2012 Toyota MATRIX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
1 distinct recall campaigns
79,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 4 of 5 complaints (80.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 4 |
| Engine | 1 |
Air Bags: 4; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 5 |
2017: 5
Pattern summary
Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10954579 · 2017-02-14 (February 14, 2017)
TL* THE CONTACT OWNS A 2012 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE NOISES UNDERNEATH THE HOOD AND SHUT DOWN. THE OIL AND SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO THE CONTACT'S HOME. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,…
Owner-reported narrative. 135,000 miles reported. Look up ODI 10954579 at NHTSA ↗
Owner report 10990577 · 2017-05-19 (May 19, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10990577 at NHTSA ↗
Owner report 10991786 · 2017-05-26 (May 26, 2017)
TAKATA RECALL - RECEIVED NOTICE IN JANUARY, 2017 AND TO DATE "NO REMEDY" FOR THE AIRBAG RECALL ON MY VEHICLE. RECALL ADVISES TO AVOID HAVING PASSENGER IN FRONT SEAT. I AM UNABLE TO TRANSPORT ANYONE UNLESS IN THE BACK SEAT AND AM CONCERNED WHAT WOULD HAPPEN TO ME IF THE AIRBAG GOES OFF WHILE AWAITING TOYOTA'S REMEDY. PLEASE ADVISE.
Owner-reported narrative. 23,000 miles reported. Look up ODI 10991786 at NHTSA ↗
Owner report 11004249 · 2017-07-11 (July 11, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION IN JANUARY OF 2018. THE DEALER (EASTERN SHORE TOYOTA 29732 FREDRICK BLVD, DAPHNE, AL, 36526) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11004249 at NHTSA ↗
Owner report 11022419 · 2017-09-09 (September 9, 2017)
TAKATA AIRBAG RECALL. REPEATED ATTEMPTS FOR FIXING AIRBAG UNRESPONSIVE FROM TOYOTA DEALERS
Owner-reported narrative. Look up ODI 11022419 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V024000 · Air Bags: Air Bag/Restraint Control Module
Reported: 2020-01-17 (January 17, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
NHTSA campaign record ↗