2007 Triple E Rv EMPRESS: complaints, problems and recalls

Reported: 2008-01-10 (January 10, 2008)

CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy: TRIPLE E IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR TRIPLE E AT 1-204-325-4361.

Reported: 2008-01-30 (January 30, 2008)

TRIPLE E IS RECALLING 21 MY 2007 EMPRESS, REGENCY, REGAL AND SENATOR MOTOR HOMES EQUIPPED WITH ATWOOD SEALED BURNER RANGES. THE RANGE AND SLIDE-IN BURNER TUBES LEADING FROM THE GAS MANIFOLD TO THE BURNER HEADS HAD A DEPRESSION OR "KINK" IN THE EXTERIOR BEND RESTRICTING PROPER AIRFLOW AND GAS MIXTURE.

Consequence: THIS CONDITION COULD RESULT IN CARBON MONOXIDE POISONING.

Remedy: TRIPLE E RV IS WORKING WITH ATWOOD TO HAVE THE TUBES REPLACED ON THESE RANGES (PLEASE SEE 07E030). OWNERS MAY CONTACT ATWOOD AT 1-800-348-7418 OR TRIPLE AT 204-325-4361.

Reported: 2009-03-18 (March 18, 2009)

TRIPLE E IS RECALLING 75 MY 2004-2007 EMPRESS COMMANDER, EMBASSY, REGENCY AND TOPAZ, MY 2004-2005, 2007 SIGNATURE, AND MY 2005-2007 REGENCY GT RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: TRIPLE E WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TRIPLE E AT 204-325-4361.

Reported: 2011-03-01 (March 1, 2011)

TRIPLE E IS RECALLING CERTAIN MODEL YEAR 2007 EMPRESS AND MODEL YEAR 2008 TOPAZ MOTOR HOMES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: TRIPLE E IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Reported: 2018-02-02 (February 2, 2018)

Triple E Recreational Vehicles (Triple E) is recalling certain 2002-2009 Invitation and Embassy recreational vehicles, 2002-2012 Regency, Regal, Senator and Topaz recreational vehicles, 2002-2010 Signature, Commander and Empress recreational vehicles, 2005-2013 Regency GT recreational vehicles, 2011-2013 MOT Trailers, 2012 Roughneck trailers (NT300), 2008-2013 Free Flight, Serenity (S24CB), Liberio (L24CB)and Free Spirit recreational vehicles and 2010-2013 Unity recreational vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Triple E will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 28, 2018. Owners may contact Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Triple E's number for this recall is CA#8894-1.