70 complaints (31.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2738.6%
Engine operation68.6%
Electrical and battery issues57.1%
Fuel system concerns45.7%
Steering behavior34.3%
Transmission and shifting22.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
22
Electrical System
18
Engine
18
Unknown Or Other
12
Air Bags
10
Forward Collision Avoidance: Automatic Emergency Braking
9
Fuel/Propulsion System
7
Exterior Lighting
3
Component breakdown data
CategoryCount
Service Brakes22
Electrical System18
Engine18
Unknown Or Other12
Air Bags10
Forward Collision Avoidance: Automatic Emergency Braking9
Fuel/Propulsion System7
Exterior Lighting3

Service Brakes: 22; Electrical System: 18; Engine: 18; Unknown Or Other: 12; Air Bags: 10; Forward Collision Avoidance: Automatic Emergency Braking: 9; Fuel/Propulsion System: 7; Exterior Lighting: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9991
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 64 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
1
2022
17
2023
17
2024
14
2025
14
2026
7
Complaints over time data
CategoryCount
20211
202217
202317
202414
202514
20267

2021: 1; 2022: 17; 2023: 17; 2024: 14; 2025: 14; 2026: 7

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 27 complaint narratives. Engine operation appears in 6 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11443700 · 2021-12-13 (December 13, 2021)

When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.

Owner-reported narrative. Look up ODI 11443700 at NHTSA ↗

Owner report 11452125 · 2022-02-15 (February 15, 2022)

Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.

Owner-reported narrative. Look up ODI 11452125 at NHTSA ↗

Owner report 11456816 · 2022-03-15 (March 15, 2022)

5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was able to get to the side of the road - in a very unsafe location and had to wait for a tow. When the vehicle got back to the dealership they said it looked like the engine had just exploded. In the oil pan was chunks of metal. The entire engine and turb…

Owner-reported narrative. Look up ODI 11456816 at NHTSA ↗

Owner report 11456897 · 2022-03-15 (March 15, 2022)

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was tol…

Owner-reported narrative. Look up ODI 11456897 at NHTSA ↗

Owner report 11457363 · 2022-03-18 (March 18, 2022)

I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly

Owner-reported narrative. Look up ODI 11457363 at NHTSA ↗

Owner report 11457770 · 2022-03-22 (March 22, 2022)

My windows keep rolling down, parking break engages when going slow and I’m being told that there is currently not a fix for this. Websites and recalls say this could effect air bags. I’m concerned that this will lead to an accident/cause a safety concern so would like this well documented that I reached out.

Owner-reported narrative. Look up ODI 11457770 at NHTSA ↗

Owner report 11458159 · 2022-03-24 (March 24, 2022)

This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close properly, the electronics go crazy and sensors randomly go off. I took the vehicle in one week after purchase regarding the above and was told they needed to get approved to get my car in and get me a loaner. Service stated my car would need to be se…

Owner-reported narrative. Look up ODI 11458159 at NHTSA ↗

Owner report 11459833 · 2022-04-06 (April 6, 2022)

The contact recently purchased a 2022 Volkswagen Atlas Cross Sport. The contact stated that days after purchasing the vehicle, she received a phone call from the dealer asking her to return the vehicle. Once at the dealer, she was informed that her vehicle was under recall NHTSA Campaign Number: 22V152000 (Air Bags) and that the parts for the recall repair were not yet available. The contact was provided a loaner vehicle and was instructed to speak with the sales department if the loaner vehicle would be needed for an extended period. The manuf…

Owner-reported narrative. Look up ODI 11459833 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V152000 · Air Bags:Side/Window

Reported: 2022-03-28 (March 28, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Consequence: A delayed air bag deployment can increase the risk of injury.

Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

NHTSA campaign record ↗
22V245000 · Fuel System, Gasoline:Fuel Injection System:Injectors

Reported: 2022-04-13 (April 13, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

NHTSA campaign record ↗
22V514000 · Equipment:Electrical:Infotainment:Software | Back Over Prevention: Sensing System: Camera

Reported: 2022-07-20 (July 20, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

NHTSA campaign record ↗
22V657000 · Trailer Hitches

Reported: 2022-08-31 (August 31, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.

Consequence: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.

Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.

NHTSA campaign record ↗
22V753000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Reported: 2022-10-07 (October 7, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

NHTSA campaign record ↗
22V807000 · Suspension:Critical Fasteners

Reported: 2022-10-26 (October 26, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

NHTSA campaign record ↗
24V464000 · Air Bags:Sensor:Occupant Classification:Front Passenger

Reported: 2024-06-20 (June 20, 2024)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

NHTSA campaign record ↗