2024 Toyota GRAND HIGHLANDER HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
3 distinct recall campaigns
3,500 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 3 |
| Power Train | 2 |
| Engine | 1 |
| Fuel System, Gasoline | 1 |
| Hybrid Propulsion System | 1 |
| Vehicle Speed Control | 1 |
Air Bags: 3; Power Train: 2; Engine: 1; Fuel System, Gasoline: 1; Hybrid Propulsion System: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 6 |
| 2025 | 1 |
2024: 6; 2025: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11581157 · 2024-04-04 (April 4, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated the vehicle failed to maintain proper fuel pressure. The contact stated that while refueling the vehicle, the pump would click off before the vehicle was fully refueled. The vehicle was taken to a local dealer but no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
Owner-reported narrative. 300 miles reported. Look up ODI 11581157 at NHTSA ↗
Owner report 11594294 · 2024-06-13 (June 13, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,00…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11594294 at NHTSA ↗
Owner report 11612783 · 2024-09-05 (September 5, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. The contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was…
Owner-reported narrative. 8,000 miles reported. Look up ODI 11612783 at NHTSA ↗
Owner report 11615075 · 2024-09-17 (September 17, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11615075 at NHTSA ↗
Owner report 11618904 · 2024-10-09 (October 9, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11618904 at NHTSA ↗
Owner report 11631171 · 2024-12-17 (December 17, 2024)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer ordered the parts, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11631171 at NHTSA ↗
Owner report 11667636 · 2025-06-18 (June 18, 2025)
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
Owner-reported narrative. 5,000 miles reported. Look up ODI 11667636 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V461000 · Air Bags:Side/Window:Curtain
Reported: 2024-06-20 (June 20, 2024)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
NHTSA campaign record ↗24V548000 · Equipment:Other:Labels
Reported: 2024-07-23 (July 23, 2024)
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA campaign record ↗25V744000 · Back Over Prevention:Display Function
Reported: 2025-10-30 (October 30, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign record ↗