2021 Toyota C-HR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
33 owner complaints analyzed
1 distinct recall campaigns
28,765 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 15 of 33 complaints (45.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 13 | 39.4% |
| Braking behavior | 3 | 9.1% |
| Electrical and battery issues | 1 | 3.0% |
| Steering behavior | 1 | 3.0% |
| Fuel system concerns | 1 | 3.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 15 |
| Unknown Or Other | 6 |
| Electrical System | 5 |
| Seat Belts | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Fuel/Propulsion System | 2 |
Power Train: 15; Unknown Or Other: 6; Electrical System: 5; Seat Belts: 3; Air Bags: 2; Engine: 2; Forward Collision Avoidance: Warnings: 2; Fuel/Propulsion System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 5 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 1 |
| 2025 | 7 |
| 2026 | 11 |
2021: 5; 2022: 3; 2023: 6; 2024: 1; 2025: 7; 2026: 11
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 13 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11405432 · 2021-03-29 (March 29, 2021)
REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.
Owner-reported narrative. 4,426 miles reported. Look up ODI 11405432 at NHTSA ↗
Owner report 11408459 · 2021-04-16 (April 16, 2021)
THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HI…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11408459 at NHTSA ↗
Owner report 11420688 · 2021-06-12 (June 12, 2021)
I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…
Owner-reported narrative. Look up ODI 11420688 at NHTSA ↗
Owner report 11440400 · 2021-11-14 (November 14, 2021)
incorrect programming - ECU
Owner-reported narrative. Look up ODI 11440400 at NHTSA ↗
Owner report 11441138 · 2021-11-20 (November 20, 2021)
While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none
Owner-reported narrative. Look up ODI 11441138 at NHTSA ↗
Owner report 11455635 · 2022-03-07 (March 7, 2022)
Improper programming. ECU vehicle is an LE trim but the computer states that it is an XLE Premium
Owner-reported narrative. Look up ODI 11455635 at NHTSA ↗
Owner report 11463394 · 2022-05-04 (May 4, 2022)
The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's and passenger's side front and rear windows became foggy. The contact activated the defroster; however, she was not able to see through the windows. The vehicle was taken to the dealer and diagnosed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11463394 at NHTSA ↗
Owner report 11489446 · 2022-10-16 (October 16, 2022)
Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.
Owner-reported narrative. Look up ODI 11489446 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V107000 · Forward Collision Avoidance: Sensing System: Radar
Reported: 2022-02-24 (February 24, 2022)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Consequence: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
Remedy: Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.
NHTSA campaign record ↗