2021 Volkswagen ARTEON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
14 owner complaints analyzed
4 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 4 of 14 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 21.4% |
| Electrical and battery issues | 1 | 7.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Adaptive Cruise Control | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Electrical System | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Lane Departure: Warning | 2 |
| Tires:Sidewall | 2 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
Forward Collision Avoidance: Adaptive Cruise Control: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Electrical System: 2; Forward Collision Avoidance: Warnings: 2; Lane Departure: Warning: 2; Tires:Sidewall: 2; Unknown Or Other: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 2 |
| 2026 | 1 |
2021: 1; 2022: 4; 2023: 3; 2024: 3; 2025: 2; 2026: 1
Pattern summary
Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Steering behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11423351 · 2021-07-03 (July 3, 2021)
I bought this car month and a half ago and at night I have people flashing me almost all the time, thinking I am driving with high beams on. When I drive with my normal lights on they will light all the traffic signs on and I can see on the highway dividers that reflection of the light is slightly going upwards. When I switch from normal to high beam I can barely see any difference on the road itself. The most of my high beams go up in tree branches. I have talked to VW dealership couple of times about it and took my car in there and they are r…
Owner-reported narrative. Look up ODI 11423351 at NHTSA ↗
Owner report 11447864 · 2022-01-18 (January 18, 2022)
Continental 245 35 20 tires. Experienced six (6) sidewall failures in 10 months from relatively average pothole or road bumps. Only one of the six failures occurred at a speed above 35 mph. Incident occurred between February 2021 and October 2021
Owner-reported narrative. Look up ODI 11447864 at NHTSA ↗
Owner report 11449780 · 2022-02-01 (February 1, 2022)
Bubbles on sidewall of all tires, some multiple bubbles. Rotated on schedule, freeway driving.
Owner-reported narrative. Look up ODI 11449780 at NHTSA ↗
Owner report 11456511 · 2022-03-13 (March 13, 2022)
Front passenger side has bubble detected inside the tire sidewall at around 7600 miles.
Owner-reported narrative. Look up ODI 11456511 at NHTSA ↗
Owner report 11473544 · 2022-07-12 (July 12, 2022)
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.
Owner-reported narrative. Look up ODI 11473544 at NHTSA ↗
Owner report 11506562 · 2023-02-10 (February 10, 2023)
Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometime…
Owner-reported narrative. Look up ODI 11506562 at NHTSA ↗
Owner report 11506738 · 2023-02-11 (February 11, 2023)
The infotainment system begins to lag after being connect for >30 minutes. The touch screen stops responding to immediate inputs and takes up to 15 seconds to respond. Soon after, the screen will go black and not display any information when connected to CarPlay. Controls become very slow to respond and the map colors and images becomes scrambled making the driver spend a much longer period of time trying to navigate safely. To correct the issue, the vehicle must be turned off.
Owner-reported narrative. Look up ODI 11506738 at NHTSA ↗
Owner report 11538398 · 2023-08-14 (August 14, 2023)
In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they ab…
Owner-reported narrative. Look up ODI 11538398 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V716000 · Back Over Prevention: Sensing System: Camera
Reported: 2020-11-18 (November 18, 2020)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
NHTSA campaign record ↗21V274000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2021-04-21 (April 21, 2021)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence: The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.
NHTSA campaign record ↗21V695000 · Service Brakes, Hydraulic:Critical Fasteners | Service Brakes, Hydraulic
Reported: 2021-09-08 (September 8, 2021)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Consequence: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
Remedy: Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.
NHTSA campaign record ↗22V514000 · Equipment:Electrical:Infotainment:Software | Back Over Prevention: Sensing System: Camera
Reported: 2022-07-20 (July 20, 2022)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
NHTSA campaign record ↗