2010 Tiffin BUS: complaints, problems and recalls

Reported: 2011-02-08 (February 8, 2011)

TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Reported: 2011-08-25 (August 25, 2011)

TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.

Consequence: A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.

Remedy: DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.

Reported: 2012-02-24 (February 24, 2012)

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2009-2010 BUS, AS WELL AS CERTAIN 2009-2011 AND 2013 ZEPHYR RECREATIONAL VEHICLE CHASSIS EQUIPPED WITH AN ELECTRONIC CONTROL MODULE, PART NUMBER 2791-NN2E-001 OR 2791-NN2E-002. WHEN THE BRAKE IS APPLIED, THE CRUISE CONTROL MAY NOT CANCEL. ADDITIONALLY, THESE VEHICLES MAY EXHIBIT AN INADVERTENT, MODERATE INCREASE IN VEHICLE SPEED UNTIL THE VEHICLE REACHES ITS GOVERNED SPEED AFTER THE CRUISE CONTROL IS SET.

Consequence: A DRIVER MAY EXPERIENCE REDUCED CONTROL OF THE VEHICLE IF EITHER THE DRIVER ATTEMPTS TO CANCEL THE CRUISE CONTROL BY APPLYING THE BRAKE OR THE VEHICLE SPEED INCREASES AND THE DRIVER IS UNAWARE OF THE INCREASED SPEED, INCREASING THE RISK OF A CRASH.

Remedy: THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.

Reported: 2014-05-22 (May 22, 2014)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Consequence: A short in the circuit board increases the risk of a fire.

Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

Reported: 2015-12-28 (December 28, 2015)

Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Reported: 2017-12-22 (December 22, 2017)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.