2023 Toyota CROWN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
4 distinct recall campaigns
37,425 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 7 of 20 complaints (35.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 15.0% |
| Electrical and battery issues | 2 | 10.0% |
| Engine operation | 1 | 5.0% |
| Braking behavior | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 7 |
| Unknown Or Other | 5 |
| Engine | 4 |
| Electrical System | 3 |
| Structure:Body | 3 |
| Fuel/Propulsion System | 2 |
| Air Bags | 1 |
| Back Over Prevention: Sensing System: Camera | 1 |
Power Train: 7; Unknown Or Other: 5; Engine: 4; Electrical System: 3; Structure:Body: 3; Fuel/Propulsion System: 2; Air Bags: 1; Back Over Prevention: Sensing System: Camera: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 18 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 11 |
| 2025 | 5 |
| 2026 | 4 |
2024: 11; 2025: 5; 2026: 4
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11575029 · 2024-03-02 (March 2, 2024)
The same problem for Toyotas creeping forward has happened to my crown. The crown creeped forward while in neutral. I have done it Multiple times to verify that it does happen.
Owner-reported narrative. Look up ODI 11575029 at NHTSA ↗
Owner report 11575904 · 2024-03-06 (March 6, 2024)
Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approximately 6000 miles). Not one air bag deployed with that hard of an impact - not one! Unfortunately I am at fault as I had proceeded from my stop sign when I realized oncoming traffic did not have a stop sign. Before I cou…
Owner-reported narrative. Look up ODI 11575904 at NHTSA ↗
Owner report 11578562 · 2024-03-20 (March 20, 2024)
Unable to select Drive when car is moving from the neutral position especially if going through automatic car wash . I've had to stop the car totally to be able to move the car from neutral to drive. I also had to put the car in Park at times from neutral to get the car to shift into drive.This is extremely stressful and sometimes dangerous if a car is behind me. Notified Toyota Corporate and plan to take to Toyota Service to help diagnose why this is happening. Also, car has a tendency to move forward when warming up in park and the engine is…
Owner-reported narrative. Look up ODI 11578562 at NHTSA ↗
Owner report 11580729 · 2024-04-02 (April 2, 2024)
Upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure…
Owner-reported narrative. Look up ODI 11580729 at NHTSA ↗
Owner report 11591014 · 2024-05-28 (May 28, 2024)
Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total…
Owner-reported narrative. Look up ODI 11591014 at NHTSA ↗
Owner report 11594610 · 2024-06-16 (June 16, 2024)
I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sittin…
Owner-reported narrative. Look up ODI 11594610 at NHTSA ↗
Owner report 11595863 · 2024-06-22 (June 22, 2024)
Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer compla…
Owner-reported narrative. Look up ODI 11595863 at NHTSA ↗
Owner report 11606382 · 2024-08-04 (August 4, 2024)
I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.
Owner-reported narrative. Look up ODI 11606382 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V442000 · Back Over Prevention: Sensing System: Camera
Reported: 2024-06-14 (June 14, 2024)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Crown vehicles equipped with rearview and/or frontview cameras. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
Consequence: A rearview camera that does not display an image can reduce the driver's view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview and frontview cameras as necessary, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB08 and 24TA08.
NHTSA campaign record ↗24V548000 · Equipment:Other:Labels
Reported: 2024-07-23 (July 23, 2024)
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA campaign record ↗25V595000 · Electrical System: Instrument Cluster/Panel
Reported: 2025-09-11 (September 11, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA campaign record ↗25V744000 · Back Over Prevention:Display Function
Reported: 2025-10-30 (October 30, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign record ↗