2009 Toyota SIENNA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
207 owner complaints analyzed
10 distinct recall campaigns
84,425 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 162 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 62 of 207 complaints (30.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 15 | 7.2% |
| Braking behavior | 13 | 6.3% |
| Transmission and shifting | 4 | 1.9% |
| Electrical and battery issues | 4 | 1.9% |
| Engine operation | 2 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 62 |
| Unknown Or Other | 37 |
| Electrical System | 27 |
| Structure:Body:Door | 15 |
| Air Bags | 14 |
| Vehicle Speed Control | 13 |
| Steering | 12 |
| Engine | 10 |
Structure:Body: 62; Unknown Or Other: 37; Electrical System: 27; Structure:Body:Door: 15; Air Bags: 14; Vehicle Speed Control: 13; Steering: 12; Engine: 10
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 26 |
| 50,000 to 74,999 | 22 |
| 75,000 to 99,999 | 37 |
| 100,000 to 149,999 | 46 |
| 150,000 and above | 13 |
Under 25,000: 18; 25,000 to 49,999: 26; 50,000 to 74,999: 22; 75,000 to 99,999: 37; 100,000 to 149,999: 46; 150,000 and above: 13
100,000 to 149,999 miles has the most reports with usable mileage (46). 45 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 6 |
| 2010 | 13 |
| 2011 | 12 |
| 2012 | 11 |
| 2013 | 12 |
| 2014 | 20 |
| 2015 | 34 |
| 2016 | 34 |
| 2017 | 31 |
| 2018 | 16 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2026 | 1 |
2009: 6; 2010: 13; 2011: 12; 2012: 11; 2013: 12; 2014: 20; 2015: 34; 2016: 34; 2017: 31; 2018: 16; 2019: 4; 2020: 6; 2021: 2; 2022: 3; 2023: 2; 2026: 1
Pattern summary
Structure:Body leads the component reports. Steering behavior appears in 15 complaint narratives. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10260990 · 2009-03-06 (March 6, 2009)
2009 TOYOTA SIENNA WITH LESS THAN 700 MILES HAD THE AUTOMATIC SLIDING DOOR BREAK. SHOULD BE COVERED UNDER WARRANTY. *TR
Owner-reported narrative. 652 miles reported. Look up ODI 10260990 at NHTSA ↗
Owner report 10266633 · 2009-04-24 (April 24, 2009)
ON AN EARLY SATURDAY APRIL 18, 2009 TRIP TO THE AIRPORT THE CRUISE CONTROL STUCK WHILE ACCELERATING AND WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL OR BY PULLING THE CRUISE CONTROL LEVER (LOCATED ON THE STEERING COLUMN) TOWARDS THE DRIVER. I HAD JUST GONE THROUGH AN AUTOMATIC TOLLGATE IN THE FAR LEFT LANE AND BEGAN ACCELERATING (AND PROBABLY HIT THE 'RESUME' FEATURE OF THE CRUISE CONTROL LEVER) IN ORDER TO GET IMMEDIATELY OVER TO THE FAR RIGHT LANE TO EXIT. WITHIN SECONDS I WAS UP TO AN ADEQUATE SPEED AND TOUCHED THE BRAKE. THE CAR CONTI…
Owner-reported narrative. 5,600 miles reported. Look up ODI 10266633 at NHTSA ↗
Owner report 10267519 · 2009-05-01 (May 1, 2009)
I HAVE A 2004 TOYOTA SIENNA (10000 ML.)IN A VERY GOOD CONDITION, LAST MONTH PASSENGER SIDE POWER SLIDING DOOR STOPPED WORKING. DEALER WANTED OVER $1500 TO FIX IT. THIS AFTER GOING THOUGHT FRONT DRIVER SIDE DOOR RECALL ( TOYOTA DEALER FIXED IT 3 TIMES)AND BACK TRUNK DOOR STRUTS RECALL IT SEEMS THAT THIS VAN HAS SOME SERIOUS DOOR PROBLEMS. AFTER USING SOME ONLINE BLOGS I DISCOVERED THAT THERE IS A LOT OF SIENNA OWNERS WITH THE VERY SAME PROBLEM, BESIDE THE FACT I AM DRIVING TWO 5 YEAR OLD KIDS IN THIS VAN EVERY DAY AND THIS CLEARLY CREATES A VERY…
Owner-reported narrative. 110,000 miles reported. Look up ODI 10267519 at NHTSA ↗
Owner report 10274157 · 2009-06-17 (June 17, 2009)
ATTEMPTED TO ACCELERATE TO PASS A LARGE TRUCK AND VEHICLE STARTED ACCELERATING OUT OF CONTROL. TRIED TO BRAKE AND THAT DIDN'T WORK. APPLIED FOOT BRAKE AND THAT DIDN'T WORK. SPEED MAY HAVE INCREASED TO APPROX 70-80 MPH. SPEEDOMETER SHOW APPROX 45 MPH. UNABLE TO STEER VEHICLE. IT WAS AS IF THE MOTOR HAD STOPPED AND I HAD NO POWER STEERING. AFTER HITTING 2-3 VEHICLES AND THEN THE RIGHT LANE BRIDGE WALL THE FRONT TIRE AND STEERING ASSEMBLY BENT INWARD ND THAT CAUSED THE VAN TO STOP. THAT GOD THAT NOONE WAS INJURED BUT SOMETHING IS SERIOUSLY WRONG. …
Owner-reported narrative. 85,000 miles reported. Look up ODI 10274157 at NHTSA ↗
Owner report 10281140 · 2009-08-20 (August 20, 2009)
OUR AUTOMATIC SLIDING DOOR WAS OPENED BUT WOULD NOT CLOSE. NO AMOUNT OF TUGGING, FINESSING, OR CURSING WOULD MAKE IT SHUT. CHILDREN WERE STRANDED IN PHOENIX HEAT IN AUGUST BECAUSE THE VEHICLE WAS UNSAFE TO DRIVE WITH A DOOR THAT COULD NOT BE CLOSED. THERE ARE MANY MENTIONS OF THIS EXACT PROBLEM ON VARIOUS BLOGS AND ALL REPORT DIFFICULTY IN GETTING TOYOTA TO OFFER A SOLUTION THAT DIDN'T COST $1-2K. ALMOST ALL OWNERS REPORTED THE "FIXED" DOORS TO HAVE FAILED IN SOME WAY AGAIN WITH DEALERS REFUSING TO COVER THE COST OF THE SECOND (OR THIRD) FIX. T…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10281140 at NHTSA ↗
Owner report 10285964 · 2009-10-01 (October 1, 2009)
I'VE SEEN THAT TOYOTA IS RECALLING MANY VEHICLES BECAUSE OF LOOSE DRIVER'S SIDE FLOORMATS, BUT NOT THE SIENNA MINIVAN. AFTER I HEARD ABOUT THE PROBLEM I NOTICED THAT BOTH CLIPS HOLDING THE DRIVER'S FLOOR MAT BACK HAD COME LOOSE AND THE MAT HAD SLID SEVERAL INCHES TOWARD THE FRONT OF THE VEHICLE. I THINK I JUST NEVER THOUGHT MUCH ABOUT IT UNTIL I SAW THIS RECALL AND WHAT HAPPENED TO THAT POOR FAMILY. I HAD TO SNAP THE PLASTIC RETENTION CLIPS BACK INTO THE GROMMET HOLES, BUT I WONDER IF THIS IS HAPPENING ON OTHER CARS AS WELL, AND IF SO, WHY WAS…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10285964 at NHTSA ↗
Owner report 10303061 · 2010-01-28 (January 28, 2010)
IN APRIL 2009 THE ACCELERATOR STUCK ON MY 2009 TOYOTA SIENNA VAN. THE DEALER FAILED TO REPLICATE THE PROBLEM AND NEITHER THE DEALER NOR TOYOTA HAS MADE ANY PROGRESS TO RESOLVING. NOW I SEE WHERE A VAST NUMBER OF OTHER TOYOTA VEHICLES ARE SIMILARLY PLAGUED AND MY CONFIDENCE IN THE SIENNA IS FURTHER ERODED. PLEASE HELP! TW*
Owner-reported narrative. 5,000 miles reported. Look up ODI 10303061 at NHTSA ↗
Owner report 10303893 · 2010-02-02 (February 2, 2010)
IN NOVEMBER 2009 WHILE PARKING MY CAR IN STORE PARKING, MY FOOT WAS ON BRAKE MY CAR ACCELERATED, SUDDENLY JUMPED ON THE 1 FOOT HIGH FOOTPATH AND CRASHED INTO THE STORE INJURING FEW PEOPLE. NOTHING WORKED EVEN BRAKES JAMMED. I CONTACTED THE TOYOTA AND THEY SENT ME LETTER AFTER 30 DAYS THAT THEY HAVE FOUND NOTHING AND TOYOTA DEALER WAS NOT READY TO TAKE ANY PART IN RESOLVING THE PROBLEM. THEY REFUSED TO GIVE ME RENTAL VEHICLE AND I HAD TO PAY ONE MONTH OF RENTAL CAR AS WELL. I AM SCARED TO DRIVE THIS VEHICLE NOW. I WOULD LIKE TO FILE A COMPLAIN …
Owner-reported narrative. 9,700 miles reported. Look up ODI 10303893 at NHTSA ↗
Recall history
10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V223000 · Equipment:Other:Labels
Reported: 2009-06-15 (June 15, 2009)
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
NHTSA campaign record ↗09V234000 · Equipment:Other:Labels
Reported: 2009-06-25 (June 25, 2009)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
NHTSA campaign record ↗10V035000 · Equipment:Other:Labels
Reported: 2010-02-03 (February 3, 2010)
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
NHTSA campaign record ↗10V036000 · Equipment:Other:Labels
Reported: 2010-02-03 (February 3, 2010)
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
NHTSA campaign record ↗10V160000 · Structure
Reported: 2010-04-20 (April 20, 2010)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
NHTSA campaign record ↗13V429000 · Power Train:Automatic Transmission
Reported: 2013-09-26 (September 26, 2013)
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
NHTSA campaign record ↗14V273000 · Tires:Temporary/Emergency Spare Tire
Reported: 2014-05-22 (May 22, 2014)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
NHTSA campaign record ↗14V743000 · Seats:Front Assembly:Seat Heater/Cooler
Reported: 2014-11-19 (November 19, 2014)
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
NHTSA campaign record ↗16V396000 · Seats:Front Assembly:Seat Heater/Cooler
Reported: 2016-06-02 (June 2, 2016)
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
NHTSA campaign record ↗17V657000 · Power Train:Automatic Transmission
Reported: 2017-10-18 (October 18, 2017)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
NHTSA campaign record ↗