2015 Trails West CLASSIC II: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
700 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
| Wheels | 1 |
Unknown Or Other: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
2015: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10734999 · 2015-07-19 (July 19, 2015)
NEARLY BRAND NEW (THREE MONTH OLD TRAILER) FRONT AXLE BROKE/SNAPPED OFF COMPLETELY ON RIGHT HAND SIDE CAUSING THE ENTIRE FRONT RIGHT WHEEL ASSEMBLY TO COMPLETELY COME DETACHED. WHEEL FLEW ACROSS THE HIGHWAY. WAS HAULING A HORSE AT THE TIME WITH 5 PEOPLE IN THE HAULING VEHICLE. THERE IS NOTHING HOLDING THE FRONT AXLE IN PLACE. UPON CONTACTING THE MANUFACTURER HEADQUARTERS, A SERVICE REPRESENTATIVE NAMED "KURT" INSTRUCTED ME TO HAUL THE VEHICLE MYSELF TO HAVE WHAT HE CALLED A "CLEARLY DEFECTIVE AXLE/PART" 25 MILES NORTH TO BE REPAIRED. I ASKED IF…
Owner-reported narrative. 700 miles reported. Look up ODI 10734999 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V753000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2015-11-13 (November 13, 2015)
Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2015-2016 Santa Fe, Santa Fe II, Classic, Classic II, Sierra, Sierra II, Royale, Sierra Select, RPM BP, and Hot Shot trailers manufactured February 18, 2015, to August 25, 2015, and equipped with 3500lb-capacity torsion model axles. The weld that secures the torsion arm assembly may fail allowing the tire, wheel, hub, and torsion arm to separate from the trailer.
Consequence: A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.
Remedy: Trails West will notify owners, and dealers will replace any suspect axles, free of charge. The recall began on December 9, 2015. Owners may contact Trails West customer service at 1-208-852-2200.
NHTSA campaign record ↗