2022 Toyota PRIUS PRIME: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
1 distinct recall campaigns
6,350 mi median reported failure mileage
Scope: 2022 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 50.0% |
| Steering behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 2 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Fuel/Propulsion System | 1 |
| Hybrid Propulsion System | 1 |
| Service Brakes | 1 |
Vehicle Speed Control: 2; Electrical System: 1; Engine And Engine Cooling: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Warnings: 1; Fuel/Propulsion System: 1; Hybrid Propulsion System: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 1 |
2021: 1; 2022: 4; 2023: 2; 2024: 1
Pattern summary
Vehicle Speed Control leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11441106 · 2021-11-19 (November 19, 2021)
Unable to heat cabin or AC remotely - see screenshots
Owner-reported narrative. Look up ODI 11441106 at NHTSA ↗
Owner report 11464686 · 2022-05-15 (May 15, 2022)
The vehicle went into drive from neutral after being placed on a moving track (car wash). The forward collision system activated and the automatic brake deployed when the vehicle sensed moving parts in the car wash. From there, the car automatically went out of neutral and into drive with no action from the driver. The vehicle drove forward and struck another vehicle.
Owner-reported narrative. Look up ODI 11464686 at NHTSA ↗
Owner report 11473301 · 2022-07-11 (July 11, 2022)
On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car continued to roll forward. It wouldn’t stop. When …
Owner-reported narrative. Look up ODI 11473301 at NHTSA ↗
Owner report 11476065 · 2022-07-27 (July 27, 2022)
Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If th…
Owner-reported narrative. Look up ODI 11476065 at NHTSA ↗
Owner report 11482812 · 2022-09-04 (September 4, 2022)
When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.
Owner-reported narrative. Look up ODI 11482812 at NHTSA ↗
Owner report 11501805 · 2023-01-14 (January 14, 2023)
I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than a week. The issue is very serious and it's relate…
Owner-reported narrative. Look up ODI 11501805 at NHTSA ↗
Owner report 11544053 · 2023-09-12 (September 12, 2023)
The contact owns a 2022 Toyota Prius Prime. The contact stated while driving at approximately 25 MPH, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 MPH before the contact was able to stop the vehicle by depressing the brake pedal. The contact stated that the failure reoccurred the following day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 700.
Owner-reported narrative. 700 miles reported. Look up ODI 11544053 at NHTSA ↗
Owner report 11596391 · 2024-06-25 (June 25, 2024)
The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11596391 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V734000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software | Hybrid Propulsion System
Reported: 2021-09-22 (September 22, 2021)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
NHTSA campaign record ↗