2021 Utilimaster VELOCITY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V448000 · Equipment:Other:Labels | Tires
Reported: 2021-06-14 (June 14, 2021)
Shyft Group is recalling certain 2021 Utilimaster Velocity vehicles. The Tire and Loading Information placard incorrectly states a seating capacity of one, although the actual seating capacity is two. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Incorrect seating capacity information may cause the vehicle to be overloaded, increasing the risk of a crash.
Remedy: Dealers will install new placards, free of charge. Owner notification letters were mailed on June 17, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-16.
NHTSA campaign record ↗26V440000 · Exterior Lighting
Reported: 2026-07-08 (July 8, 2026)
Shyft Group (Shyft) is recalling certain 2016, 2019, and 2021 Utilimaster Velocity vehicles. Water may enter an improperly sealed strobe light and cause a short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Owners are advised to remove the control module for the strobe light. The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed July 17, 2026. Another notice will be sent once the remedy becomes available. Owners may contact Shyft customer service at 1-800-237-7806. Shyft's number for this recall is 26-06.
NHTSA campaign record ↗